Experience

Don Jacobs

• United States
• Motor Vehicle Manufacturing
• 1 - 100 Employee

• BMW Genius

  • Nov 2019 - Present

  In this role I use my enthusiasm for the brand and love of new technology to create an energetic and premium experience for both new and returning clients. I am an insightful resource for a client during all points of the sales process and I have also developed a small personal client base selling cars myself. I enjoy keeping my sales team up to date with all new vehicles, trainings, and news from around the automotive industry. I have created multiple videos to demonstrate new vehicles and products available to our clients for the dealership. I have been awarded our dealership APPLE award for outstanding customer service multiple times. I am training our second genius to constantly work toward a customer centric premium experience. Show less

• Automotive Salesperson

  • Feb 2019 - Nov 2019

  As a VW client advisor I excelled at matching clients needs to a vehicle that would fit their needs and budget. Transparency and quality service were perpetual throughout my time in Volkswagen.



Texas de Brazil

• United States
• Restaurants
• 400 - 500 Employee

• Server

  • Jun 2017 - Feb 2019

  In this positions I worked with my team to create a memorable fine dining experience. I explained the history Brazilian steakhouse is and familiarized guests with the dining process. I improved my ability to be adaptable and meet many different guest needs. I enhanced guest experience by suggesting different apéritifs, wines, and desserts to their meals. I managed a well prepared and hygienic bar and tables to help with quick service and high customer satisfaction. I also trained new servers and bartenders to high standards so they would be successful through their serving career. This included proper serving etiquette, appropriate explication for guests new to the experience, and appropriate bar and table preparation/ clean-up. Show less



University of Kentucky

• United States
• Higher Education
• 700 & Above Employee

• Soccer Coach

  • Sep 2015 - May 2017

  In this role I organized practice and game times, and found and reserved facilities to use for the teams training for each week. It was important that each practice had a structure focused on growth from our last practice, and focused on individual & team strengths and weaknesses. I coordinated matches with other universities in our region, and was also an on-field leader and co-captain on the field when playing games. I also ran and promoted tryouts at the beginning of each semester.

• Resident Advisor

  • Aug 2014 - May 2016

  In this role I encouraged incoming students to excel in both their social, and academic lives during their transition into college life. An important aspect of this role was organizing residence hall activities to encourage student networking, and creating student leaders and mentoring students. I also grew as a public speaker via conveying information to large groups during hall wide meetings.



Sports Promotions

• United Kingdom

• Intern

  • Jun 2016 - Aug 2016

  In this role I was in charge of creating a short term, and long-term business plan for the company. I updated both company’s websites, and communicated with past clients to find opportunities for continued growth in our product. I also traveled the United Kingdom in search of new talent for our clients, and conferenced with clients ensure a great overall experience for each job we completed for them. In this role I was in charge of creating a short term, and long-term business plan for the company. I updated both company’s websites, and communicated with past clients to find opportunities for continued growth in our product. I also traveled the United Kingdom in search of new talent for our clients, and conferenced with clients ensure a great overall experience for each job we completed for them.



ISL

• United States
• Spectator Sports
• 1 - 100 Employee

• Assistant Coach

  • Jun 2015 - Jun 2015

  In this role I assessed and grouped players based on skill, attitude, and adaptability to give the best experience to campers. I taught players new skills through guided discovery during play. I also passed on the values of FC Barcelona to make a positive impact on the future generation of American soccer players. In this role I assessed and grouped players based on skill, attitude, and adaptability to give the best experience to campers. I taught players new skills through guided discovery during play. I also passed on the values of FC Barcelona to make a positive impact on the future generation of American soccer players.