Training Manager

• Feb 2023 - Present

Client success L&D specialist

• Apr 2022 - Dec 2022

● Training in operations (success for example account executives and account coordinators) in person/zoom and elearning ● Classroom training with business development and operations ● Create content for the Learning and Development department ● Collaborate with other departments and leadership to develop and improve training material. ● Live coaching, assign mentors to trainees, continue education

Account Executive

• Feb 2021 - May 2022

● Streamline communication by acting as rst point-of contact in order to maintain strong and positive customer relationships ● Oversee daily freight operations on assigned accounts through time-sensitive problem solving, managing appointment scheduling and accepting award volume. ● Collaborate with other sales departments in order to eciently fulll daily shipment capacity. ● Spot quoted customers on potential lanes ● Solve and send customer invoices and payout carrier… Show more ● Streamline communication by acting as rst point-of contact in order to maintain strong and positive customer relationships ● Oversee daily freight operations on assigned accounts through time-sensitive problem solving, managing appointment scheduling and accepting award volume. ● Collaborate with other sales departments in order to eciently fulll daily shipment capacity. ● Spot quoted customers on potential lanes ● Solve and send customer invoices and payout carrier invoices

Business Development Representative

• Oct 2019 - Nov 2020

● Attended seminars & trainings in sales, writing emails to prospects and dierent personas within companies ● Personal Development (ex: LinkedIn Learning) ● Reach dials of 75+ ● Ran qualified calls with clients with Directors and above titles ● Inbound and/or outbound prospecting for new customers ● Recruiting (contractors) ● Attended seminars & trainings in sales, writing emails to prospects and dierent personas within companies ● Personal Development (ex: LinkedIn Learning) ● Reach dials of 75+ ● Ran qualified calls with clients with Directors and above titles ● Inbound and/or outbound prospecting for new customers ● Recruiting (contractors)

Business Development Manager

• Feb 2019 - Aug 2019

● Spot quoted customers on potential lanes ● Attend logistical seminars and carrier sales training ● Inbound and/or outbound prospecting for new customers ● Reach daily sales metrics ● Prospecting via phone, email, and in person ● Collaborate with other sales departments in order to eciently fulll daily shipment capacity. ● Spot quoted customers on potential lanes ● Attend logistical seminars and carrier sales training ● Inbound and/or outbound prospecting for new customers ● Reach daily sales metrics ● Prospecting via phone, email, and in person ● Collaborate with other sales departments in order to eciently fulll daily shipment capacity.

Sales Account Executive

• Feb 2017 - Feb 2019

● Oversee daily freight operations on assigned accounts through time-sensitive problem solving, managing appointment scheduling and accepting award volume. ● Solve and send customer invoices and payout carrier invoices ● Maintained a book of business ● Oversee daily freight operations on assigned accounts through time-sensitive problem solving, managing appointment scheduling and accepting award volume. ● Solve and send customer invoices and payout carrier invoices ● Maintained a book of business

Operations

• Aug 2012 - Feb 2017

● Input and output warehouse and customer data in the system ● Managed customer’s account with problem solving and making sure everything was up to date ● Helped with training by being a mentor and teach the system to new employees ● Input and output warehouse and customer data in the system ● Managed customer’s account with problem solving and making sure everything was up to date ● Helped with training by being a mentor and teach the system to new employees

Promotional Representative

• Jul 2015 - Dec 2016

Promote brands, go to different locations and set up/take down, and give away free merchandise. Promote brands, go to different locations and set up/take down, and give away free merchandise.

Radio Host

• Apr 2016 - Sep 2016

Hosted a radio show online on Sunday evenings. Hosted a radio show online on Sunday evenings.

Fill in for on air radio

• Jul 2015 - Jul 2015

Fill in for Yesinia Betty Boop Alvarez on the show De Puro Atardecer/Noche Campirano Co-hosted a show on air Monday-Friday 3pm-4pm and 10pm-11pm, live reads, answered phone for song request, and shout outs. Fill in for Yesinia Betty Boop Alvarez on the show De Puro Atardecer/Noche Campirano Co-hosted a show on air Monday-Friday 3pm-4pm and 10pm-11pm, live reads, answered phone for song request, and shout outs.

Promotions Intern

• Jan 2015 - Jul 2015

Marketing Intern

• Oct 2014 - Dec 2014