Experience

Marine Transport Logistics

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Documentation Support Specialist

  • Jun 2023 - Present

  Cargo customs compliance Facilitated communication among customers and management Cargo customs compliance Facilitated communication among customers and management



JSC UNITED SHIPBUILDING CORPORATION

• Moscow, Russia

• Project Quality Manager

  • May 2020 - May 2022

  Consolidated and submitted (2021-2022) general annual reports to the CEO on shipbuilding order complaints Audited internal quality equipment and suppliers to five shipyards over two years Created and implemented the regulation of analysis and reporting on civilian shipbuilding order complaints for the head office Improved measures aimed for solving customer complaints Delivered weekly responses to official requests from federal executive authorities and maintained official correspondence Reviewed initial annual budget requests of three divisions, proposed revisions, consolidated budgets for final Department review and approval Show less



NORDIC TECHNICAL ENGINEERING LTD

• United Kingdom
• Construction

• Project Support Coordinator

  • Feb 2019 - Feb 2020

  Managed the project data base for civil ship designs Facilitated communication on project progress among customers, contractors and management Submitted reports on the current status of the company's projects (timing, implementation, budget spending) Controlled execution of decrees and project instructions Created tender documentation for quote requests Managed the project data base for civil ship designs Facilitated communication on project progress among customers, contractors and management Submitted reports on the current status of the company's projects (timing, implementation, budget spending) Controlled execution of decrees and project instructions Created tender documentation for quote requests



NLMK Group

• Russian Federation
• Mining
• 700 & Above Employee

• Administrative Specialist

  • Sep 2017 - Jan 2019

  Administrative support to top-management of NLMK headquarters in Moscow Arranged business travel and visa support Created presentations for the business meetings Planned and organized corporate events Administrative support to top-management of NLMK headquarters in Moscow Arranged business travel and visa support Created presentations for the business meetings Planned and organized corporate events



JSC “United Shipbuilding Corporation”

• Moscow, Moscow City, Russia

• Specialist of Shipyards Modernization Department

  • Feb 2016 - Aug 2017

  Developed Department reports Responded to official requests from Federal Executive Authorities Designed presentations and updates on current projects Reviewed initial annual budget requests of four subordinate divisions, proposed revisions, consolidated budgets for final Department review and approval Presented Corporation in specialized exhibitions Organized and reported on business meetings Developed Department reports Responded to official requests from Federal Executive Authorities Designed presentations and updates on current projects Reviewed initial annual budget requests of four subordinate divisions, proposed revisions, consolidated budgets for final Department review and approval Presented Corporation in specialized exhibitions Organized and reported on business meetings



Otis Elevator Co.

• Consumer Services
• 700 & Above Employee

• Quality Specialist

  • Jul 2014 - Jan 2016

  Created a software to address the customer complaints in common with technical support from the IT department Launched the software in local offices and factoriesCoached employees on various software program usage skillsWorked with complaints, warranty equipment substitutionCreated cost analysis and statistics of additional materials

• Field Operation Department Coordinator

  • Feb 2013 - Jul 2014

  Worked with complaints, warranty equipment substitution, guarantee reported, Prepared tender documentation for the conclusion of a contract with certification centersOrganized certification of employees whose work is related to the installation of elevator equipmentWas promoted to the next position

• Assistant To Chief Executive Officer

  • Jun 2012 - Jan 2013

  Business and administrative support, Travel supportMeetings arraignment and organizationBusiness and administrative support, Travel supportMeetings arraignment and organizationConsolidated presentations for CEO meetingsWas promoted to the next position



Refrigerated Terminal of Sea Port St. Petersburg (Forwarding frozen cargo)

• St.Petersburg, Russian Federation

• Economist

  • Dec 2010 - Jun 2012

  Tracked incoming and outgoing cargo, Issued monthly and annual cargo reports Tracked the admission and issuance of accounting documents Tracked incoming and outgoing cargo, Issued monthly and annual cargo reports Tracked the admission and issuance of accounting documents



Restaurant

• Лейк-Плэсид, Нью-Йорк, Соединенные Штаты Америки

• Particepated in program for full time students "Work & Travel USA"

  • May 2010 - Sep 2010