Wynn Chantharuek

Area Supervisor at SPVi Public Company Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Bangkok City, Thailand, TH
Languages
  • Thai Native or bilingual proficiency
  • English Limited working proficiency

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Bio

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Credentials

  • Apple Certified MacBook Air (M2, 2022) Technician
    Apple
    Aug, 2022
    - Nov, 2024
  • Apple Certified MacBook Air Models Technician
    Apple
    Aug, 2022
    - Nov, 2024
  • Apple Certified iPhone 11 Pro and iPhone 11 Pro Max Technician
    Apple
    Aug, 2022
    - Nov, 2024
  • Apple Certified iPhone 11 Technician
    Apple
    Aug, 2022
    - Nov, 2024
  • Apple Certified iPhone 5 and iPhone SE Technician
    Apple
    Aug, 2022
    - Nov, 2024
  • Apple Certified iPhone 6 Models Technician
    Apple
    Aug, 2022
    - Nov, 2024
  • Apple Certified iPhone 7 and iPhone 7 Plus Technician
    Apple
    Aug, 2022
    - Nov, 2024
  • Apple Certified iPhone 8 and iPhone 8 Plus Technician
    Apple
    Aug, 2022
    - Nov, 2024
  • Apple Certified iPhone X Models Technician
    Apple
    Aug, 2022
    - Nov, 2024
  • iPhone XR Product Qualification
    Apple
    Aug, 2022
    - Nov, 2024
  • iPhone XS and iPhone XS Max Product Qualification
    Apple
    Aug, 2022
    - Nov, 2024
  • Apple Certified MacBook Pro (13-inch, M1, 2020; and 13-inch, M2, 2022) Technician
    Apple
    Jul, 2022
    - Nov, 2024
  • iPhone Display Replacement and 3D Touch Calibration Qualification
    Apple
    Jul, 2022
    - Nov, 2024
  • Apple Certified Mac Studio (2022) Technician
    Apple
    Mar, 2022
    - Nov, 2024
  • Apple Certified Studio Display Technician
    Apple
    Mar, 2022
    - Nov, 2024
  • Apple Certified iPhone SE (2nd and 3rd Generation) Technician
    Apple
    Mar, 2022
    - Nov, 2024
  • Shipping Batteries 2022
    Apple
    Feb, 2022
    - Nov, 2024
  • Apple Certified Mac Pro (2019) Technician
    Apple
    Jan, 2022
    - Nov, 2024
  • Apple Certified Mac Pro (Late 2013) Technician
    Apple
    Jan, 2022
    - Nov, 2024
  • Apple Certified Mac Pro (Rack, 2019) Technician
    Apple
    Jan, 2022
    - Nov, 2024
  • Apple Certified MacBook Pro (16-inch, 2019) Technician
    Apple
    Jan, 2022
    - Nov, 2024
  • Apple Certified MacBook Pro 15-inch Models Technician
    Apple
    Jan, 2022
    - Nov, 2024
  • Apple Certified iMac (24-inch, M1, 2021) Technician
    Apple
    Jan, 2022
    - Nov, 2024
  • Apple Certified iMac Models Technician
    Apple
    Jan, 2022
    - Nov, 2024
  • Apple Certified iMac Pro (2017) Technician
    Apple
    Jan, 2022
    - Nov, 2024
  • MacBook Pro (13-inch, 2019, Two Thunderbolt 3 Ports) Qualification
    Apple
    Jan, 2022
    - Nov, 2024
  • MacBook Pro (16-inch, 2019) Product Qualification
    Apple
    Jan, 2022
    - Nov, 2024
  • iMac 2019 Models Product Qualification
    Apple
    Jan, 2022
    - Nov, 2024
  • Apple Certified MacBook Pro (14-inch and 16-inch, 2021) Technician
    Apple
    Oct, 2021
    - Nov, 2024
  • MacBook Pro with Four Thunderbolt 3 Ports Qualification
    Apple
    Oct, 2021
    - Nov, 2024
  • Apple Certified iPhone 13 Pro Max Technician
    Apple
    Sep, 2021
    - Nov, 2024
  • Apple Certified iPhone 13 Pro Technician
    Apple
    Sep, 2021
    - Nov, 2024
  • Apple Certified iPhone 13 Technician
    Apple
    Sep, 2021
    - Nov, 2024
  • Apple Certified iPhone 13 mini Technician
    Apple
    Sep, 2021
    - Nov, 2024
  • Apple Certified Mac mini (2020 models and older) Technician
    Apple
    Jan, 2021
    - Nov, 2024
  • Apple Certified MacBook Air (M1, 2020) Technician
    Apple
    Jan, 2021
    - Nov, 2024
  • Apple Certified MacBook Pro (13-inch, M1, 2020) Technician
    Apple
    Jan, 2021
    - Nov, 2024
  • Apple Certified iMac (Retina 5K, 27-inch, 2020) Technician
    Apple
    Jan, 2021
    - Nov, 2024
  • Mac mini (2018) Product Qualification
    Apple
    Jan, 2021
    - Nov, 2024
  • Apple Certified iPhone 12 Pro Max Technician
    Apple
    Dec, 2020
    - Nov, 2024
  • Apple Certified iPhone 12 mini Technician
    Apple
    Dec, 2020
    - Nov, 2024
  • Apple Certified iPhone 12 Pro Technician
    Apple
    Oct, 2020
    - Nov, 2024
  • Apple Certified iPhone 12 Technician
    Apple
    Oct, 2020
    - Nov, 2024
  • MacBook Air (Retina, 13-inch, 2018) Product Qualification
    Apple
    Aug, 2020
    - Nov, 2024
  • Apple Certified MacBook Pro (13-inch, 2020) Technician
    Apple
    Jun, 2020
    - Nov, 2024
  • Apple Certified MacBook Pro 13-inch Models Technician
    Apple
    Jun, 2020
    - Nov, 2024
  • Enterprise iOS Service for 2020
    Apple
    Jun, 2020
    - Nov, 2024
  • Apple Certified MacBook Air (2020) Technician
    Apple
    Mar, 2020
    - Nov, 2024
  • MacBook Air (Retina, 13-inch, 2019) Product Qualification
    Apple
    Mar, 2020
    - Nov, 2024
  • Apple Certified MacBook Models Technician
    Apple
    Jan, 2020
    - Nov, 2024
  • Apple Certified iOS Technician 2019
    Apple
    Jun, 2019
    - Nov, 2024
  • Apple Service Fundamentals 2019 Exam Completion
    Apple
    Jun, 2019
    - Nov, 2024
  • Enterprise iOS Service for 2019
    Apple
    Jun, 2019
    - Nov, 2024
  • Certificate of Training Transportation of Lithium Batteries
    Apple
    Feb, 2022
    - Nov, 2024

