xiaoye zhou
compliance specialist at eBay Gmarket- Claim this Profile
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English Native or bilingual proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Experience
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compliance specialist
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Oct 2012 - Present
- Research Singapore legislations related e-commerce business - Provide business regulatory and legal counsel - Government relations - Inspect company’s products and users, ensuring quality according to not only industry and government standards but also customer expectations - Handle buyer disputes and legal claims from IPR owners and government agencies regarding IPR, counterfeit, and ordinance violations - Transaction monitoring(credit card misuse, fraud investigation, fictitious transactions, chargeback disputes)
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Marketing Intern
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Mar 2012 - Jul 2012
- Account manager assistant, help account manager to deal with search term report, campaign building, Jhonny report, communicate with local team- Help optimize keywords and ads on google in order to attract more customer- Make knowledge management plan and initiate some knowledge management activities in SEM team - Account manager assistant, help account manager to deal with search term report, campaign building, Jhonny report, communicate with local team- Help optimize keywords and ads on google in order to attract more customer- Make knowledge management plan and initiate some knowledge management activities in SEM team
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New China Life Insurance Co.
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China
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Insurance
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1 - 100 Employee
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HR Generalist
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Jun 2010 - Jul 2011
- Recruiting needs/planning- New employee orientation- Administration of payroll, compensation & benefits, salary administration; learning initiatives and various other human resources related duties- Liaise and interface with legal department- Performance management process; relocations service employee issues; labor relations issues; communication of human resources related material; annual succession planning process; learning initiatives and various other human resources related duties
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Lawyer Assistant
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Feb 2010 - Jun 2010
- Organize business trips and assist consultants in the business trips- Obtain required information from different local authorities- Coordination and communication with customers- Set up and keep updated labor regulations files- Set up and keep updated land information and availability files - Organize business trips and assist consultants in the business trips- Obtain required information from different local authorities- Coordination and communication with customers- Set up and keep updated labor regulations files- Set up and keep updated land information and availability files
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Education
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Nanyang Technological University
Master's degree, knowledge management -
Central South University of Forestry and Technology
Bachelor's degree, Law