Experience

Cligest

• Hospitals and Health Care
• 1 - 100 Employee

• Gabinete de Comunicação e Imagem

  • Oct 2021 - Present

• Commercial Administrative Assistant

  • Jun 2021 - Present



Sonasurf

• Software Development
• 1 - 100 Employee

• Operations and Administrative Assistant

  • Jun 2019 - Present

  In charge of Vessel Certificates and inspection with the Flag. - Check vessels Certificate expire date - Contact Flag for extensions of certificates - Contact Flag for annual inspections Assist the Operations Director with all administrative work. -In charge os Vessels Management Visitis -In charge of the weekly meetings -In charge of Purchase Request In charge of Vessel Certificates and inspection with the Flag. - Check vessels Certificate expire date - Contact Flag for extensions of certificates - Contact Flag for annual inspections Assist the Operations Director with all administrative work. -In charge os Vessels Management Visitis -In charge of the weekly meetings -In charge of Purchase Request

• Administrative Assistant of Operation Director

  • Jan 2016 - Present

  Assist the Operations Director with all administrative work. -In charge os Vessels Management Visitis -In charge of the weekly meetings -In charge of Purchase Request Temporary Importation and Exportation of vessels - In charge of all fleet Importation documentation - Control expire date of Importation documentation of vessel - Contact Broker for extensions of Importation or Exportation Assist the Operations Director with all administrative work. -In charge os Vessels Management Visitis -In charge of the weekly meetings -In charge of Purchase Request Temporary Importation and Exportation of vessels - In charge of all fleet Importation documentation - Control expire date of Importation documentation of vessel - Contact Broker for extensions of Importation or Exportation



Links of London

• Retail Luxury Goods and Jewelry
• 100 - 200 Employee

• Sales Associate

  • Sep 2013 - Present

  - To provide excellent levels of customer care surpassing customer expectations at every opportunity - To maximise every selling opportunity to achieve store and individual sales targets and KPI indicators - To identify customer needs and answer all product-related questions (able to respond to queries regarding price, location, features, benefits and use of merchandise) - To employ ‘Seven Steps’ selling techniques to achieve the above - To follow Company procedures and processes to maintain security of stock, customer records and cash handling - To enhance and maintain brand standards of merchandise presentation and housekeeping standards - To ensure all customers’ orders, engraving and repairs are completed efficiently and on time - Maintaining accurate records of all customer requirements and following company procedures - To optimise product knowledge to the best advantage in recommending and drawing customer’s attention to products in order to maximise selling opportunities - To take every opportunity to capture customer data in order to augment the company database and encourage repeat visits and customer loyalty - To resolve customer complaints promptly and successfully by investigating problems, developing solutions and making appropriate recommendations to the store management - To attend and participate in all store meetings and training events as required ensuring good communication is maintained - To foster a team working attitude and open to constructive feedback - To check prices and maintain records for all stock Show less



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Salesfloor Customer Assistant

  • 2008 - 2009

  - working across the store experiencing everything M&S has to offer and developing my skills and experience - helping customers find the right products - using product knowledge to help customers decide what's right for them - training and development (PACK plan) - learnt about Presentation, Availability, Cross Selling & Service and (product) Knowledge, as well as receive the tools and support I needed to make a big success of my role - whether out on the shop floor or connecting with customers on the tills Show less