Experience

    • Thailand
    • Computer Hardware Manufacturing
    • 1 - 100 Employee
    • Area Supervisor
      • Aug 2022 - Present

      - Managed the work processes of multiple store locations, ensuring adherence to the standards set by SPVi and Apple in every storefront.- Oversaw and maintained the orderliness of the shops within the assigned area of responsibility, managing the transition from 5 branches to 7 branches.- Took responsibility for sales prediction, cost control, and human resource management planning, successfully resolving various store-related issues.- Provided valuable advice and conducted performance evaluations for employees, contributing to their professional growth and enhancing overall company performance.- Demonstrated strong leadership skills, effectively motivating and training team members to develop their professional skills, resulting in improved team performance.- Performed additional duties and tasks as specified by the company, ensuring the smooth operation of store activities.- Displayed flexibility by being prepared for multi-area travel or district relocation as required by the position.- Collaborated with various departments, including HR, Admin, Finance, Accounting, Marketing, and IT, to ensure efficient coordination and alignment of business operations. Show less

    • Technical Support Representative
      • Jun 2018 - Aug 2022

      I'm only one the first person customers meet when they enter the store, and also the person who guides them — advising, troubleshooting, technical supporting, and even setting up their new products. I perform other roles within the store too, as well as assisting team members.- More than 4 years of professional technical troubleshooting expertise or proven technical ability.- Greeting, advising, troubleshooting, and technical supporting many of Apple's popular products, from iPhone to iPad to MacBook to desktop Mac.- Strong interest in technology, particularly Apple products, and agility in learning new products and features to solve problems for customers.- Effective time management including the ability to multi-task, organize and prioritize.- Issue a repair receipt.- Make a claim for Apple accessories.- Fix software issues such as Restore iOS or Reinstall macOS of Apple products.- Follow up on repair work and notify customers of repair status.- Manage and plan service for walk customers and make appointments.- Open invoices for sales of goods, repair service, spare parts, and summary.- Coordinate with customers, companies, organizations, and schools, and prepare quotations, and invoices.- Coordinate with customers who submit claims through parcel delivery.- Provide basic troubleshooting services via LINE Official.- Make media or publicity signs, and update news and promotions within the store.- Maintaining the orderliness of the equipment in use at a store. Show less

  • Advanced Contact Center Co., Ltd.
    • Phaya Thai, Bangkok City, Thailand
    • Call Center Representative
      • Sep 2016 - Nov 2016

      AIS Fibre Contact Center (TH - Technical Skill) - Providing customers with information, presenting products, promotions, packages, and services of AIS Fiber - Provide troubleshooting and technical assistance to Broadband Network customers. - Building a good relationship with customers to make sure in using the product and services of the company AIS Fibre Contact Center (TH - Technical Skill) - Providing customers with information, presenting products, promotions, packages, and services of AIS Fiber - Provide troubleshooting and technical assistance to Broadband Network customers. - Building a good relationship with customers to make sure in using the product and services of the company

  • Copperwired Co., Ltd.
    • Bang Phlat, Bangkok City, Thailand
    • Sales Staff
      • Feb 2016 - Jul 2016

      - Advising, selling, and even setting up their new products. - Opening invoices for sales of goods and services, Drive sales to meet targets. - Perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. - Advising, selling, and even setting up their new products. - Opening invoices for sales of goods and services, Drive sales to meet targets. - Perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members.

  • Major Cineplex Group Plc.
    • Bang Phlat, Bangkok City, Thailand
    • Sale and Cashier
      • Apr 2013 - May 2013

      I'm an employee of the Concession Department or known to everyone as the popcorn and beverage outlet of the famous cinema Major Cineplex. My main duty is to serve food and beverages to customers, And I also make various flavors of popcorn as well as keeping the store clean. I'm an employee of the Concession Department or known to everyone as the popcorn and beverage outlet of the famous cinema Major Cineplex. My main duty is to serve food and beverages to customers, And I also make various flavors of popcorn as well as keeping the store clean.

Education

  • Suan Sunandha Rajabhat University
    Bachelor of Science - BS, Information Technology
    2012 - 2015
  • Chum Saeng Chanutid School
    Certificate of Secondary Education, Science and Mathematics
    2008 - 2012

Community

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