Ya Kit Thien

Regional Product Manager at GREAT EASTERN
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Location
Singapore, SG

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Lim Cecilia-LH

Ya Kit is an approachable and responsible Product Manager. She is very hands on and does a lot of trouble shooting whilst we were on the same project.

Celine Tan

Ya Kit is a highly motivated, results oriented and responsible team player. She has strong organisational skills to effectively prioritise tasks. She has excellent oral and written communication skills to relate to people at all levels. She is highly analytical and is very capable of presenting reports, draw conclusions and make recommendations. She has built up a solid foundation in product development; and has acquired expertise in the protection and reinsurance arena while we were working together. She is a fast and keen learner and is someone committed to excel and grow in the organisation she is in.

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Credentials

  • Use Your Strengths for Impact and Influence at Work
    LinkedIn
    Aug, 2022
    - Sep, 2024
  • Foundations of the Fourth Industrial Revolution (Industry 4.0)
    LinkedIn
    Jul, 2022
    - Sep, 2024
  • Mastering Self-Leadership
    LinkedIn
    Jul, 2022
    - Sep, 2024
  • Mastering Self-Motivation
    LinkedIn
    Jul, 2022
    - Sep, 2024
  • Nano Tips for Negotiating Your Salary with Sho Dewan
    LinkedIn
    Jul, 2022
    - Sep, 2024
  • Building Resilience
    LinkedIn
    Oct, 2021
    - Sep, 2024
  • Digital Body Language
    LinkedIn
    Oct, 2021
    - Sep, 2024
  • Project Management Foundations: Risk
    LinkedIn
    Oct, 2021
    - Sep, 2024
  • Customer Service: Serving Internal Customers
    LinkedIn
    Sep, 2021
    - Sep, 2024
  • Building Relationships While Working from Home
    LinkedIn
    Jul, 2021
    - Sep, 2024
  • Holding Yourself Accountable
    LinkedIn
    Jul, 2021
    - Sep, 2024
  • Leading with a Heavy Heart
    LinkedIn
    Jul, 2021
    - Sep, 2024
  • Sleep Is Your Superpower
    LinkedIn
    Jul, 2021
    - Sep, 2024
  • Supporting Your Mental Health While Working from Home
    LinkedIn
    Jul, 2021
    - Sep, 2024

Experience

    • Singapore
    • Insurance
    • 700 & Above Employee
    • Regional Product Manager
      • Apr 2017 - Present

      Responsible for Product Proposition & Portfolio Management across Singapore, Malaysia and Indonesia markets. We are customer focused and proposition led to drive product initiatives that effectively deliver the identified business goals.

    • Senior Product Manager
      • Sep 2013 - Mar 2017

      Work closely with reinsurers. PD work involves conceptualisation, communication with actuarial/ distribution/implementation teams, obtaining product approvals, reviewing policy documentation and preparing market updates for senior management.Specialised in retirement, endowment, whole life and disability income products.

    • Hong Kong
    • Insurance
    • 700 & Above Employee
    • Senior Asst Manager, Product Development
      • Apr 2012 - Oct 2012

      Assisted the Product Manager to manage Term, Disability Income, Personal Accident, Personal Lines products and riders. Beside developing product solutions that meet customer needs, I also addressed product related enquiries, developed product sales strategy, kept abreast of market developments and performed market intelligence during my course of work. Assisted the Product Manager to manage Term, Disability Income, Personal Accident, Personal Lines products and riders. Beside developing product solutions that meet customer needs, I also addressed product related enquiries, developed product sales strategy, kept abreast of market developments and performed market intelligence during my course of work.

    • Retail
    • 1 - 100 Employee
    • Asst Manager, Product & Marketing
      • Sep 2008 - Mar 2012

      Responsible for Protection, Healthcare and Reinsurance in the Asia Pacific Region, particularly Singapore, Hong Kong, Malaysia and UAE. I rationalised, negotiated with reinsurance sectors and developed competitive life and health insurance products. I was also accountable for constant monitoring of each product's business process, underwriting guidelines, claims management and profitability and partner's enquiries/ trainings. Responsible for Protection, Healthcare and Reinsurance in the Asia Pacific Region, particularly Singapore, Hong Kong, Malaysia and UAE. I rationalised, negotiated with reinsurance sectors and developed competitive life and health insurance products. I was also accountable for constant monitoring of each product's business process, underwriting guidelines, claims management and profitability and partner's enquiries/ trainings.

    • Senior Executive, Marketing & Product Development
      • Nov 2005 - Aug 2008

      I developed and managed the general consumer personal-line business for OCBC Bancassurance - from product conceptualisation to campaign marketing and customer retention. My forte is in travel, personal accident and hospital income business. However I also have experience in other accident and lifestyle products such as foreign maid and golf insurance. I developed and managed the general consumer personal-line business for OCBC Bancassurance - from product conceptualisation to campaign marketing and customer retention. My forte is in travel, personal accident and hospital income business. However I also have experience in other accident and lifestyle products such as foreign maid and golf insurance.

    • United States
    • Financial Services
    • 700 & Above Employee
    • Partnerships Executive, Consumer Credit Cards
      • Apr 2005 - Oct 2005

      For this contract position, I managed cobrand card partnership relationship and launched the first American Express Singapore Airlines PPS Club Platinum Credit Card. This involved preparing dossiers, marketing briefs and presentations for senior management as well as partners. During my course of work, I also sphereheaded the research of local cobrand card competitive landscape and automated partners performance tracking reports.

    • Marketing Specialist, Global Establishment Services
      • Aug 2002 - Mar 2005

      This is a temp-contract position where I launched and managed the ExpressPay Pilot Program in Singapore - "Tap n' Go" quick payments. I handled merchant negotiations and was responsible for artwork deliveries with creative agencies/printers. Analysis of product performance/ marketing campaign tracking is also critical for the success of this pilot program.

Education

  • University of Melbourne
    Bachelor of Arts (Honours), Geography
    2003 - 2003
  • National University of Singapore
    Bachelor of Arts & Social Sciences (Merit), Mathematics & Geography
    1999 - 2002

Community

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