Experience

Electro Pro Trading

• Qatar
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Senior Sales Executive

  • Sep 2022 - Present

  Responsible for guiding salesrepresentatives • Ensuring thatsales targets are met • Provide an ideal customer service through greeting, assisting and responding to their inquiries and complaints • Generating leads, and managing key accounts • Monitoring competitors'sales activities Responsible for guiding salesrepresentatives • Ensuring thatsales targets are met • Provide an ideal customer service through greeting, assisting and responding to their inquiries and complaints • Generating leads, and managing key accounts • Monitoring competitors'sales activities


Mojitech
• 1 - 100 Employee
• Information Technology Sales Manager

  • Sep 2017 - Jul 2022


SystemCo

• Lebanon
• Computer Hardware Manufacturing

• Information Technology Manager

  • Mar 2015 - Aug 2017

  Assign employees to specific duties. Examine merchandise to ensure that it is correctly priced and displayed and that it functions as advertised. Provide customer service by greeting and assisting customers, and responding to customer inquiries and complaints. Direct and supervise employees engaged in sales, inventory-taking, reconciling cash receipts, or in performing services for customers. Instruct staff on how to handle difficult and complicated sales. Perform work activities of subordinates, such as cleaning and organizing shelves and displays and selling merchandise. Enforce safety, health, and security rules. Monitor sales activities to ensure that customers receive satisfactory service and quality goods. Plan and prepare work schedules and keep records of employees' work schedules and time cards. Establish and implement policies, goals, objectives, and procedures for their department. Inventory stock and reorder when inventory drops to . Direct and supervise employees engaged in IT field . Resolves product or service problems by clarifying the customer's complaint. Show less



Sacotel

• Lebanon
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Customer Service Officer

  • Apr 2013 - Jan 2015

  Serves customers by providing product and service information; resolving product and service problems. Create Offers ,and following up , Indoor Sales and Showroom Managing; Attracts potential customers by answering product and service questions; suggesting information about other products and services. Opens customer accounts by recording account information. Maintains customer records by updating account information. Resolves product or service problems by clarifying the customer's complaint; determining the cause of the problem; selecting and explaining the best solution to solve the problem; expediting correction or adjustment; following up to ensure resolution. Maintains financial accounts by processing customer adjustments. Recommends potential products or services to management by collecting customer information and analyzing customer needs. Prepares product or service reports by collecting and analyzing customer information. Contributes to team effort by accomplishing related results as needed. Show less



TechnoMania SARL

• Lebanon
• Information Technology & Services
• 1 - 100 Employee

• Sales Support Executive

  • Feb 2011 - Jan 2013

  Processing new sales leads managing the correspondence between the sales team and their clients Monitoring customer accounts Providing data and reports to help the sales team Keeping track of sales targets Answering phone calls Scheduling diaries Processing new sales leads managing the correspondence between the sales team and their clients Monitoring customer accounts Providing data and reports to help the sales team Keeping track of sales targets Answering phone calls Scheduling diaries



Danzikian Sal

• IT Director

  • Feb 2010 - Jan 2011

  Strategy and execution of IT infrastructure for an organization Strategy and execution of IT infrastructure for an organization