Xiaofei Zhang
Sales Manager at Herbal Inn- Claim this Profile
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English Professional working proficiency
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Chinese Native or bilingual proficiency
Topline Score
Bio
Experience
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Herbal Inn
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United States
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Medical Practices
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Sales Manager
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Nov 2015 - Present
♣ Managing my clinic’s targets using projections based on historical performance ♣ Discussing with the senior management to determine tailored products and services to customers ♣ Undertaking marketing research and promotional activities to attract customers ♣ Performing surveys to compile data and analyse customers’ opinions to products and services ♣ Producing sales reports and discussing with head office to determine effective sales strategies ♣ Managing my clinic’s targets using projections based on historical performance ♣ Discussing with the senior management to determine tailored products and services to customers ♣ Undertaking marketing research and promotional activities to attract customers ♣ Performing surveys to compile data and analyse customers’ opinions to products and services ♣ Producing sales reports and discussing with head office to determine effective sales strategies
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Warehouse Assistant Manager
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Feb 2013 - Aug 2015
♣ Managing all daily processes and functions in the 1000m2 warehouse ♣ Manage the daily tasks and schedules for over a dozen warehouse staff ♣ Organizing the daily movement of 10,000 units of stock ♣ Involved in key decision making processes with the warehouse manager ♣ Dealing with database and administrative records ♣ Coordinating dispatch and delivery terms and timeframes with transport companies (UPS, ParcelForce/RM, FedEx, DPD, TNT) ♣ Ensuring stock levels are received, checked, moved, managed and controlled effectively ♣ Completing daily online orders and the packaging and labelling of products for dispatch ♣ Organizing space for storage and ensuring the accuracy of all data into recording systems ♣ Making sure that all inventory processes are completed the same day Show less
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Area Manager
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Mar 2012 - Feb 2013
♣ Managing and supervising 5 retail stores across the South of England♣ Managing all aspects of the opening of two new stores in Southampton and Bournemouth♣ Making weekly visits to branches to ensure the high level of standard, presentation, and service delivered by staff♣ Monitoring daily and weekly business activity against business targets♣ Setting sales and financial targets according to individual retail performance♣ Implementing retail plans for all stores in the South of England in line with company strategy♣ Interviewing, hiring, coordinating, motivating store managers and organizing staff training Show less
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Store Manager
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May 2011 - Feb 2012
♣ Working with a team of four to review procedures and improve customer satisfaction♣ Scheduling of work and rotas to meet fluctuations in staffing levels and workload
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Education
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TEESSIDE UNIVERSITY
Bachelor’s Degree, International Management