Customer Care and Project Management Employee

• Jan 2022 - Present

Accountmanager binnendienst

• Feb 2021 - Oct 2021

Interim Marketeer

• Jun 2021 - Sep 2021

Planner and Management Assistant

• Aug 2020 - Feb 2021

Normec FLC and Normec VRO As a planner I managed and scheduled the calendar of over 30 inspectors. The inspections are planned in consultation with the client, while keeping the schedule and travel distance of the inspector and the inspection norm in consideration. Each week I was in charge for conducting the customer satisfaction research for both entities, this was done by using and online survey distributed by e-mail. In the role of management assistant I assisted the management staff with administration and team related tasks. I also did the credit management for both entities, calling and e-mailing the clients. Making payment arrangements so the invoices will be payed. Show less

Hospitality Worker

• Feb 2019 - Mar 2020

Welcoming, guiding and inspiring guests as team leader hospitality of different events held at the Beatrix Theatre Utrecht and the Jaarbeurs Utrecht. Welcoming, guiding and inspiring guests as team leader hospitality of different events held at the Beatrix Theatre Utrecht and the Jaarbeurs Utrecht.

Sales

• Mar 2017 - Feb 2019

Inspiring and continuously looking for new opportunities to provide the best services for the guests of the high-end warehouse together with my colleagues at the books, suitcases and ‘Paperchase’ department. Inspiring and continuously looking for new opportunities to provide the best services for the guests of the high-end warehouse together with my colleagues at the books, suitcases and ‘Paperchase’ department.

Marketing research intern

• Aug 2016 - Feb 2017

Researching the YouTube ratings and developing metadata for some of the programs. Next to this also assisting at promotional events. Researching the YouTube ratings and developing metadata for some of the programs. Next to this also assisting at promotional events.

Marketing intern, publishing house 'De Fontein'

• Aug 2015 - Feb 2016

I was the only marketing intern at the time for the departments Novel &Crime and Youth. A few of my regular tasks where: -Writing press releases and newsletters: These press releases are for the press to let them know a new book is on the market or if we have an event or something important we would like to let the press know. -The social media pages: Facebook/twitter/Instagram I posted messages and expanding the frequency -Processing review copy requests and reviews collection and archiving. -Keeping the Novel and Crime website news and agenda updated. -Sending and keeping the POS materials up-to-date and in stock. -Setting up small contests and sponsorships: Discuss and provide the other party with information and the prices. -Organizing book presentations: As coordinator I arranged and took care of the catering, decorations, guestlists and social media of the event. Show less

Adviser

• Sep 2014 - Jun 2015

Student adviser

• Feb 2014 - Nov 2014

- Giving future students information about the school and the study program.- Assist at the year opening

Dutch-ambassador and Communication specialist

• 2013 - 2014

General Employee

• 2008 - 2014

Tutor English

• Sep 2011 - Jun 2013

Student council- President

• Jul 2011 - Jul 2012

Student council- Member

• Sep 2010 - Jun 2012