Senior Project Manager

• Dec 2020 - Present

Promoted to Senior Project Manager. Additional responsibilities include line management and training of new Project Managers joining the department. Providing a clear and concise introduction to the department and role. Maintaining a good working relationship with my team and being available for support and guidance at all times.Project Manager on the NEC3 project team responsible for the creation and maintenance of multiple ecological mitigation sites including ancient woodland translocation, for the High Speed 2 (HS2) rail line between London and Birmingham. Combined project values of over £17m.• Employee Ownership Trust Director (Trustee) from Aug 2020.• Completed the Site Manager Safety Training Scheme (SMSTS) in March 2021.• Completed the Leadership Development Programme 2020/21 and the Management Academy 2021/22.• Chairperson of the company-wide Health & Wellbeing Committee and a Mental Health First Aider.

Project Manager

• Dec 2017 - Nov 2020

Managing numerous ecology related projects ranging from vegetation clearance to large scale landscape and habitat mitigation site creation. Projects located across the UK and varying in value up to £10m. Lead project manager on HS2 ecological mitigation site maintenance projects for Tier 1 contractors. Ensuring that all RAMS and health & safety files to be used by site teams comply with current legislation. Writing reports for internal and external stakeholders and clients. Creating lasting relationships with new clients and revitalising old relationships to maintain client retention.• Winner of the TOP ‘Thomson Outstanding Performance’ Award.• ‘Sustainability in the Workplace’ article published on the Open Access Government website.• Construction News Awards 2019 finalist for the project delivered for HS2.• Active member of the business wide Sustainability Committee and Health & Wellbeing Committee.

Project Manager

• Sep 2016 - Nov 2017

Managing a large number of poly-tunnel and fabric structure projects for a family run business in Hampshire. Project values ranging up to £500k. Maintaining good communication and accurate scheduling across 2 manufacturing sites. Prioritising workloads for manufacture departments, ensuring timely delivery and complete installation logistics. Managing ad-hoc requests and customer liaison. Writing RAMS and working with client sites to ensure all health and safety rules and procedures were understood and adhered to. • Total management of installation services and suppliers. • Introduction of new IT network and new telecom provider. • Improvements to facilities at both sites including the setup of a business wide recycling scheme. • Creating health and safety procedures and processes in order to ready the business group to become CHAS registered and ISO 9001 and 14001 accredited.

Senior Project Coordinator - Information & Knowledge Management

• Nov 2015 - Mar 2016

Responsible for the management and successful delivery of small projects, ensuring delivery of schedule, scope, risk management and quality in accordance with targets and company policies. Being involved in the creation of reporting packs and documentation such as user guides and communication plans to enhance the release work packages ensuring all work is appropriately planned and prioritised. Being compliant with all project management tools and techniques, e.g. Life cycle management, risk register and change control. Analysing trend data with views to improving office working processes and procedures. Completing all customer and business reporting requirements in a timely manner in accordance with the agreed timetable including current and future resource demands. Chairing daily update and progress meetings internally. Maintaining positive working relationships with all internal and external customers and stakeholders based on good partnering principles. Coordinating with others to pro-actively resolve cross functional issues including the scheduling and resourcing and take appropriate action to ensure deadlines are achieved.

Lead Spares & Repairs Coordinator - International Support

• Nov 2012 - Oct 2015

Responsible for managing the customer facing day to day activities in the provision of Spares and Repairs across the world. The role involves receiving, checking, processing and managing customer requests and expectations in accordance with BAE business processes and to agreed customer performance targets or requirements.Proactively manage Orderbook reviews and meetings with International Customers on a weekly or monthly basis as agreed. Update and issue monthly and weekly financial or performance reports.Through Orderbook management, establish risk and mitigate effects on a daily basis by identifying and communicating risks and actions to relevant parties in order to meet customer Key Performance Measures. Troubleshooting and resolving Internal/External stakeholder queries ensuring effective resolution. Mentor, develop & support the Spares and Repairs Co-ordinators' in their role and manage and prioritise their work load. Active Responsible Person for ITAR processes and procedures.(Additional responsibilities: Building Officer, First Aider & Fire Warden)

Senior Technical Administrator

• Mar 2012 - Nov 2012

Progressing from my role as a Technical Clerk, the new additional tasks included being responsible for manning the MRDC (Master Records Data Centre) Help Desk and co-ordinating the MRDC support administration tasks, including production and dispatch of SSDD outputs, Documentation control and DMS (Document Management System) activities. I was required to improve Support Team awareness, quality and productivity through identifying and where necessary, delivering training requirements for weak areas.

Technical Clerk

• Jan 2011 - Mar 2012

Office administration for a team of Configuration Engineers and superiors. High levels of database entry and verification. Creating and updating documentation. Knowledge of technical drawings and documentation in relation to BAE Systems and the MOD. Training of junior staff. Dealing with customer queries and requests. Producing reports for customers i.e. cyclic and ad-hoc reports.Received the STARS award for work above and beyond the call of duty.

Project Coordinator

• Sep 2008 - Jul 2010

Supporting the Project Managers on a number of high profile computer game titles whilst also managing many republished and several frontline titles, from inception to delivery. Responsible for the setup of journalists through legally binding documents and the distribution of discs for event management and early software code reviews. Key Achievements: Successful setup, scheduling and management of Madden NFL 2011 across all computer game formats. Delivering a precise and timely schedule of project management allowing all teams involved to ensure that all aspects of the project were completed without problem. An integral part of the team responsible for data migration at the introduction of a new software system which increased efficiency by 10-15% whilst allowing users to maintain a high level of work turnover. Conceiving and effectively merging a new work tool that offered users an easier method for finding user information. This system also allowed reports to be accessed and delivered in a far more detailed and proficient manner.

Data Management Assistant

• Aug 2006 - Aug 2008

Maintaining and updating several facilities management database systems necessary in the daily function of the call centre. Producing and delivering many reports on a highly regular basis alongside a quarterly update of the contingency plan. Attending site visits necessary for information collection and correlation. Liaising with sites across the UK to ensure all service lines were deployed correctly and effectively. Key Achievements:Ownership and delivery of the new Whitbread account. Regularly attending site and keeping constant communication with the Facilities Managers which ensured an extremely detailed and precise launch and continuing management of the account worth £3.5m.Introducing a new format for the contingency plan produced on a quarterly basis. Moving from a huge printable version to a more dynamic and efficient spreadsheet system allowing users speed and ease in finding information required for the manual distribution of work orders.

Customer Services Representative

• Oct 2005 - Aug 2006

Home Claims Handler

• Jun 2004 - Sep 2005