Experience

BPH RENOVATION
• France
• Construction
• 1 - 100 Employee
• Directeur d'activité BPH Rénovation

  • Feb 2022 - Present

Groupe FEL
• France
• Food and Beverage Manufacturing
• Directeur apprenant Groupe FEL

  • Oct 2021 - Feb 2022

Hôtel Carlton Lille
• France
• Hospitality
• 1 - 100 Employee
• Directeur adjoint

  • Apr 2019 - Oct 2021

Hôtel Mercure Porte de Versailles Expo****
• Front Office Manager

  • Sep 2017 - Feb 2019


Hotel Atrium-Suresnes

• France
• Hospitality

• Executive Assistant to GM-Front Office Manager

  • Feb 2015 - Sep 2017

  Manage the reception team, hire and train the staff. Develop the hotel's activity negotiations of corporate contracts and ensure guest satisfaction. In charge of the debtor's files and regularization, responsible of rates and availabilities. Prepare periodic strategic and commercial reports. Manage the reception team, hire and train the staff. Develop the hotel's activity negotiations of corporate contracts and ensure guest satisfaction. In charge of the debtor's files and regularization, responsible of rates and availabilities. Prepare periodic strategic and commercial reports.



CBRE France

• France
• Real Estate
• 400 - 500 Employee

• Consultant

  • Sep 2014 - Feb 2015

  In charge of updating transactions and customer databases. Production of pitch, booklets, internal and external presentations. Assisting various team (Valuation, Advisory and Brokerage) in their assignments. In charge of updating transactions and customer databases. Production of pitch, booklets, internal and external presentations. Assisting various team (Valuation, Advisory and Brokerage) in their assignments.



Le Royal Monceau - Raffles Paris

• France
• Hospitality
• 100 - 200 Employee

• Housekeeping Department

  • Jul 2013 - Dec 2013

  Valet, runner, floor housekeeper, general housekeeper assistant. Cleaning rooms and public areas, turn-down service. In charge of customers requests, settings up for VIP guests. Room checks in respect of Raffles and LQA (Leading Quality Assurance) standards. Valet, runner, floor housekeeper, general housekeeper assistant. Cleaning rooms and public areas, turn-down service. In charge of customers requests, settings up for VIP guests. Room checks in respect of Raffles and LQA (Leading Quality Assurance) standards.



The Bulgari Hotel & Residences, London

• Back of House Supervisor

  • Jul 2012 - Dec 2012

  Back of house supervisor (kitchens, staff area and staff canteen). Using hygiene standards (HACCP), quality control, cleaning schedule. In charge of organizing and running events. Inventories storage room, control breaks. Back of house supervisor (kitchens, staff area and staff canteen). Using hygiene standards (HACCP), quality control, cleaning schedule. In charge of organizing and running events. Inventories storage room, control breaks.



Hôtel de Crillon, A Rosewood Hotel

• France
• Hospitality
• 200 - 300 Employee

• F&B Manager Assistant

  • Feb 2012 - Jul 2012

  Ensured efficient communication between the various outlets of the hotel. Prepared turnover, change and creation of new menu. Confirmation of reservations and organization of events. Ensured efficient communication between the various outlets of the hotel. Prepared turnover, change and creation of new menu. Confirmation of reservations and organization of events.



Hôtel le Jardin de Neuilly

• Front desk, housekeeping

  • Feb 2011 - Jul 2011

  Check-in / Check-out, management of the debtor's files and regularization. Organization of meetings and events, control rooms and offices, update linen stock. Check-in / Check-out, management of the debtor's files and regularization. Organization of meetings and events, control rooms and offices, update linen stock.



La Réserve Ramatuelle - Hotel and Spa

• France
• Hospitality
• 1 - 100 Employee

• Chef Concierge Assistant

  • Jun 2010 - Jul 2010

  Managed customers' requests (transfers, restaurant reservations and activities). In charge of the hotel shuttle services and information to the guests. Managed customers' requests (transfers, restaurant reservations and activities). In charge of the hotel shuttle services and information to the guests.