Experience

Holy Taco!

• United States
• Restaurants
• 1 - 100 Employee

• Cafe Assistant

  • Apr 2022 - Present

  Holy Taco is a 5 star Google rated vegan cafe, located in Caloundra Sunshine Coast. Holy Taco are also regular stall holders at numerous local, Brisbane and Gold Coast markets. I am tasked with preparing fresh, made with love, tasty vegan tacos for all our beautiful customers. Working with a team of legend’s who are friendly, hard working and a genuine pleasure to work with. Holy Taco is a 5 star Google rated vegan cafe, located in Caloundra Sunshine Coast. Holy Taco are also regular stall holders at numerous local, Brisbane and Gold Coast markets. I am tasked with preparing fresh, made with love, tasty vegan tacos for all our beautiful customers. Working with a team of legend’s who are friendly, hard working and a genuine pleasure to work with.



Electrolux Group

• Sweden
• Manufacturing
• 700 & Above Employee

• Trade Second Administrator

  • Apr 2018 - Aug 2018

  Temporary assignment of position while Management underwent restructuring planning.Tasks Included:Monitoring and recording of all seconds stock.Physical checks of stock in and out of the warehouse.Updating product database.Providing availability lists and allocating product sales to commercial customers and the public.Co-ordinate product deliveries & billing with delivery team.Organising technical assistance, in-house servicing and ordering replacement parts.Creating new excel spreadsheets to track product movements and sales.Clarifying product errors and organising approved credits.Utilising various systems while trying to understand the complexities of the role, as no process documentation was left by the previous long term employee.Competently training a replacement contractor on my departure. Show less

• Service Coordinator

  • May 2018 - Jun 2018

  Relief cover to coordinate customer servicing of all products across Perth and the wider region.Tasks included:Ability to quickly learn the system and be confident in communicating with technicians, customers and call centre staff.Allocation of service jobs and installations to the team of technicians.Managing the job system, as updated by the call centre, prioritising urgent requests accordingly.Dealing with call centre enquiries.Contacting customer’s to confirm servicing and dealing with any issues and complaints professionally.Updating the system accurately and providing updates to management. Show less



SARACEN GOLD MINES PTY LIMITED

• Construction

• Receptionist

  • Jan 2018 - Mar 2018

  Contract role as a corporate receptionist while the company recruited for a new receptionist. The role was offered to me but I was not looking to accept a permanent position at that time. Contract role as a corporate receptionist while the company recruited for a new receptionist. The role was offered to me but I was not looking to accept a permanent position at that time.



Electrolux Group

• Sweden
• Manufacturing
• 700 & Above Employee

• Distribution Allocator

  • Aug 2017 - Dec 2017

  Contract assignment for leave cover. Requested to return by the Warehouse Supervisor, as I possessed a good working knowledge of the system. I was able to undertake the roll in an efficient and seamless manner, which ensured a 'business as normal' state of affairs during this period. Role involved the daily coordination and delivery of products to stores across Perth Metro and Western Australia wide. Regular daily communication required with customers, sales reps, delivery drivers and courier companies to ensure product orders were delivered to stores the following day. Problem solving and having an attention for detail was imperative in this role, as was the ability to stick to stringent time frames for specific tasks and a quick mind to learn and adapt to a rigid computer system. I was contracted from August to October and then again in December to cover the holiday period. Show less



Easy Stay Mining Accommodation

• Western Australia, Australia

• Site Administrator FIFO

  • Mar 2017 - Aug 2017

  Site administrator working a 3:1 roster on a remote Goldmine site in WA. Construction of a mine site village over a 6mth contract period. Undertook all administrative tasks required for staff management, site mobilisation, travel, health and safety, site maintenance and mining compliance and assisting supervisors and management when and as required. Site administrator working a 3:1 roster on a remote Goldmine site in WA. Construction of a mine site village over a 6mth contract period. Undertook all administrative tasks required for staff management, site mobilisation, travel, health and safety, site maintenance and mining compliance and assisting supervisors and management when and as required.



Home Based Business - LotsaLashes

• Perth, Australia

• Lash Technician

  • Jul 2016 - Mar 2017

  Trained and practising to master the artful technique of creating gorgeous lash extensions that make clients feel beautiful and confident. I am flexible with my work hours and concentrate predominantly on improving my skill. This is part time and easily fits around other business administration or support role roles I may be undertaking. Trained and practising to master the artful technique of creating gorgeous lash extensions that make clients feel beautiful and confident. I am flexible with my work hours and concentrate predominantly on improving my skill. This is part time and easily fits around other business administration or support role roles I may be undertaking.



