Yameng Zhang

Houseperson at Delta Hotels by Marriott Beausejour
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Contact Information
us****@****om
(386) 825-5501
Location
Sydney, Nova Scotia, Canada, CA

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Experience

    • Canada
    • Hospitality
    • 1 - 100 Employee
    • Houseperson
      • Mar 2018 - Present

    • Canada
    • Food and Beverage Services
    • 700 & Above Employee
    • Storefront Teammember & Baker
      • Aug 2016 - Jan 2018

      Provides excellent guest experiences in day to day operations; Act as shift manager in back shift; Coaches new hires through their learning; Providing guidance and training to team members on all the performance expectations; Performs and directs others to complete the cleaning and operational tasks when needed; Promptly executes service recovery for any guest concerns or complaints by making it right with the guest; Ensures all cash handling and cash register functions are performed in an accurate and consistent manner; Checks supplies and prep lists and ensures all items are prepped in a timely fashion; Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met; Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest’s needs; Handling, cleaning, monitoring food items following food safety and occupational health and safety standards; Support a smooth operation of the kitchen when woking in team as a baker Show less

Education

  • Cape Breton University
    Bachelor's degree, Hospitality Administration/Management
    2014 - 2017
  • Mars Era Digital Arts Institute
    Certification, Film Editing
    2012 - 2013
  • Sias International University
    Associate's degree, Business English
    2008 - 2012

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