Experience

Brand Ventures, Inc. / BrandedOffers.com
• United States
• Advertising Services
• 1 - 100 Employee
• Social Media Manager

  • Jan 2022 - Present


Vampy

• Philippines
• Outsourcing and Offshoring Consulting
• 1 - 100 Employee

• Loan Administrator Virtual Assistant

  • Mar 2021 - Jun 2021

  Administrative Tasks, Online Research Managing calendars, Outlook mailbox, and answering calls from clients Following up on loans from Australian banks via phone and email Loan writing on AFG FLEX Ordering real estate valuation on various banks of Australia Administrative Tasks, Online Research Managing calendars, Outlook mailbox, and answering calls from clients Following up on loans from Australian banks via phone and email Loan writing on AFG FLEX Ordering real estate valuation on various banks of Australia



New Media Staff Philippines

• Online Staff Support / SEO Writer / Social Media Manager

  • Jan 2019 - Jun 2020

  Provided support as Chat Support Representative Assigned as an SEO Content writer for various projects Worked as a Social Media Manager for PetJoy, 1Tac, and Grownscience company Provided support as Chat Support Representative Assigned as an SEO Content writer for various projects Worked as a Social Media Manager for PetJoy, 1Tac, and Grownscience company



Atos

• France
• IT Services and IT Consulting
• 700 & Above Employee

• IT Analyst

  • Mar 2014 - Jun 2018

  Provide client support and technical issue resolution via phone and email Expert in hardware, software, and network troubleshooting for Desktop and Portable computers, mobile devices, printers Provided access to clients/customers in the use of Active Directory, system, and applications Provide client support and technical issue resolution via phone and email Expert in hardware, software, and network troubleshooting for Desktop and Portable computers, mobile devices, printers Provided access to clients/customers in the use of Active Directory, system, and applications



Stream Global Services

• United States
• Outsourcing/Offshoring
• 700 & Above Employee

• Technical Support Representative

  • Nov 2011 - Nov 2013

  Provided first-level technical support on Dell supplied products and/or peripherals using documented procedures and available tools Provided first-level technical support on Dell Supplied software and applications to the point of installation and basic use, or to the level of service appropriate to the warranty offered on the product Expert in troubleshooting techniques to identify technical defects/issues Actively supports the customer in all aspects through to problem resolution, keeping the customer informed and updated throughout the life of incident Maintained knowledge of Dell's product line and service offerings along with future industry products and technologies Identified and provided input on unique or recurring customer problems Show less