Department of Veteran Affairs (APS)

• Perth

• Contract Officer

  • Oct 2016 - Nov 2016

  A contact assignment that provided me with an opportunity to work with a superb team in the contract management division of DVA. I was hired to support and assist the team with veteran health care and advisory service contract sets. My primary role was to complete weekly reports for assessment agencies nationwide, as well as processing health advisor work orders and service provider automated change requests. Creating constructive relationships with team members and developing an understanding of DVA values and structure assisted this successful role placement. An opportunity to support the team with contract set audit activities, restructure of databases and program administration presented itself due to my efficient completion of primary tasks. Show less



Shadforth Financial Group Ltd (IOOF)

• Perth, Australia

• Corporate Receptionist

  • Aug 2016 - Aug 2016

  This was a contract assignment to provide leave cover for their regular receptionist. A corporate environment that requires 2 full time receptionists indicated the high volume service requirements of this organisation. The role required me to think quickly on my feet and hit the ground running. My rapid ability to learn new systems enabled me to work the extensive switchboard proficiently and without issue. Meeting and greeting clients and visitors, management of meeting rooms, facilities and adhoc administrative duties were all part of the professional service I provided and that was expected by the organisation Show less



Side by Side Scaffolding & Rigging (SBS)

• Gladstone Central QLD

• Office/Site Administrator

  • Feb 2015 - Jun 2016

  Provided Divisional and Regional Office Support across 3 work sites in Central QLD. Side by Side is a privately owned company that supplies robust scaffolding & rigging solutions to the industrial and commercial sectors across Australia. A full time office all-rounder position that required me to be everything to everyone, providing multiple levels of administration support to 3 divisions of the company. Due to the role being newly created on my appointment, I was able to develop new systems and processes within the major projects division. In order to manage staff fluctuations for various contracts I fined tuned the recruitment and site mobilisation process. I ensured that workers were adequately screened, qualified, understood the obligations of their employment and organised all flights, accommodation, medicals and inductions. Implementing fundamental administration processes with LOE’s, checklists and maintenance of accurate employee training and safety records for compliance with HSE and employment regulations further safeguarded the company. Other developments to support the weekly operational tasks included a new excel quoting system, project tracking and billing database, and the introduction of purchase orders for procurement tracking and design of an improved printable and electronic company profile. General office functions included weekly staff timesheets, credit control, meetings, stake holder enquiries, supplies ordering and pickup/deliveries, all part of a day’s work. Having demonstrated these capabilities, management engaged me to undertake additional internal & external projects as detailed: • HSE Support • Assisted in setup of new business ventures • Administered tender proposals • Co-ordinated building renovations of offices and social club bar • Managed and organised all social club activities and management functions • Housing management of leased accommodation for workers Show less



Bechtel Corporation

• United States
• Construction
• 700 & Above Employee

• Travel Coordinator/Assistant

  • Oct 2014 - Dec 2014

  Assisted a large team of travel co-ordinators with an extensive FIFO roster of over 8,000 workers. Tasked with entering data for xmas FIFO itineries, the work was arduous and repetitive in nature and required a large amount of concentration and intense eye for detail. Maintaining personal health and safety by taking regular breaks, stretching and resting where possible was necessary to counteract the physical effects of a 10hour work day. Assisted a large team of travel co-ordinators with an extensive FIFO roster of over 8,000 workers. Tasked with entering data for xmas FIFO itineries, the work was arduous and repetitive in nature and required a large amount of concentration and intense eye for detail. Maintaining personal health and safety by taking regular breaks, stretching and resting where possible was necessary to counteract the physical effects of a 10hour work day.



