Whitney (Youzva) Michel

Director, HRIS & People Analytics at Fay Financial
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Contact Information
us****@****om
(386) 825-5501
Location
Dallas, Texas, United States, US

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Tyler Butler

Whitney operates with an authentic mindset. She navigates through challenges and creates winning outcomes where others might fail. He ability to partner effectively and to deliver innovative and inspiring campaigns is second to none. Most importantly, Whitney is kind and patient. She takes time to aid those in need, while still maintaining her own high-level expectations.

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Experience

    • Financial Services
    • 1 - 100 Employee
    • Director, HRIS & People Analytics
      • Apr 2022 - Present

      The HRIS & People Analytics leads the design and implementation of people programs, developed by data and analysis, to inform and support workforce strategies that enable successful business outcomes. The role directs the operations of HRIS systems and services for the organization to include optimizing utilization of the platform, its capabilities and resulting user experience. This includes responsibility for data integrity, data management, system workflows and configuration requirements. Works with Total Rewards and HR Business Partner team to implement and enhance HR programs and integrate across HR systems. Show less

    • United States
    • Financial Services
    • 700 & Above Employee
    • Principal HR Reporting & Analysis
      • Jun 2021 - Apr 2022

      Built enterprise wide Tableau dashboard to provide executive insight into hiring and turnover trends. Built enterprise wide Tableau dashboard to provide executive insight into hiring and turnover trends.

    • United States
    • Telecommunications
    • 200 - 300 Employee
    • Human Resources Generalist
      • Aug 2018 - Jun 2021

      Provides support to the Director of Human Resources on a variety of programs, policies, and practices that enhance the associate experience and expand the HR organization’s capabilities. Assists driving the organization's associate engagement strategy and execution, identifies data to guide insightful decision-making, and collaborates with HR team to provide proactive solutions. • Provides initial counseling and/or coaching to employees and management regarding application of company policies, programs and benefits.• Lead HR policy review project on an annual basis, communicate updates to associate population• Draft all internal HR communications for the HR team• Responsible for engagement activities leading to a high-performance culture• Plan and deliver modules of Securus Certified Leader (SCL) program, while serving as back up to manager in this area• Cornerstone (LMS) administration• Conduct New Hire Orientation for corporate and remote new hires• Cultivate positive experiences at every step of the associate journey, building thoughtful practices that engage and retain incredible associates• Collaborate and partner with the HR Team to understand goals and initiatives and incorporate them in the different engagement/culture initiatives to create synergy in carrying out HR Organizational Strategies• Conduct new hire, exit, and stay interviews/surveys and relay trends to Executives• Recognition (EarnIt!) and tenure award process owner• Plan and execute associate engagement events (e.g. celebrations, Executive Council lunches, etc.)• Assist with strategic HR related associate communication • Gather data from multiple sources to perform moderate to complex analyses, generating reports supportive of organizational deliverables, metrics and services. Prepares materials associated with sensitive HR processes, such as analysis of reports, retention, and divisional metrics Show less

    • Supervisor, HR Operations
      • Sep 2017 - Aug 2018

      Provides leadership to our Associate Experience on a variety of human resources programs, policies, and practices that enhance the associate experience and expand the HR organization’s capabilities. Responsible for driving the organizations people-related strategy and execution, identifies data to guide insightful decision-making and collaborates with HR team to provide proactive solutions. • Supervises the activities of the HR Operations team members.• Responsible for activities leading to a high-performance culture.• Cultivate positive experiences at every step of the associate journey, building thoughtful practices that engage and retain incredible associates.• Assist in the design policies and execution of new HR initiatives and cultural development to serve the diverse workforce, and leverage necessary resources, tools, and techniques to achieve goals• Leads HR process improvement and implementation initiatives, representing the voice of the associate.• Works with the Talent Acquisition team on onboarding new hires.• Collaborate and partner with the HR Team to understand goals and initiatives and incorporate them in the different culture initiatives to create synergy in carrying out HR Organizational Strategies.• Manages processes connected with the onboarding of new employees.• Conducts exit interviews with all voluntary terminations. • Serves as liaison with Payroll for pay related matters.• Plan and conduct components of the New Hire Orientation• Gather data from multiple sources to perform moderate to complex analyses, generating reports supportive of organizational deliverables, metrics and services. Prepares materials associated with sensitive HR processes, such as analysis of reports, retention, and divisional metrics.• Proposes new personnel policies and procedures and updates to existing policies and procedures. Show less

