Experience

Apple Wholesale Store

• United States
• Wholesale
• 1 - 100 Employee

• Genius Admin

  • Oct 2017 - Present



Farrah Leisure

• Guest Relations Officer

  • Sep 2012 - Present

  • Guest Service• VIP-escorting and assisting• Crowd control• First responder• Queue management• Lost children/adults• Lost and found items• Slide dispatching• Administrative documentation

• Lifeguard

  • Sep 2012 - Present

   Lifeguards track sheet Opening/Closing paperworks Rotation track sheet• Motivates & inspire team members• Lead by setting a good example (role model) – behavior consistent with words• Contribute to staff appraisals & supervision process• Facilitate problem solving & collaboration• Intervene when necessary to aid the group in resolving issues.• Support new team members in working through induction programme, ensure that they have the necessary knowledge to effectively participate on the team. Show less



Apple Store

• Yas Mall

• Operations Specialist

  • Mar 2016 - Oct 2017



TTEC

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Customer Service Associate

  • Sep 2011 - Aug 2012

   answer calls professionally  respond to customer inquiries  research required information using available resources  provide customers with product and service information  enter customer information  process orders, forms and applications  identify and escalate priority issues  route calls to appropriate resource  follow up customer calls where necessary  complete call logs  produce call reports  answer calls professionally  respond to customer inquiries  research required information using available resources  provide customers with product and service information  enter customer information  process orders, forms and applications  identify and escalate priority issues  route calls to appropriate resource  follow up customer calls where necessary  complete call logs  produce call reports



Allorica Company

• Customer Service Associate

  • Nov 2010 - Aug 2011

  • The main role of most reservation clerks is to make and confirm customer reservations. • assist customers in identifying the best possible rates or schedules • answer calls professionally • respond to customer inquiries • research required information using available resources • provide customers with product and service information • enter customer information • process orders, forms and applications • The main role of most reservation clerks is to make and confirm customer reservations. • assist customers in identifying the best possible rates or schedules • answer calls professionally • respond to customer inquiries • research required information using available resources • provide customers with product and service information • enter customer information • process orders, forms and applications