Pass Program Leader

• May 2022 - Present

The Peer Assisted Study Sessions (PASS) program is a peer-facilitated and cooperative student support scheme for students. I facilitate this program for the introductory psychology unit in ACAP. I work with Bachelor students and Graduate Diploma students. The Peer Assisted Study Sessions (PASS) program is a peer-facilitated and cooperative student support scheme for students. I facilitate this program for the introductory psychology unit in ACAP. I work with Bachelor students and Graduate Diploma students.

Disability Support Worker

• Jul 2020 - Present

To continue pursuing my passion for human understanding and fit in with my psychology learning better, I am currently working as a disability support worker and feeling extremely engaged in what I am doing. To continue pursuing my passion for human understanding and fit in with my psychology learning better, I am currently working as a disability support worker and feeling extremely engaged in what I am doing.

Customer Success Executive

• Jan 2020 - Apr 2020

• Manage online market research projects from commissioning through to closure • Remain close and build long lasting relationships with clients during pre-sales, project delivery, and post delivery • Advocate customer needs/issues across internal departments. • Manage online market research projects from commissioning through to closure • Remain close and build long lasting relationships with clients during pre-sales, project delivery, and post delivery • Advocate customer needs/issues across internal departments.

Research Executive

• Oct 2019 - Jan 2020

• Liaising with stakeholders to update and monitor syndicated research projects • Data analysis using Infotools Harmoni, reports preparation using syndicated research data• End to end project coordination and report preparation for ad hoc projects • Questionnaire testing and discussion guide development

Market & Customer Insights Executive

• Aug 2018 - Sep 2019

Face to Face Interviewer

• Sep 2017 - Aug 2018

As the only one constant face to face interviewer in Canberra Airport, I finished my CAPI interviewing tasks independently. The 'International Visitors Survey' I worked for was conducted on behalf of Tourism Research Australia in the Federal Government. As the only one constant face to face interviewer in Canberra Airport, I finished my CAPI interviewing tasks independently. The 'International Visitors Survey' I worked for was conducted on behalf of Tourism Research Australia in the Federal Government.

Customer Service Representative

• Sep 2017 - Jul 2018

As a Customer Services Representative in Allianz, i dealt with the inquiries from clients (international students and international visitors) about their health insurance and helped clients to make claims, upgrade, refund and so on. Additionally, i was also responsible for the promotion of Allianz Health Insurance in the campus I worked in. As a Customer Services Representative in Allianz, i dealt with the inquiries from clients (international students and international visitors) about their health insurance and helped clients to make claims, upgrade, refund and so on. Additionally, i was also responsible for the promotion of Allianz Health Insurance in the campus I worked in.