    • HRIS Analyst
      • Apr 2016 - Sep 2017

      Responsible for coordinating all associate change activity with Human Resources and various other inter-departmental resources to ensure efficiency in staffing processes, practices and procedures. Responsible for system administration, consultation, and development of HRIS functions. Responsible for the integrity of all HRIS data.•Analyzes systems and processes for ongoing improvements and efficiencies. Identifies ideas to improve work and processes and strengthen user experience.•Manages the integration of new acquired subsidiary employees into HRIS systems, performed orientation, and trained newly acquired managers in HR processes. •Conducts exit interviews with departing employees and reports trends to director and executive teams. •Gather data from multiple sources to perform moderate to complex analyses, generating reports supportive of organizational deliverables, metrics and services. Prepares materials associated with sensitive HR processes, such as analysis of reports, retention, and divisional metrics.•May perform activities in a variety of cross-functional areas and interact directly with internal, corporate and external customers with respect to planning, problem resolution, process improvement, and reporting.•Writes and run queries in support of overall HR processes or functional projects.•Created a streamlined process for completing Personnel Change Notices for 1200+ employees and 100+ contractors. Streamlined Personnel Change Notice process to handle increase in headcount and quantity of PCNs generated. Handled increase of 500+ additional PCNs per year since 2014 without adding additional support staff. •Manage I-9 and E-Verify process for all new hire associates. Successfully passed with 100% accuracy internal audits for last two years saving the company over $150,000 in potential fines from 2014. Moved hardcopy files to softcopy files for auditing ease. Show less

    • United States
    • Telecommunications
    • 200 - 300 Employee
    • Human Resources Coordinator
      • Oct 2014 - Mar 2015

      Responsible for supporting the HR team at the corporate location. Maintained the beginning of the onboarding process and data input for the company. Greeted guests and vendors at reception and connected them with the appropriate employee. • Managed all new hire paperwork and file management for 1000+ employees. Created process for converting contractors to full-time employees. • Rebranded employment documents to bring them in line with new company branding standards. • Audited employee files for completeness and verified that new hire information was communicated to the payroll department. Show less

  • KCM
    • KCM
    • Administrative Assistant
      • Oct 2013 - Aug 2014

      Supported staff in the Partner Services Center by building reports on employee statistics, coordinating in-house events, and processing incoming mail. Relayed needs of employees to executive staff. Coordinated ad-hoc projects as needed. Supported staff in the Partner Services Center by building reports on employee statistics, coordinating in-house events, and processing incoming mail. Relayed needs of employees to executive staff. Coordinated ad-hoc projects as needed.

    • United States
    • Non-profit Organizations
    • 1 - 100 Employee
    • Intercountry Caseworker and Eastern Europe Program Coordinator
      • Aug 2010 - Apr 2013

      Guided adoptive parents through the adoption process from dossier submission to placement, including foreign document preparation. Managed in-country team members. Relayed to Development staff progress and needs of the humanitarian aid projects developed within each program. • Managed client pipeline from beginning to end with average caseload of 50 families and in-country team of 5 employees. • Managed and created foreign dossier documents for use in international courts along with handling the US document authentication process. • Worked with the development team to drive external funding sources for the international program. • Coordinated and lead monthly training sessions for clients. • Conducted meetings with clients to relay updates/setbacks in the process and managed client expectations. Show less

Education

  • Texas Woman's University
    Bachelor’s Degree, Social Work
    2006 - 2008
  • Richland College
    2004 - 2006

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