Experience

TME Systems Pte Ltd

• Singapore
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Application Sales

  • Jan 2019 - Present

  Areas of Solution Focus:- Software Development Solution(s) for Critical Network Infrastructures / Embedded Systems (OSes, Cybersecurity/Security OS Hardening, Virtualization, Consolidation, Automation, GUI, Simulation )- Modelling & Simulation: Space Situational AwarenessGeospatial Information SystemsMilitary Training SimulationNetwork Design Analysis & TestingVISION:Your preferred Integrated Technology Solution Partner.MISSION:We deliver total satisfaction and excellent service through technology and innovative value added solutions.Our current core capabilities are in the distribution of world class and cutting edge technology products and solution in the following market spaces:- Defense Security & Communication Solutions- Education & Project Solutions- Test & Measurement SolutionsResponsibilities: - Serves customers by identifying their needs and engineering adaptations of required solution.- Identifies current and future customer service requirements by establishing personal rapport with potential and actual customers and others in a position to understand service requirements.- Provides solution technical and engineering information by attending Requests.- Prepares cost estimates by studying all related customer documents, consulting with engineers, architects, and other professional personnel.- Determines improvements by analyzing cost-benefit of solution by explaining or demonstrating cost reductions and operations improvements.- Establishes new accounts and services accounts by identifying potential customers and planning and organizing sales call schedule.- Prepares sales engineering reports by collecting, analyzing, and summarizing sales information and engineering and application trends.- Forge and build strong lasting relationships with Customer Account Management.- Manage Customer Site Support, Visits and Calls- Manage Training and Seminars.

• Field Application

  • Apr 2018 - Dec 2018

  - Responsible for providing both pre-sales and post-sales technical assistance for a wide range of challenging Aerospace and Defense Applications.- Provide Complex and in-depth technical solution expertise to industrial customers and prospects.- Analyzing customer requirements, provide technical presentations, solution demonstrations and evaluations. - Working on-site with customers to implement software best practice and address real-world problems- Work closely with sales team and principals to convert leads into orders to achieve sales objectives.- To attend principals regular training events and seminars, to meet principals technical qualification. - Manage trade shows and training seminars.



Singtel

• Singapore
• Telecommunications
• 700 & Above Employee

• Associate Engineer (Project/Systems)

  • Oct 2015 - Mar 2018

  - To support System Testing & Implementations- To conduct User Acceptance Test & Assist in preparation of Test plans- To work closely with relevant stakeholders to analyze problems and ensure all testing is completed and issues resolved on time.- To document the test results, prepare documentation and conduct briefing to stakeholders upon completion of the project.- To support data validation and migration.- Managing Defects/Escalation & monitoring of fixes and re-test.- Reporting on User Acceptance Test Progress.- Manage User Acceptance Test Sign-off.- Preparation of training materials to Stakeholders.- To conduct Business Readiness Testing & assist in the preparation of test plans.- Provide Sales Support to Stakeholders.