Wynn Chantharuek
Area Supervisor at SPVi Public Company Limited- Claim this Profile
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Thai Native or bilingual proficiency
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English Limited working proficiency
Topline Score
Bio
Credentials
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Apple Certified MacBook Air (M2, 2022) Technician
AppleAug, 2022- Sep, 2024 -
Apple Certified MacBook Air Models Technician
AppleAug, 2022- Sep, 2024 -
Apple Certified iPhone 11 Pro and iPhone 11 Pro Max Technician
AppleAug, 2022- Sep, 2024 -
Apple Certified iPhone 11 Technician
AppleAug, 2022- Sep, 2024 -
Apple Certified iPhone 5 and iPhone SE Technician
AppleAug, 2022- Sep, 2024 -
Apple Certified iPhone 6 Models Technician
AppleAug, 2022- Sep, 2024 -
Apple Certified iPhone 7 and iPhone 7 Plus Technician
AppleAug, 2022- Sep, 2024 -
Apple Certified iPhone 8 and iPhone 8 Plus Technician
AppleAug, 2022- Sep, 2024 -
Apple Certified iPhone X Models Technician
AppleAug, 2022- Sep, 2024 -
iPhone XR Product Qualification
AppleAug, 2022- Sep, 2024 -
iPhone XS and iPhone XS Max Product Qualification
AppleAug, 2022- Sep, 2024 -
Apple Certified MacBook Pro (13-inch, M1, 2020; and 13-inch, M2, 2022) Technician
AppleJul, 2022- Sep, 2024 -
iPhone Display Replacement and 3D Touch Calibration Qualification
AppleJul, 2022- Sep, 2024 -
Apple Certified Mac Studio (2022) Technician
AppleMar, 2022- Sep, 2024 -
Apple Certified Studio Display Technician
AppleMar, 2022- Sep, 2024 -
Apple Certified iPhone SE (2nd and 3rd Generation) Technician
AppleMar, 2022- Sep, 2024 -
Shipping Batteries 2022
AppleFeb, 2022- Sep, 2024 -
Apple Certified Mac Pro (2019) Technician
AppleJan, 2022- Sep, 2024 -
Apple Certified Mac Pro (Late 2013) Technician
AppleJan, 2022- Sep, 2024 -
Apple Certified Mac Pro (Rack, 2019) Technician
AppleJan, 2022- Sep, 2024 -
Apple Certified MacBook Pro (16-inch, 2019) Technician
AppleJan, 2022- Sep, 2024 -
Apple Certified MacBook Pro 15-inch Models Technician
AppleJan, 2022- Sep, 2024 -
Apple Certified iMac (24-inch, M1, 2021) Technician
AppleJan, 2022- Sep, 2024 -
Apple Certified iMac Models Technician
AppleJan, 2022- Sep, 2024 -
Apple Certified iMac Pro (2017) Technician
AppleJan, 2022- Sep, 2024 -
MacBook Pro (13-inch, 2019, Two Thunderbolt 3 Ports) Qualification
AppleJan, 2022- Sep, 2024 -
MacBook Pro (16-inch, 2019) Product Qualification
AppleJan, 2022- Sep, 2024 -
iMac 2019 Models Product Qualification
AppleJan, 2022- Sep, 2024 -
Apple Certified MacBook Pro (14-inch and 16-inch, 2021) Technician
AppleOct, 2021- Sep, 2024 -
MacBook Pro with Four Thunderbolt 3 Ports Qualification
AppleOct, 2021- Sep, 2024 -
Apple Certified iPhone 13 Pro Max Technician
AppleSep, 2021- Sep, 2024 -
Apple Certified iPhone 13 Pro Technician
AppleSep, 2021- Sep, 2024 -
Apple Certified iPhone 13 Technician
AppleSep, 2021- Sep, 2024 -
Apple Certified iPhone 13 mini Technician
AppleSep, 2021- Sep, 2024 -
Apple Certified Mac mini (2020 models and older) Technician
AppleJan, 2021- Sep, 2024 -
Apple Certified MacBook Air (M1, 2020) Technician
AppleJan, 2021- Sep, 2024 -
Apple Certified MacBook Pro (13-inch, M1, 2020) Technician
AppleJan, 2021- Sep, 2024 -
Apple Certified iMac (Retina 5K, 27-inch, 2020) Technician
AppleJan, 2021- Sep, 2024 -
Mac mini (2018) Product Qualification
AppleJan, 2021- Sep, 2024 -
Apple Certified iPhone 12 Pro Max Technician
AppleDec, 2020- Sep, 2024 -
Apple Certified iPhone 12 mini Technician
AppleDec, 2020- Sep, 2024 -
Apple Certified iPhone 12 Pro Technician
AppleOct, 2020- Sep, 2024 -
Apple Certified iPhone 12 Technician
AppleOct, 2020- Sep, 2024 -
MacBook Air (Retina, 13-inch, 2018) Product Qualification
AppleAug, 2020- Sep, 2024 -
Apple Certified MacBook Pro (13-inch, 2020) Technician
AppleJun, 2020- Sep, 2024 -
Apple Certified MacBook Pro 13-inch Models Technician
AppleJun, 2020- Sep, 2024 -
Enterprise iOS Service for 2020
AppleJun, 2020- Sep, 2024 -
Apple Certified MacBook Air (2020) Technician
AppleMar, 2020- Sep, 2024 -
MacBook Air (Retina, 13-inch, 2019) Product Qualification
AppleMar, 2020- Sep, 2024 -
Apple Certified MacBook Models Technician
AppleJan, 2020- Sep, 2024 -
Apple Certified iOS Technician 2019
AppleJun, 2019- Sep, 2024 -
Apple Service Fundamentals 2019 Exam Completion
AppleJun, 2019- Sep, 2024 -
Enterprise iOS Service for 2019
AppleJun, 2019- Sep, 2024 -
Certificate of Training Transportation of Lithium Batteries
AppleFeb, 2022- Sep, 2024
Experience
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SPVi Public Company Limited
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Thailand
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Computer Hardware Manufacturing
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1 - 100 Employee
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Area Supervisor
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Aug 2022 - Present
