Experience

CIS College

• Lebanon
• Education Management
• 1 - 100 Employee

• Head Of English Department

  • Jan 2022 - Present

• IELTS Co-ordinator

  • Jan 2022 - Present



FoodBlessed

• Lebanon
• Non-profit Organizations
• 1 - 100 Employee

• Volunteer Staff

  • Oct 2021 - Present



Freelance (Self employed)

• Writing and Editing
• 700 & Above Employee

• Freelance Editor

  • Jul 2020 - Feb 2022



Self-employed

• IELTS TUTOR

  • Sep 2020 - Jan 2022



J.N.M.

• Internal Audit and Quality Control Manager

  • May 2019 - Aug 2019



J.N.M.

• Outlet Manager

  • Jan 2019 - Apr 2019



Le Grenier à Pain

• France
• Arts and Crafts
• 1 - 100 Employee

• Restaurant Manager

  • Aug 2016 - Nov 2017



Burger King

• Supervisor in Charge

  • Jan 2014 - Jun 2016



Le Sushi Bar

• Floor Supervisor

  • Apr 2011 - Jun 2013

  Delivered friendly, efficient customer service and created a warm and welcoming atmosphere for all of our customers. Ensured the smooth running of the restaurant in the manager’s absence, with the key aim of retaining and attracting new customers.• Supervising Staff• Scheduling• Problem Solving• Customer Service• Training • Overseeing Maintenance• Cash Handling• Safety & Security• Logistics & Supplies• Paperwork Delivered friendly, efficient customer service and created a warm and welcoming atmosphere for all of our customers. Ensured the smooth running of the restaurant in the manager’s absence, with the key aim of retaining and attracting new customers.• Supervising Staff• Scheduling• Problem Solving• Customer Service• Training • Overseeing Maintenance• Cash Handling• Safety & Security• Logistics & Supplies• Paperwork



Pop- up Resaturant

• Restaurant Manager

  • Aug 2012 - Sep 2012

  Sent by Le Sushi Bar management to enforce the standards and protocols required by the head office, while maintaining the casual dining experience of the clientele, with emphasis on increasing beverage sales of various cocktails and house specialties.Responsible for:• Operations• Stock & Inventory• Sales• P&L Margins• Staffing• Schedule• Pre-shift Briefings• Requisitioning & Receiving Inventory• Guest Satisfaction• Security• Maintenance• Tips Collection & Distributions



Chopsticks Restaurant

• United States
• Restaurants
• 1 - 100 Employee

• Cashier

  • Dec 2010 - May 2011



ROADSTER DINER

• Lebanon
• Restaurants
• 100 - 200 Employee

• Delivery Dispatcher

  • Aug 2009 - Feb 2010

  Delivering restaurant product in a speedy and timely fashion, following the restaurant standards in quality, image, and packaging with the intent of maintaining customer satisfaction.• Check food quality• Driver attendance and scheduling• Problem solving• Guest relations (through operator interaction)• Logistics and resupply• Inventory and stock• Packaging • Modify Standard in consultation with supervisor• Time management• Sous Chef aid Delivering restaurant product in a speedy and timely fashion, following the restaurant standards in quality, image, and packaging with the intent of maintaining customer satisfaction.• Check food quality• Driver attendance and scheduling• Problem solving• Guest relations (through operator interaction)• Logistics and resupply• Inventory and stock• Packaging • Modify Standard in consultation with supervisor• Time management• Sous Chef aid



Burger King

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Jan 2007 - Jun 2009

  Performed a variety of duties within the franchise which may include cleaning the food or stock areas, operating fryers & microwaves, manning food preparation production line, assisting in the kitchen area, and maintaining inventory; performing all other responsibilities as directed by the business or as assigned by management. • Cleans and stocks customer eating area(s), work stations, and equipment• Greets all customers with a smile and friendly greeting and follows all customer service policies and procedures• Maintains a solid knowledge of product and services available.• Transfers supplies and equipment between storage and work areas by hand or cart• Assists with a variety of kitchen-related functions as needed• Receive, inventory, move and lift food and beverage products and supplies



Web Cafe

• Waiter/ Bartender

  • Sep 2004 - Jun 2005

  • Use and application of bartending knowledge in mixing basic drinks• Serving guests and guest satisfaction• Following up on orders with the kitchen chef• Use of the Espresso machine and other products• Maintain friendly relations with all customers• Fix and maintain the computer network system• Knowledgeable in computer systems and guest queries• Maintain hygiene standards• Opening and closing the restaurant• Maintaining the restaurant and it’s equipment

• Cashier

  • Sep 2004 - Jun 2005

  • Good organization and mathematical skills• Competent in using computers and knowledge about the latest accounting software• Good analytical skills• Have a thirst for learning new skills all the time• Extremely good track record with the previous employers• Willingness to take on more responsibilities and the ambition to move forward in the profession• Ability to gel well in a team and work with others

• Menu Sales Analyst

  • Sep 2004 - Jun 2005

  • Responsible for keeping track of sales• Organizing sales into databases based on popularity• Make weekly recommendation to the owner• Provide financial cost controlling information based on product sales• Work with the Head Chef to relegate items that are not marketable• Help brainstorm with the Head Chef in creating new menu items• Creating a non-fixed constantly upgrading mobile menu



American Community School

• Teacher's Assistant

  • Aug 1999 - Jun 2000

  • Discuss assigned duties with classroom teachers in order to coordinate instructional efforts.• Prepare lesson materials, bulletin board displays, exhibits, equipment, and demonstrations.• Present subject matter to students under the direction and guidance of teachers, using lectures, discussions, or supervised role-playing methods.• Tutor and assist children individually or in small groups in order to help them master assignments and to reinforce learning concepts presented by teachers.• Supervise students in classrooms, halls, cafeterias, school yards, and gymnasiums, or on field trips.• Distribute teaching materials such as textbooks, workbooks, papers, and pencils to students.• Distribute tests and homework assignments, and collect them when they are completed.• Enforce administration policies and rules governing students.• Grade homework and tests, and compute and record results, using answer sheets or electronic marking devices.• Instruct and monitor students in the use and care of equipment and materials, in order to prevent injuries and damage.• Observe students' performance, and record relevant data to assess progress.• Organize and label materials, and display students’ work in a manner appropriate for their eye levels and perceptual skills.• Plan, prepare, and develop various teaching aids such as bibliographies, charts, and graphs.• Provide extra assistance to students with special needs, such as non-English-speaking students or those with physical and mental disabilities.• Take class attendance, and maintain attendance records.• Collect money from students for school-related projects.• Laminate teaching materials to increase their durability under repeated use.• Maintain computers in classrooms and laboratories, and assist students with hardware and software use.• Type, file, and duplicate materials.• Use computers, audiovisual aids, and other equipment and materials to supplement presentations.



Nice Paradise Cafe

• Waiter, CashierTrainee

  • Aug 1996 - Jan 1997

  Provide customer service and care with emphasis on greeting, timely service, and optimum stay.Taking on the responsibility of a cash box to ensure accurate sales and guest satisfaction. Provide customer service and care with emphasis on greeting, timely service, and optimum stay.Taking on the responsibility of a cash box to ensure accurate sales and guest satisfaction.