Melbourne IT

• Australia
• Information Technology & Services
• 100 - 200 Employee

• Billing and Contract Administration - Enterprise Services

  • Jun 2010 - May 2014

  Starting in the Accounts Receivable Finance Dept on a 4 week temp assignment, I was part of a team tasked with processing high volume customer invoices and managing online customer account requests. By contract end I was hired full time and within 2 years I was promoted to Contract & Billing Administrator for the Enterprise Services Unit; a division that specialises in providing IT Solutions to Enterprise and Government Customers across Australia. RESPONSIBILITIES AND DUTIES: • Provided reception backup during lunch breaks, as per finance dept roster • Process due diligence of new customer contracts, contract variations and account closures within company policies and processes • Providing customer account support and advice to sales, technical and finance teams across Australia • Processing new account setups within required timeframes • High volume AR billing functions, automated and manual tasks including invoicing and credits within DOA • Managing process improvements within the CA & Billing role in line with ISO9000 • Regular review of document control processes with administration of corrective actions • Attending weekly division meetings to report on the status of customer contracts and accounts • Maintaining revenue data for weekly analysis and monthly revenue reporting • Manage and update sales data for accuracy in reporting and sales commissions • Facilitate, plan and assist with the Implementation of a new company wide oracle stack billing system • Provide regular assistance to Management as required • Responding quickly to customer queries, providing assistance and account data as required • Working cohesively with sales, finance and technical teams to provide excellent customer service to expedite seamless end to end provisioning • Process customer payments, cheque and credit card receipting • Work from home and after hours when required to meet tight deadlines or end of month processing Show less



CCS Disability Action

• New Zealand
• Civic and Social Organizations
• 100 - 200 Employee

• Regional Finance Officer

  • Jul 2009 - May 2010

  Regional Finance Officer for the Horowhenua Region of a Not for Profit Organisation that provided exceptional care & support for families and people with disabilities throughout New Zealand. RESPONSIBILITIES INCLUDED: Payroll, Accounts Receivable, Accounts Payable, Processing Tax Obligations, Assisting Staff and Clients. • Process fortnightly payroll for 3 regional branches • Process, code and payment of accounts payable and accounts receivable • Processing of tax obligations to IRD – PAYG, GST and Kiwisaver • Provide quality assistance to branch managers and staff • Investigate and rectify any pay and account issues quickly • Communicate effectively with Coordinators and Caregivers Show less



EC Internet Solutions

• Gisborne & Hawkes Bay, New Zealand

• Office Manager / Personal Assistant

  • Oct 2007 - Jun 2009

  Office Manager/PA for a small boutique company that packed a punch in the Website and Design industry. MY CONTRIBUTIONS: • Payroll setup and processing • Invoicing of monthly hosting, development and email services • Implementation of debt collection action program to reduce AR ledger • Management of job tracking systems • Providing help desk support for email and account setup • Personal assistance to the Manager as and when required Office Manager/PA for a small boutique company that packed a punch in the Website and Design industry. MY CONTRIBUTIONS: • Payroll setup and processing • Invoicing of monthly hosting, development and email services • Implementation of debt collection action program to reduce AR ledger • Management of job tracking systems • Providing help desk support for email and account setup • Personal assistance to the Manager as and when required



Cohesion Online Ltd

• New Zealand
• Technology, Information and Internet
• 1 - 100 Employee

• Office Manager / Personal Assistant

  • Feb 2001 - Mar 2006

  Office Manager/PA for an expert IT company that specialised in the integration of branding, website and IT solutions for small to large business New Zealand wide. I was fortunate to be promoted from Receptionist to Office Manager/PA within my first year of working for Cohesion. DUTIES INCLUDED: • Full end to end account processing duties, quoting, invoicing, creditors, payments & development of customer credit control processes • Weekly payroll processing for all staff and monthly sales commissions • Provide support and assistance to the company accountant inc: preparation of monthly account data for analysis, process PAYE tax obligations. • Prepare estimations for website, design and production services • Compilation, recording and processing of travel and staff expenses • Control data integrity across multiple internal database systems • Maintaining excellent time and self management • Effective written and verbal communication with clients and suppliers regarding services and accounts, ensuring excellent customer service and relationships were maintained • Help desk support for customer email and account setups & troubleshoot office equipment • Prepare estimations for website, design and production services • Compilation, recording and processing of travel and staff expenses • Responsible for all general office duties; petty cash, office supplies, liaising with suppliers for services • Perform daily bank reconcilliations Prepare estimations for website, design and production services • Compilation, recording and processing of travel and staff expenses • PA to the Managing Director for all tasks as required Inc. Travel, meetings, events, diary Mgmt personal requests etc • Provide support to sales, design and production departments in all administrative and account functions • Supervise and manage the receptionist in providing exceptional front of house service Show less