Experience

Factor_

• United States
• Food and Beverage Services
• 100 - 200 Employee

• Food Safety Manager

  • Aug 2023 - Present

  Goodyear, Arizona, United States - Train and Monitor team performance, mentor, and provide tailored coach throughout the building -Communicate across all departments on process improvements, business initiatives, crisis situations -Inspect finished products for Food Safety hazards, identify suspicious items, implement Food Safety programs + procedures, log trends and communicate food safety reporting data, and serve as the primary liaison with regulatory officials (USDA, FDA, etc.) - Enforce all standard operating… Show more - Train and Monitor team performance, mentor, and provide tailored coach throughout the building -Communicate across all departments on process improvements, business initiatives, crisis situations -Inspect finished products for Food Safety hazards, identify suspicious items, implement Food Safety programs + procedures, log trends and communicate food safety reporting data, and serve as the primary liaison with regulatory officials (USDA, FDA, etc.) - Enforce all standard operating procedures throughout the facility to audit, inspect, and ensure compliance and audit HACCP documentation to ensure all records are accurate, complete, and filed -Monitor CCPs (Critical Control Point) + enforce GMPs (Good Manufacturing Practices) - Lead & attend meetings about food safety including HACCP team meetings -Maintain finished product ON HOLD database, conduct incident investigations + Food Safety inspections (i.e., inter-batch cleaning), operate and optimize laboratory instruments as required -Ensure compliance with incoming labels and packaging, perform daily activities related to HACCP, SSOP, and other QA-related records - Relentless prioritization and efficient issue resolution during crisis situations while maintaining best-in-class qualityy and safe wholesome products - Monitor Zone I, II, III, and IV environmental swabbing to prevent Listeria and many other bacteria - Investigate the root cause of customer complaints and take measures to prevent recurrence increasing customer satisfaction and retention. Show less



HelloFresh

• Germany
• Consumer Services
• 700 & Above Employee

• Quality Manager

  • Sep 2021 - Jul 2023

  Phoenix, Arizona, United States - Interview and train new employees and manage over 35 existing employees consisting of Quality Leads, Supervisors, and Associates; monitor team performance, coach, and mentor - Communicate across all departments (including Procurement + Food Safety) on process improvements, business initiatives, crisis situations, and more -Manage Labor cost, retention sampling compliance, enforce food safety & quality procedures - Inspect quality of ingredients, identify trends and any Food Safety… Show more - Interview and train new employees and manage over 35 existing employees consisting of Quality Leads, Supervisors, and Associates; monitor team performance, coach, and mentor - Communicate across all departments (including Procurement + Food Safety) on process improvements, business initiatives, crisis situations, and more -Manage Labor cost, retention sampling compliance, enforce food safety & quality procedures - Inspect quality of ingredients, identify trends and any Food Safety findings, enforce Food Safety and Quality procedures, report and communicate day-to-day data, and serve as a liaison with regulatory officials (USDA, etc.) - Launched and executed the first production at AZ DC including the hiring process + training programs for the Quality Leads, Supervisor, and Associates - Implemented the first case flow bay maps tool and entire slotting process reducing waste and improving inventory accuracy for the Grocery line - Help convert from HelloFresh Brand to EveryPlate at the TX DC with all necessary changes and adjustments to make a successful transition including coaching, mentoring, and guiding all the QC associates within the department.

• Quality Supervisor

  • Apr 2021 - Aug 2021

  Grand Prairie, Texas, United States



Blount Fine Foods

• United States
• Food and Beverage Manufacturing
• 300 - 400 Employee

• FSQA Supervisor

  • Jul 2018 - Mar 2021

  McKinney, TX - Interview and train new employees and supervise existing employees providing routine performance reviews; manage all daily responsibilities of the QA staff over two shifts, ensuring consistent full shift coverage - Inspect finished products for Food Safety hazards, identify suspicious items, implement Food Safety programs + procedures, log trends and communicate quality reporting data, and serve as the primary liaison with regulatory officials (USDA, etc.) - Enforce all standard… Show more - Interview and train new employees and supervise existing employees providing routine performance reviews; manage all daily responsibilities of the QA staff over two shifts, ensuring consistent full shift coverage - Inspect finished products for Food Safety hazards, identify suspicious items, implement Food Safety programs + procedures, log trends and communicate quality reporting data, and serve as the primary liaison with regulatory officials (USDA, etc.) - Enforce all standard operating procedures throughout the facility to audit, inspect, and ensure compliance and audit HACCP documentation to ensure all records are accurate, complete, and filed -Monitor CCPs (Critical Control Point) + enforce GMPs (Good Manufacturing Practices) - Lead & attend meetings about food safety and product quality, including HACCP team meetings -Maintain finished product ON HOLD database, conduct incident investigations + Food Safety inspections (i.e., inter-batch cleaning), operate and optimize laboratory instruments as required -Ensure compliance with incoming labels and packaging, perform daily activities related to HACCP, SSOP, and other QA-related records - Relentless prioritization and efficient issue resolution during crisis situations while maintaining best-in-class quality - Conduct Zone I, II, III, and IV environmental swabbing to prevent Listeria and many other bacteria - Execute visual, microbiological, and chemistry tests on raw materials, water sources, in-process samples, environmental samples, and finished products and increased supplier adherence - Investigate the root cause of customer complaints and take measures to prevent recurrence increasing customer satisfaction and retention.

• FSQA Senior Technician

  • Mar 2018 - Jun 2018

  Fall River, Massachusetts

• FSQA Technician III

  • Feb 2017 - Mar 2018

  Fall River, Massachusetts

• FSQA Technician II

  • Oct 2016 - Feb 2017

  Fall River, Massachusetts

• FSQA Technician I

  • Apr 2014 - Sep 2016

  Fall River, Massachusetts

• Prep Department

  • Sep 2012 - Apr 2014

  Fall River, Massachusetts



US Army

• United States
• Armed Forces
• 700 & Above Employee

• 88M Truck Driver (Veteran)

  • Mar 2012 - Nov 2020

  United States



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Crew Trainer

  • Aug 2009 - Apr 2012

  Fall river, Ma