Experience

DAS Health

• United States
• IT Services and IT Consulting
• 100 - 200 Employee

• Help Desk Technician ll

  • dic. de 2021 - - actualidad

• Help Desk Technician

  • feb. de 2021 - - actualidad



Angelo State University

• United States
• Higher Education
• 700 & Above Employee

• Server Technician

  • ene. de 2020 - feb. de 2021

  • Prepare for monthly maintenance by disabling Nagios notifications, and accessing SCCM to check compliant and non-compliant status to push updates for ASU servers.• Decommission servers by removing from V-locity, SQLWatch (if necessary), NetBackup, Nagios (using PuTTY), Active Directory, SCCM, and DNS Manager. Make backups for the old server and then remove IP address from IPPLAN. • VM Setup for Windows Server consist of reserving an IP in IPPLAN, created an AD object, create a VM in vCenter, setup NSX on VM, confirm patches/updates, connect to the network, take a snap of the VM, tape a backup configuration, add to Nagios, set Nagios monitoring, and configure in V-Locity.• Manage backup tapes on site and set them for delivery to a records management and data storage provider.• Create accounts in Active Directory for departments, general access, and guest accounts, and manage group policy for Active Directory groups.

• Refresh Technician

  • ene. de 2019 - dic. de 2019

  • Upgrading computers on campus to the most recent Windows OS or Mac OS, and replacing scanners, printers, and docking stations.• More individual responsibilities and assigning individual tickets.

• Tecnologia Informatica

  • jul. de 2018 - dic. de 2018

  He trabajado como técnico de lab durante unos 3 meses, un técnico de field services (Desktop) durante unos 6 meses, un técnico de refresh durante aproximadamente un año, y actualmente soy un técnico de server.

• Lab Technician

  • mar. de 2018 - jun. de 2018

  • Assisted with locked accounts, printer malfunctions, checking out technology materials, and answering questions for both students and faculty.• Thoroughly explained to students and faculty how to properly use input and output devices.• Maintained the printer’s cartridge and filled the paper tray when supply was low.

• Library Assistant

  • sept. de 2017 - mar. de 2018

  • Recorded missing, misplaced, and returned books.• Checked out books and study rooms to faculty and students.• Helped guide students and faculty to find certain books in the library’s database.