Experience

Fuyao Glass Corporation of America

• United States
• Glass Product Manufacturing
• 1 - 100 Employee

• Information Technology System Specialist Intern

  • Jun 2023 - Present



NEHDA Inc

• United States
• Non-profit Organizations
• 1 - 100 Employee

• Small Business Consultant Intern

  • Sep 2022 - Dec 2022

  As a Business Strategist and Digital Transformation Specialist at NEDHA, I have had the privilege of supporting small business owners in various capacities. My role revolves around providing comprehensive assistance to entrepreneurs, equipping them with the necessary skills and resources to thrive in today's competitive landscape. One of my core responsibilities is devising effective marketing strategies for small business owners, enabling them to navigate the ever-changing algorithms of social media platforms such as Facebook and TikTok. By understanding these algorithms, I help business owners craft engaging and captivating content that attracts their target audiences. This, in turn, boosts their online visibility and drives growth for their businesses. In addition to marketing strategies, I am deeply involved in the digital transformation of small businesses. By leveraging my expertise, I have assisted numerous owners in optimizing their management systems. Through the implementation of customized database solutions, I have enabled them to streamline operations, enhance productivity, and increase efficiency. This digital transformation has proven instrumental in the success and growth of these businesses. Another crucial aspect of my work involves facilitating access to government funding for small business owners. I actively engage with government officials and attend meetings to remain updated on the latest information and funding opportunities. By meticulously collecting the necessary documentation and data, I strengthen funding applications on behalf of these entrepreneurs, striving for higher allocations and increased financial support. Moreover, I actively contribute to the overall strength and growth of the community. In collaboration with the NGO, I organize community events aimed at fostering collaboration, networking, and solidarity among small business owners. Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Project Manager Program Management Office

  • Apr 2021 - Jun 2021

  In my previous role at Accenture, I held a pivotal position where my exceptional communication, teamwork, and project management skills played a vital role in driving success. Acting as a bridge between clients and programmers, I facilitated seamless communication by accurately conveying clients' needs to the development team. By fostering a clear understanding and alignment, I ensured that projects progressed smoothly and met the established schedules.A key aspect of my role was enhancing working efficiencies. Through meticulous planning, problem-solving, and efficient task completion, I optimized the team's productivity. I strategically organized assignments, prioritized tasks, and closely monitored progress to ensure timely completion of all deliverables. This resulted in increased efficiency, streamlined workflows, and a culture of high performance within the team.As part of my project management responsibilities, I diligently provided regular updates to the Program Manager. I prepared comprehensive daily reports on project statuses, offering detailed insights into progress, challenges, and potential risks. By ensuring stakeholders were well-informed, I contributed to effective decision-making and enabled proactive measures to address any obstacles. Additionally, I played a key role in facilitating effective communication within the team by taking and disseminating meeting minutes. This ensured that all staff members were aligned, informed about decisions made, action items assigned, and project goals set, fostering transparency, collaboration, and accountability.I demonstrated a commitment to exceptional customer service by promptly responding to clients' emergency situations even outside regular working hours. By leveraging my technical expertise and problem-solving skills, I swiftly determined viable solutions to address their urgent needs. This demonstrated my dedication to client satisfaction, strengthened relationships, and fostered trust. Show less

• Business Analyst

  • Mar 2021 - May 2021

  In my role as a researcher and analyst at Accenture, I undertook a comprehensive study of major U.S. insurance companies. My primary objective was to gather valuable insights on community survey demographic information and other relevant documents pertaining to the health of their members. This research served as a foundation for my subsequent tasks.Utilizing my expertise in data analysis, I meticulously examined the gathered data to discern patterns and trends within different communities. By closely scrutinizing the demographic profiles of these communities, I was able to devise effective health insurance products that would cater to their unique needs. This process required a deep understanding of the data, as well as the ability to translate it into actionable strategies.Furthermore, my responsibilities extended beyond data analysis. As part of my role, I actively engaged with clients, particularly a Chinese insurance company, through regular meetings. These sessions were instrumental in gathering valuable feedback, addressing concerns, and identifying areas for improvement. By actively listening and engaging with the clients, I ensured that their expectations were met and that any issues were promptly resolved.Throughout this journey, my proficiency in quantitative methods and data analytics played a pivotal role. My strong research skills allowed me to delve into complex datasets, derive meaningful insights, and develop innovative solutions. By effectively utilizing these skills, I was able to tailor health insurance products that aligned with the specific demographic profiles of different communities.Technical skills were not enough. Effective communication was essential in ensuring successful collaboration with clients and stakeholders. By employing my excellent communication skills, I fostered open and productive dialogues, allowing for the efficient exchange of ideas and information. Show less



State Grid Corporation of China

• China
• Utilities
• 100 - 200 Employee

• Customer Manager

  • Jan 2021 - Mar 2021

  • Analyzed clients' needs for new energy products and design a new energy plan. • Bridged the gap between clients and technicians who installed new energy equipment. • Cooperated project manager in performing regular checks on the energy equipment maintenance for clients, and adjusted plan according to situation. • Analyzed clients' needs for new energy products and design a new energy plan. • Bridged the gap between clients and technicians who installed new energy equipment. • Cooperated project manager in performing regular checks on the energy equipment maintenance for clients, and adjusted plan according to situation.