Xiani Yngojo-Wang

Barista at Hedge Coffee
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Contact Information
us****@****om
(386) 825-5501
Location
San Francisco, California, United States, US

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Credentials

  • ServSafe Food Protection Manager Certification
    ServSafe Food Protection Manager Certification
    Apr, 2016
    - Oct, 2024

Experience

    • United States
    • Food and Beverage Services
    • 1 - 100 Employee
    • Barista
      • Jun 2018 - Present

    • Türkiye
    • Consumer Services
    • Venue Manager
      • Mar 2017 - Present

      -Have hosted over 70 successful meals and worked with 38 different chefs -Give public intro speech to guests regarding Feastly as a company-Manage chefs, FOH, BOH, and make sure they understand venue guidelines and appropriate meal timing -Act as a brand ambassador during events thus acquiring repeat diners-Resolve discrepancies between chefs, guests, and Feastly-Train new venue managers -Have hosted over 70 successful meals and worked with 38 different chefs -Give public intro speech to guests regarding Feastly as a company-Manage chefs, FOH, BOH, and make sure they understand venue guidelines and appropriate meal timing -Act as a brand ambassador during events thus acquiring repeat diners-Resolve discrepancies between chefs, guests, and Feastly-Train new venue managers

    • Line Cook
      • Jul 2018 - Present

    • United States
    • 1 - 100 Employee
    • Store Lead
      • Jan 2014 - Jul 2016

      · Managed and led the Montgomery store· Produced bi weekly work schedule draft & payroll for all employees at my store· Oversaw the store banking process, deposits, including POS accuracy, reporting, resolved discrepancies· Met monthly and quarterly cost of goods sold goals as well as labor goals.· Maintained above 90% monthly mystery shop score.· Was in direct communication with all vendors and continually adjusted ordering pars to cut on waste· Organized and promoted store outings· Acquired an account for our bean wholesaler – account has now expanded to 3 of their chain restaurants.· Received two spot awards for leadership excellence

    • Research Assistant
      • Aug 2012 - Jun 2013

      -Conducted studies in the homes of families experiencing economic uncertainty and analyzed its effects on stress levels and communication patterns-Supervised and trained new research assistants in the research protocols-Recruited study members via facebook, class announcements, flyer distribution-Contacted educational institutions and marketed to radio stations-Collected saliva samples, decoded data from surveys and video discussions -Conducted studies in the homes of families experiencing economic uncertainty and analyzed its effects on stress levels and communication patterns-Supervised and trained new research assistants in the research protocols-Recruited study members via facebook, class announcements, flyer distribution-Contacted educational institutions and marketed to radio stations-Collected saliva samples, decoded data from surveys and video discussions

    • United States
    • Barista
      • Mar 2011 - Jun 2013

      -Proposed a plan to partner with Rodger’s Coffee & Tea to incorporate the one-cup-at-a-time brewing method into our menu -Provided customers with a signing pad for receipts, which in turn decreased customer wait time and frustration-Minimized store costs by actively purchasing necessary items for the shop at the lowest prices. -Proposed a plan to partner with Rodger’s Coffee & Tea to incorporate the one-cup-at-a-time brewing method into our menu -Provided customers with a signing pad for receipts, which in turn decreased customer wait time and frustration-Minimized store costs by actively purchasing necessary items for the shop at the lowest prices.

    • Education Administration Programs
    • 1 - 100 Employee
    • Administrative Assistant
      • Nov 2010 - Jan 2011

      -Managed the company’s facebook page and created events -Database entries, phone calls, miscellaneous tasks around the office-Put together an art show and assisted with teaching art to elementary student -Managed the company’s facebook page and created events -Database entries, phone calls, miscellaneous tasks around the office-Put together an art show and assisted with teaching art to elementary student

    • Barista
      • Jun 2009 - Jun 2010

      -Handcrafted artisan coffee using the one-cup-at-a-time brewing method.-Was very familiar with our 32 roasts of coffees and suggested pairings and blends specific to customers’ likings. -Handcrafted artisan coffee using the one-cup-at-a-time brewing method.-Was very familiar with our 32 roasts of coffees and suggested pairings and blends specific to customers’ likings.

    • United States
    • Civic and Social Organizations
    • Administrative Assistant
      • Jan 2007 - Jan 2009

      -Managed the company’s youtube channel; converted files for upload.-Database entries, marketing, sales, and promotions. -Managed the company’s youtube channel; converted files for upload.-Database entries, marketing, sales, and promotions.

Education

  • University of California, Santa Barbara
    Bachelor of Arts (BA), Communication
    2011 - 2013
  • Santa Barbara City College
    Associate of Arts (AA), Communication: Communication Science Emphasis
    2008 - 2010
  • Santa Barbara City College
    Associate of Arts (AA), Liberal Arts and Sciences: Arts and Humanities Emphasis
    2008 - 2010

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