Experience

Arizona Arthritis and Rheumatology Research, PLLC
• United States
• Hospitals and Health Care
• 1 - 100 Employee
• RCM Supervisor

  • Jan 2017 - Present


Ydur Medical

• Public Health
• 1 - 100 Employee

• Billing Manager

  • Oct 2005 - Dec 2016

  Responsible for leading and planning billing operations for the company. Organize and monitor billing representatives to promote efficiency within the department. Responsible for designing, implementing, and enforcing policies and procedures. Work closely with leadership and multiple departments to resolve matters connected with billing, client requests. Manages full cycle billing and accounts receivable processes for a rapidly growing tech company. Ensures the accurate and timely processing of billing and customer payments for all divisions of the Company. Leads the client billing process for a team including ensuring efficient, effective, and consistent policies and procedures across multiple product and service lines. Reviews and analyzes customer contracts and processes all contracts with healthcare insurance for the company.Utilizes systems daily to post cash receipts and follow-up on collection issues.Responsible for timely collection of all customer accounts.Evaluates, prioritizes, and resolves inbound customer queries. Researches and solves payment discrepancies and makes adjustments to customer accounts. Identifies opportunities to further leverage financial systems; improving efficiency and effectiveness of processes, procedures, and information reporting.Handles personnel issues relating to staff conflicts, absenteeism, performance issues, etc. Show less