Experience

Ministry of Post and Telecommunications

• Cambodia
• Government Administration
• 1 - 100 Employee

• Information Technology Consultant

  • Dec 2022 - Present

  I provide technical insight on various projects that the ministry may be working on. I provide technical insight on various projects that the ministry may be working on.



American University of Phnom Penh

• Cambodia
• Higher Education
• 1 - 100 Employee

• Director of IT

  • Sep 2022 - Present

  • Overseeing the Technical, Web Development, and Software Development departments at the university as well as AUPP Highschool. • Planning yearly and ad-hoc budgetary requirements. • Project Management from conception to delivery. • Responsible for risk analysis and loss prevention. • Planning and managing team performance, skills development, talent, and culture to improve innovation, achieve efficiencies and increase competencies. • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, offering relevant feedback and discipline as required. • Developing, implementing, and reviewing KPI. • Building business relationships to strengthen and grow the company’s position • Report writing to executive level in a meaningful but easy to understand manner. • Producing various policies, reports, presentations, analyses, correspondence and other project documentation. • Reading and interpreting technical documentation; evaluating new technologies. Skills: IT Management · Service Delivery Management · Infrastructure Management · People Management · Troubleshooting · Project Management Show less



Prestige Hospital

• Cambodia
• Hospitals and Health Care
• 1 - 100 Employee

• Head of Information Technology Department

  • Feb 2020 - Sep 2022

  • Overseeing daily operations with meticulous attention to detail, including costing and budgeting • Planning and executing large scale and minor projects • Supervising, coaching, training, motivating and mentoring personnel, setting clear goals and expectations, providing relevant feedback and discipline as required • Developing, implementing and reviewing KPI • Establishing, implementing and overseeing effective strategies, systems, processes and controls • Customer service and liaison, building strong working relationships and effective communication channels with key stakeholders, resolving complaints and enquiries • Planning and managing team performance, skills development, talent, and culture to improve innovation, achieve efficiencies and increase competencies • Responsible for risk analysis and prevention • Data entry and database management, maintaining meticulous records • Reading and interpreting technical documentation; evaluating new technologies • Producing various policies, reports, presentations, analyses, correspondence and other project documentation • Performing as a strong leader of a cohesive team with strict enforcement of health, safety and statutory regulations, quality standards, governance processes and compliance requirement • Maintaining servers, network, software, audio-visual equipment and VoIP • Assisting with diagnostic imaging including x-ray, CT-Scanner, ultrasound and mammogram • Supporting a smart hospital -including Zigbee sensors and gateways, and HA software Show less



Traderoot Technologies (PTY) Ltd.

• Senior Support Specialist

  • Jul 2014 - Jun 2018

  • Providing support for in-house e-commerce and banking software for clients in the retail sector • Responsible for team leadership, project management, staff induction and team training • Planning and executing client related and internal projects, ensuring minimal downtime • Managing client engagement and development, including training clients and resolving issues related to payment switching system • Supporting tier 1 and tier 2 support personnel • Writing basic SQL queries • Assisting IT manager with Active Directory and network tasks • Ensuring adherence to PA-DSS PCI security protocols • Analysing logs to identify potential problems and irregularities • Writing various reports and policies Show less



Integr8 IT

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Senior Support Specialist

  • Mar 2011 - Jun 2014

  • Providing server and network support for hosted solutions in a data centre • Installing, maintaining and upgrading client solutions • Monitoring system resources, correcting systems out of standard parameters • Creating and maintaining backup systems • Assisting with client access control into data centre • Responsible for server rack management • Networking and patching management • Adhering to an eight hour SLA turnaround time on all issues • Report writing on statistical data • Evaluating client needs and generating quotes Show less



Syntell (PTY) Ltd.

• South Africa
• IT Services and IT Consulting
• 200 - 300 Employee

• Network Administration

  • Jan 2007 - Dec 2010

  Network administration for the Gauteng offices Network administration for the Gauteng offices



Business Accessories Supplies & Equipment

• Business Supplies & Equipment
• 1 - 100 Employee

• Senior Technician

  • Jun 2005 - Dec 2006

  Maintaining client servers and networks Maintaining client servers and networks