Approvisionneuse

• Apr 2023 - Present

Supply Chain Intern

• Jun 2022 - Dec 2022

◇ Closely contacted with logistics/production/GTM teams, ensured 100% completion of the delivery plan. ◇ Daily checked all the documents, ensured correct inventory quantities. ◇Weekly CPFR call with customers, handling of exceptions. ◇ Placed POs according to the delivery plans in CRM system. ◇ Collaborated with GTM teams to forecast future sales. ◇ Closely contacted with logistics/production/GTM teams, ensured 100% completion of the delivery plan. ◇ Daily checked all the documents, ensured correct inventory quantities. ◇Weekly CPFR call with customers, handling of exceptions. ◇ Placed POs according to the delivery plans in CRM system. ◇ Collaborated with GTM teams to forecast future sales.

Ecommerce Operation Assistant

• Jun 2020 - Sep 2020

◇ Regularly checked inventory, if products stocked out, contacted with purchasing people. ◇ Edited sales pages for approximately 500 items to demonstrate product features to align with customer needs. ◇ Offered coupons and special deals to increase quantity of customer spending and achieved a sales target of $200,000 in two months. ◇ Wrote FAQs and replied to emails from clients ◇ Regularly checked inventory, if products stocked out, contacted with purchasing people. ◇ Edited sales pages for approximately 500 items to demonstrate product features to align with customer needs. ◇ Offered coupons and special deals to increase quantity of customer spending and achieved a sales target of $200,000 in two months. ◇ Wrote FAQs and replied to emails from clients

Translation Assistant

• Apr 2019 - May 2019

◇ Translated documents related to the improvement of the QMS and the monitoring of KPIs. ◇ Daily office work coordination. ◇ Participated in conference calls to learn and attempt real-time translation. ◇ Translated documents related to the improvement of the QMS and the monitoring of KPIs. ◇ Daily office work coordination. ◇ Participated in conference calls to learn and attempt real-time translation.

After Sales Customer Service Assistant

• Jun 2015 - Aug 2015

◇ Greeted customers, studied their needs and passed them on to maintenance staff. ◇ Recorded and counted defective products and reported to the quality department on a regular basis. ◇ Investigated customer satisfaction. ◇ Greeted customers, studied their needs and passed them on to maintenance staff. ◇ Recorded and counted defective products and reported to the quality department on a regular basis. ◇ Investigated customer satisfaction.