Experience

Fidelity ADT

• South Africa
• Security and Investigations
• 700 & Above Employee

• Duty Manager

  • Nov 2022 - Present

  Steenberg, cape town



Imvula Quality Protection

• South Africa
• Security and Investigations
• 300 - 400 Employee

• Security Contract Manager

  • Jul 2021 - Oct 2022

  Cape Town, Western Cape, South Africa Managed a security staff complement of 110. Responsible for any admin duties required daily. Conduct special investigations and incident management. Drafting of incident and risk assessment reports. Supervising access control at City of Capetown - Civic Centre. Chaired disciplinary proceedings and conduct training and development of security staff. Responsible for daily site coverage and rostering of staff. Submit weekly and monthly reports to client. Coordinate special events. Liaise with… Show more Managed a security staff complement of 110. Responsible for any admin duties required daily. Conduct special investigations and incident management. Drafting of incident and risk assessment reports. Supervising access control at City of Capetown - Civic Centre. Chaired disciplinary proceedings and conduct training and development of security staff. Responsible for daily site coverage and rostering of staff. Submit weekly and monthly reports to client. Coordinate special events. Liaise with law enforcement and other public safety officials. Show less



Capitec

• South Africa
• Banking
• 700 & Above Employee

• IT Support Specialist

  • Aug 2011 - Dec 2020

  Cape Town, Western Cape, South Africa Vendor management People management Project management SLA/OLA management IT helpdesk support level 1 & 2 Training and Development of staff Trend analyses and reports writing Incident management Drafting of process, procedures & training documents Capitec Bank branch setups



Telkom

• South Africa
• Telecommunications
• 700 & Above Employee

• ADSL Technician

  • Oct 2008 - Jul 2011

  Capetown Assist clients with email, internet, printing, adsl router configuration, data and billing issues. Investigate and provide feedback with regards to escalations from irate clients. Incident management and first line support



Armageddon Security Guarding Company

• Site Security Manager

  • May 2006 - Aug 2008

  Unit 6 M5 Freeway Pk, Upper Camp Rd, Maitland, Western Cape, 7405, South Africa Managing staff compliment of 12, staff scheduling and posting staff where needed. Risk assessments, lost prevention, report writing & vendor management. Investigate & respond to escalations from clients. Training and development of staff. Operating of fire detection, access control, patrol & cctv camera systems.



G4S

• United Kingdom
• Security and Investigations
• 700 & Above Employee

• Senior Patrolman

  • Jan 2001 - Jun 2006

  Century Gate Cnr of Bosmansdam Rd & Montague Dr, Century City, Cape Town, 7441 Risk assessments & lost prevention, Reporting writing, staff scheduling & arm response. Monitoring of fire detection, access control, patrolling & cctv camera systems.