Experience

Geritom Medical, Inc.

• United States
• Pharmaceutical Manufacturing
• 1 - 100 Employee

• Medical Supply Processor

  • Apr 2018 - Present

  • Process orders accurately and efficiently by answering incoming calls in regards to medical supplies and products • Verifies insurance benefits for each client in advance of service and request doctor orders, prescriptions, and other medical information • Maintains knowledge and understanding of all medical supply products dispensed alongside familiarizing myself with the rules and regulations in regards to the types of coverage and billing records • Keeps standards for accreditation accurate including documentation, training, and other processes and procedures Show less



Freedom Services, Inc

• United States
• 1 - 100 Employee

• Benefits Administrator

  • Mar 2014 - Mar 2018

  • Prepared client reports and performed monthly reconciliation for at least 800 clients • Curated invoices with the client reports as new hire that entailed their COBRA rights • Developed and streamlined Consolidated Omnibus Budget Reconciliation Act (COBRA) department processes • Responded to phone calls, e-mail & fax requests from clients, employees, and various benefit participants • Audited client’s invoice for benefit and premium accuracy • Prepared client reports and performed monthly reconciliation for at least 800 clients • Curated invoices with the client reports as new hire that entailed their COBRA rights • Developed and streamlined Consolidated Omnibus Budget Reconciliation Act (COBRA) department processes • Responded to phone calls, e-mail & fax requests from clients, employees, and various benefit participants • Audited client’s invoice for benefit and premium accuracy



ELCA Board of Pensions

• United States

• Service Center Representative

  • 1993 - 2011

  • Obtained data from providers including Aetna, U.S. Healthcare and BlueCross/BlueShield to transfer financial history from one plan to another; handled refunds, update and payments and/or overpayments • Communicated with members and healthcare insurance providers about claims to coordinate benefits • Analyzed account activity to verify the accuracy of coding related to claims using ADA, ICD-9, CPT codes • Maintained high call volumes daily from clients/employers/provider firms regarding payments/benefits/claims • Enrollment Eligibility Specialist (2000 to 2003) & Health Claims Approver/Claims Adjuster (1996 to 1999) Show less



Foundation for Health Care Evaluation

• Medical Records Assistant

  • 1988 - 1992

  • Maintained/documented medical records - providing administrative support to 147 healthcare providers • Processed correspondence for those requesting medical records – handed communication system • Organized and compiled medical information into records for physicians and nurses to review • Maintained/documented medical records - providing administrative support to 147 healthcare providers • Processed correspondence for those requesting medical records – handed communication system • Organized and compiled medical information into records for physicians and nurses to review



Russell Wivell D.D.S

• Dental Receptionist / Dental Assistant

  • 1986 - 1988

  • Scheduled patient appointments; provided dental assistance; assisted with financial accounting services • Prepared insurance claims, completed bookkeeping tasks including processing accounts receivable; reconciled statement of accounts; processed correspondence, distributed mail; handled communications systems • Provided administrative support: tracked/documented data, provided dental assistance, scheduled patient appointments, and maintained medical records • Scheduled patient appointments; provided dental assistance; assisted with financial accounting services • Prepared insurance claims, completed bookkeeping tasks including processing accounts receivable; reconciled statement of accounts; processed correspondence, distributed mail; handled communications systems • Provided administrative support: tracked/documented data, provided dental assistance, scheduled patient appointments, and maintained medical records



Minitex Library Information Network

• Senior Office Assistant

  • 1986 - 1988

  • Supervised work study students and trained student employees in procedures as Senior Office Assistant • Supervised work study students and trained student employees in procedures as Senior Office Assistant