- Managed the work processes of multiple store locations, ensuring adherence to the standards set by SPVi and Apple in every storefront.- Oversaw and maintained the orderliness of the shops within the assigned area of responsibility, managing the transition from 5 branches to 7 branches.- Took responsibility for sales prediction, cost control, and human resource management planning, successfully resolving various store-related issues.- Provided valuable advice and conducted performance evaluations for employees, contributing to their professional growth and enhancing overall company performance.- Demonstrated strong leadership skills, effectively motivating and training team members to develop their professional skills, resulting in improved team performance.- Performed additional duties and tasks as specified by the company, ensuring the smooth operation of store activities.- Displayed flexibility by being prepared for multi-area travel or district relocation as required by the position.- Collaborated with various departments, including HR, Admin, Finance, Accounting, Marketing, and IT, to ensure efficient coordination and alignment of business operations. Show less
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Technical Support Representative
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Jun 2018 - Aug 2022
I'm only one the first person customers meet when they enter the store, and also the person who guides them — advising, troubleshooting, technical supporting, and even setting up their new products. I perform other roles within the store too, as well as assisting team members.- More than 4 years of professional technical troubleshooting expertise or proven technical ability.- Greeting, advising, troubleshooting, and technical supporting many of Apple's popular products, from iPhone to iPad to MacBook to desktop Mac.- Strong interest in technology, particularly Apple products, and agility in learning new products and features to solve problems for customers.- Effective time management including the ability to multi-task, organize and prioritize.- Issue a repair receipt.- Make a claim for Apple accessories.- Fix software issues such as Restore iOS or Reinstall macOS of Apple products.- Follow up on repair work and notify customers of repair status.- Manage and plan service for walk customers and make appointments.- Open invoices for sales of goods, repair service, spare parts, and summary.- Coordinate with customers, companies, organizations, and schools, and prepare quotations, and invoices.- Coordinate with customers who submit claims through parcel delivery.- Provide basic troubleshooting services via LINE Official.- Make media or publicity signs, and update news and promotions within the store.- Maintaining the orderliness of the equipment in use at a store. Show less
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Call Center Representative
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Sep 2016 - Nov 2016
AIS Fibre Contact Center (TH - Technical Skill) - Providing customers with information, presenting products, promotions, packages, and services of AIS Fiber - Provide troubleshooting and technical assistance to Broadband Network customers. - Building a good relationship with customers to make sure in using the product and services of the company AIS Fibre Contact Center (TH - Technical Skill) - Providing customers with information, presenting products, promotions, packages, and services of AIS Fiber - Provide troubleshooting and technical assistance to Broadband Network customers. - Building a good relationship with customers to make sure in using the product and services of the company
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Sales Staff
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Feb 2016 - Jul 2016
- Advising, selling, and even setting up their new products. - Opening invoices for sales of goods and services, Drive sales to meet targets. - Perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members. - Advising, selling, and even setting up their new products. - Opening invoices for sales of goods and services, Drive sales to meet targets. - Perform other roles within the store too, whether it’s maintaining visual merchandising or assisting team members.
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Sale and Cashier
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Apr 2013 - May 2013
I'm an employee of the Concession Department or known to everyone as the popcorn and beverage outlet of the famous cinema Major Cineplex. My main duty is to serve food and beverages to customers, And I also make various flavors of popcorn as well as keeping the store clean. I'm an employee of the Concession Department or known to everyone as the popcorn and beverage outlet of the famous cinema Major Cineplex. My main duty is to serve food and beverages to customers, And I also make various flavors of popcorn as well as keeping the store clean.
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Education
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2012 - 2015
Suan Sunandha Rajabhat University
Bachelor of Science - BS, Information Technology -
2008 - 2012
Chum Saeng Chanutid School
Certificate of Secondary Education, Science and Mathematics
Community
