xiaoye zhou

compliance specialist at eBay Gmarket
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Contact Information
Location
Singapore, SG
Languages
  • English Native or bilingual proficiency
  • Chinese Native or bilingual proficiency

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Experience

    • compliance specialist
      • Oct 2012 - Present

      - Research Singapore legislations related e-commerce business - Provide business regulatory and legal counsel - Government relations - Inspect company’s products and users, ensuring quality according to not only industry and government standards but also customer expectations - Handle buyer disputes and legal claims from IPR owners and government agencies regarding IPR, counterfeit, and ordinance violations - Transaction monitoring(credit card misuse, fraud investigation, fictitious transactions, chargeback disputes)

    • Marketing Intern
      • Mar 2012 - Jul 2012

      - Account manager assistant, help account manager to deal with search term report, campaign building, Jhonny report, communicate with local team- Help optimize keywords and ads on google in order to attract more customer- Make knowledge management plan and initiate some knowledge management activities in SEM team - Account manager assistant, help account manager to deal with search term report, campaign building, Jhonny report, communicate with local team- Help optimize keywords and ads on google in order to attract more customer- Make knowledge management plan and initiate some knowledge management activities in SEM team

    • China
    • Insurance
    • 1 - 100 Employee
    • HR Generalist
      • Jun 2010 - Jul 2011

      - Recruiting needs/planning- New employee orientation- Administration of payroll, compensation & benefits, salary administration; learning initiatives and various other human resources related duties- Liaise and interface with legal department- Performance management process; relocations service employee issues; labor relations issues; communication of human resources related material; annual succession planning process; learning initiatives and various other human resources related duties

    • Lawyer Assistant
      • Feb 2010 - Jun 2010

      - Organize business trips and assist consultants in the business trips- Obtain required information from different local authorities- Coordination and communication with customers- Set up and keep updated labor regulations files- Set up and keep updated land information and availability files - Organize business trips and assist consultants in the business trips- Obtain required information from different local authorities- Coordination and communication with customers- Set up and keep updated labor regulations files- Set up and keep updated land information and availability files

Education

  • Nanyang Technological University
    Master's degree, knowledge management
    2011 - 2012
  • Central South University of Forestry and Technology
    Bachelor's degree, Law
    2006 - 2010

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