Yameng Zhang
Houseperson at Delta Hotels by Marriott Beausejour- Claim this Profile
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Bio
Experience
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Delta Hotels by Marriott Beausejour
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Canada
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Hospitality
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1 - 100 Employee
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Houseperson
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Mar 2018 - Present
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Tim Hortons
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Canada
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Food and Beverage Services
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700 & Above Employee
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Storefront Teammember & Baker
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Aug 2016 - Jan 2018
Provides excellent guest experiences in day to day operations; Act as shift manager in back shift; Coaches new hires through their learning; Providing guidance and training to team members on all the performance expectations; Performs and directs others to complete the cleaning and operational tasks when needed; Promptly executes service recovery for any guest concerns or complaints by making it right with the guest; Ensures all cash handling and cash register functions are performed in an accurate and consistent manner; Checks supplies and prep lists and ensures all items are prepped in a timely fashion; Uses proper procedures to ensure the accuracy of every order for every guest; prepares and finishes products to ensure quality standards are met; Helps support speed of service targets by working quickly and efficiently to fill orders and meet guest’s needs; Handling, cleaning, monitoring food items following food safety and occupational health and safety standards; Support a smooth operation of the kitchen when woking in team as a baker Show less
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Education
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Cape Breton University
Bachelor's degree, Hospitality Administration/Management -
Mars Era Digital Arts Institute
Certification, Film Editing -
Sias International University
Associate's degree, Business English