Xavier Olivares, MSIMC
Senior E-commerce Business Analyst at Tripp Lite- Claim this Profile
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English -
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Bio
Credentials
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SQL Essential Training
LinkedInApr, 2020- Nov, 2024
Experience
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Tripp Lite
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United States
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Appliances, Electrical, and Electronics Manufacturing
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200 - 300 Employee
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Senior E-commerce Business Analyst
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Mar 2022 - Present
Manage and act as main liaison to Amazon Vendor services for Eaton/Tripp Lite sales, inventory, and marketing materials to strategize for year over year growth. Field compliance and regulatory requests for Tripp Lite models and services to prevent delistings on Amazon.com and purchase holds. Analyze data for Eaton/Tripp Lite products across e-commerce marketplaces including Amazon, Walmart, Newegg, and 3rd party resellers.Create quarterly presentations, data charts, and reviews for senior executives to accurately track yearly progress and plot strategic decisions.
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E-commerce Business Analyst
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Jan 2019 - Mar 2022
Developed reports to calculate forecasts for sales and demand for Tripp Lite product.Executed Amazon Advertising campaign to maximize sales per dollar spend and generate new-to-brand customers. Managed Provantage account to generate sales and grow market share between Tripp Lite and immediate competitors, resulting in +16% YOY growth in 2019.Worked with marketing team to create unique sales incentives and promotions to generate sales among eCommerce accounts. Performed weekly online audits to monitor price changes and market share among competitors.
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US Foods
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United States
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Food and Beverage Services
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700 & Above Employee
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Replenishment Assistant Analyst
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Nov 2017 - Jan 2019
Manage replenishment with the Alert Date process on short shelf life products, communicating demand changes to the Replenishment Service Center, and replenishment reporting.Approve customer credits for spoilage and out of date products. Research if these credits along with damage product credits can be billed back to the vendor.Accumulate vendor billings from Marketing, Category Management, and Replenishment and enter into CASIS billing system.Identify slow and dead products and execute the strategy to move products out of the warehouse by shipping/billing to vendors, transferring product to other US Foods’s Markets, and working with sales to sell products to customers.Process Culinary Equipment & Supplies (CES) special orders, drop shipments and Exclusive Brand orders (Scoop™), including updating item pricing and requesting new product codes when needed.Execute the billing of all Vendor to Customer drop ship orders.
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Sales Coordinator
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Jul 2016 - Nov 2017
Worked closely with over 20 territory managers to actively support their customersand drive sales performance through regular, scheduled contact and suggestive,persuasive selling.Recommended marketing solutions to internal sales teams that maximized ROI and support branding efforts.Collaborate with internal and external buyers and vendors to manage inventory,process sample requests, develop usage reports, and promote exclusive brandproducts.Phoned customers to highlight on-going promotions and uncover opportunities toup-sell/cross-sell, distribute slow moving items, promote close-out items, andemphasize special buy items.
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Roosevelt University
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United States
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Higher Education
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700 & Above Employee
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Graduate Assistant
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Sep 2017 - May 2018
Updated social media accounts for the Department of Communication. Researched and analyzed social media trends to make recommended strategies for social media accounts. Updated social media accounts for the Department of Communication. Researched and analyzed social media trends to make recommended strategies for social media accounts.
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Groupon
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United States
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Technology, Information and Internet
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700 & Above Employee
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Business Development Consultant
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Aug 2015 - Jul 2016
Discovered new business opportunities by cold calling a list of merchants to expand the range of offers to subscribers. Achieved daily activity requirements through outbound merchant contact. Developed familiar with each merchant’s business, including but not limited to: products and/or services, consumer demographics, consumer ratings, points of competitive differentiation, merchant economic model, and revenue and profit drivers. Utilized knowledge of deal structure and strategy in order to reach merchants’ desired outcomes and maximize profit. Interfaced with Merchant Development to ensure a seamless transition of accounts and align on merchant strategy.
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NCSA College Recruiting
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United States
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Consumer Services
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700 & Above Employee
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Coordinator Assistant
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Feb 2014 - Dec 2015
Processed customer service calls and communications. Updated database and spreadsheets with new client information. Verified, logged, and collected video files for post-production editing. Assised video editors with troubleshooting footage. Processed customer service calls and communications. Updated database and spreadsheets with new client information. Verified, logged, and collected video files for post-production editing. Assised video editors with troubleshooting footage.
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Entertainment Cruises Inc.
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United States
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Hospitality
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200 - 300 Employee
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Sales Agent
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Mar 2015 - Jul 2015
Obtained customer information and accurately enter orders. Answered incoming calls promptly and professionally. Delivered sales talk to persuade customers to purchase a service. Obtained customer information and accurately enter orders. Answered incoming calls promptly and professionally. Delivered sales talk to persuade customers to purchase a service.
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Education
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2016 - 2018
Roosevelt University
Master of Science (M.S.), Integrated Marketing Communications -
2009 - 2013
DePaul University
Bachelor's degree, Digital Cinema and Media Studies
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