Experience

Holiday Inn London Stratford City

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Reservations agent and coordinator

  • Apr 2019 - Present

  Reservations Agent and Coordinator for Holiday Inn London Stratford City and Staybridge Suites London Stratford CityCompiling reports for the daily pick up and no-showsReceiving, handling and precessins reservation enquiriesAnswering phone calls and email requestsCross checking reservationsRepresenting both brands along their required guidlinesDelivering consistenly high level of service to guests and agents



Juno Records

• United Kingdom
• Musicians
• 1 - 100 Employee

• Despatch officer

  • Sep 2017 - Mar 2019

  Solving incomplete orders and card problemsManaging stock levels of equipment and recordsManaging order statusAssisting to de despatch department



LONDON TRAVEL IN LTD

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Secretary and reservation agent

  • Mar 2013 - Nov 2016

  Secretary and reservations agent for M&M (Magic marketing Ltd) and London Travel INAnswering emails and callsBooking reservationsPreparing invoicesCreating worksheets for the driversRecording income transactionsGreeting customers