Yamila Monge
at Theatre In The Park- Claim this Profile
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Bio
Experience
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Theatre In The Park
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Performing Arts
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1 - 100 Employee
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Mar 2023 - Present
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May 2016 - Present
Leading effort coordinator on multi discipline high profile projects. High ability to maintain calm and collective composure among an ever evolving, high stakes, deadline driven environment involving varying personalities.
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Helium and Goodnights Comedy Clubs
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United States
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Entertainment Providers
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1 - 100 Employee
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Box Office Administrator
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Jul 2015 - May 2023
Managing large amounts of inbound and outbound calls in a timely manner, successfully identifying customers’ needs, clarify information, research every issue and providing solutions,build sustainable relationships and engage customers by taking the extra mile,keep records of all conversations in our call center database in a comprehensible way, and successfully meet personal/team qualitative and quantitative targets Managing large amounts of inbound and outbound calls in a timely manner, successfully identifying customers’ needs, clarify information, research every issue and providing solutions,build sustainable relationships and engage customers by taking the extra mile,keep records of all conversations in our call center database in a comprehensible way, and successfully meet personal/team qualitative and quantitative targets
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Education
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North Carolina State University
Bachelor of Applied Science - BASc, Psychology