Experience

Automation Wolf

• Canada
• Marketing Services
• 1 - 100 Employee

• Admin Coordinator

  • May 2022 - Present



Freelance

• Egypt
• Human Resources
• 1 - 100 Employee

• Sales and Business Development Manager

  • Jul 2021 - May 2022



Visaya Knowledge Process Outsourcing Corporation

• Senior Process Associate

  • Sep 2020 - Feb 2022



K5 Distribution Inc.

• Finance Analyst

  • Aug 2018 - Aug 2020

  • Responsible for performing the day-to-day general ledger accounting.• Routine communication with supervisors relating to financial close issues and functional areas.• Responsible for weekly end close for assigned functional areas. • Complete and submit Reporting deliverables.• Perform account reconciliations and other related accounting documents. • Responsible for performing the day-to-day general ledger accounting.• Routine communication with supervisors relating to financial close issues and functional areas.• Responsible for weekly end close for assigned functional areas. • Complete and submit Reporting deliverables.• Perform account reconciliations and other related accounting documents.



SPi CRM

• Philippines
• Outsourcing/Offshoring
• 100 - 200 Employee

• Customer Service Representative

  • May 2017 - Oct 2017

  • Responded to customer requests for products, services and company information.• Used company troubleshooting resolution tree to evaluate technical problems while leveraging personal expertise to find appropriate solutions.• Maintained customer happiness with forward thinking strategies focused on addressing customer needs and resolving concerns.• Evaluated account and service histories to identify trends, using data to mitigate future issues. • Compiled customer feedback and recommended service delivery improvements to management.