Experience

Luxury Concierge Real Estate LLC
• United Arab Emirates
• Real Estate
• 1 - 100 Employee
• Clint Manager & Sponsorship With Developers

  • Aug 2021 - Present


Leads Xpress Logistics

• United Arab Emirates
• Transportation, Logistics, Supply Chain and Storage
• 1 - 100 Employee

• Business Development Manager

  • Jan 2021 - Aug 2021

  Developing a business development strategy focused on financial gain Arranging business development meetings with prospective clients Develop a growth strategy focused both on financial gain and customer satisfaction Conduct research to identify new markets and customer needs Arrange business meetings with prospective clients Promote the company’s products/services addressing or predicting clients’ objectives Prepare sales contracts ensuring adherence to law-established rules and guidelines Keep records of sales, revenue, invoices, etc. Provide trustworthy feedback and after-sales support Build long-term relationships with new and existing customers Develop entry-level staff into valuable salespeople Show less



Fintrestle UAE

• United Arab Emirates
• Retail
• 1 - 100 Employee

• Senior Collection Officer Dubai Islamic Bank (banking collections) Fintrestle UAE Dubai

  • Aug 2020 - Jan 2021

  An energetic individual with a diverse background, an ability to learn quickly and work effectively under pressure. Specialties: • Strong leadership skills • Effective writing and verbal communication skills • Proficient with computers, able to quickly learn new systems and software • Excellent analytical and negotiation skills • High self esteem and positive attitude. • Reviewing Portfolio coverage. • Reviewing high value cases for individual. • Reviewing contactable cases and giving feedback. • One on one feedback and conversation with teammate. • Converting all negotiation cases into settlements with offers. • Regular follow up for payment to avoid any broken PTP. • Maintaining MIS and team projection for the month. • Upload allocation and handling B2B cases. • Giving memo on performance and maintaining data quarter wise. • Maintaining agency performance report monthly. Show less



Derby Group of Companies

• United Arab Emirates
• Business Consulting and Services
• 700 & Above Employee

• Senior Collection and Recovery Officer banking sector

  • Nov 2016 - Aug 2020

  Handling defaulter customer who are not paying they own debt with bank. ✓ Going in to resolution with customer with arrangement through calls. ✓ Expect the manners of the customers and how to handling them with better way. ✓ Skip tracing customer through MOL – Naukrigulf – LinkedIn – PIPL – Etisalat - Du – Google. ✓ Informing the consequences in details as per the law of UAE. ✓ Knowledge about the debtor’s law and DIFC. ✓ Target archive and over archive. ✓ Covering company resolution amount and banking percentage. ✓ Keep customers from payment delinquency and maximizing collection process performance. ✓ Constantly (weekly/monthly) monitor and report of the collection performance effectiveness for the region and drive continuous improvements process. ✓ Time management and time commitment in high performance process. ✓ Place or receive calls in priority order as established by management. ✓ Basic typing ability, ability to multi-task, basic math skills, problem solving skills and communication skills ✓ Comfort working in a fast-paced, high-volume office setting with great attention to detail with 100% quality ✓ Monitor accounts on a daily basis. ✓ Identify outstanding account receivables. ✓ Investigate historical data for debts and bills. ✓ Take actions in order to encourage timely payments. ✓ Process payments and refunds. ✓ Resolve billing issues. ✓ Resolve customer credit issues. ✓ Contact clients and discuss their overdue payments. ✓ Update account status records. ✓ Prepare and present reports on collection activities and progress. Show less



du

• United Arab Emirates
• Telecommunications
• 700 & Above Employee

• Collection Agent

  • Nov 2016 - Aug 2018

  Initiate outbound calls and receiving inbound calls from customers. ✓ Create a list of clients who have not made payments. ✓ Record information about financial status of customers and status of collection ✓ Efforts. ✓ Responsible for reaching out to customers to collect payment for overdue bills. ✓ Contact clients over phone or email to inform them about their unsettled bills and Amount currently owed. ✓ Locate and notify customers of the existing amount by mail, telephone, or personal ✓ visits in order to solicit payment. ✓ Offer advice or set up new payment plans for clients. ✓ Advise customers of required actions and strategies for debt repayment. ✓ File police case to irresponsible clients if necessary. Show less



MJB GROUP; A Consulting, Security, & Investigations LLC

• Secretary

  • Jan 2014 - Aug 2016

  Preparing the Schedule sheet for the employees. ✓ Making table of timing for attending and dismissing. ✓ Working for more hours if required. ✓ Secure my location for 24/7. Preparing the Schedule sheet for the employees. ✓ Making table of timing for attending and dismissing. ✓ Working for more hours if required. ✓ Secure my location for 24/7.