Experience

Padini Corporation Sdn Bhd

• Business Analyst and Support

  • Oct 2017 - Present



Infineon Technologies

• SAP PI Operation Support

  • Jan 2013 - Jun 2017

  2nd level SAP PI application support.Job scope:- Handle incident ticket reported by user. Perform root cause analysis. Provide workaround solution to users in some cases.- Perform system health check and application monitoring. Response to alert and report to application owner accordingly.- Handle change request ticket. Perform changes based on user requirements. Perform test and UAT before go live.- Communicate with application owner for activities which impact to PI… 2nd level SAP PI application support.Job scope:- Handle incident ticket reported by user. Perform root cause analysis. Provide workaround solution to users in some cases.- Perform system health check and application monitoring. Response to alert and report to application owner accordingly.- Handle change request ticket. Perform changes based on user requirements. Perform test and UAT before go live.- Communicate with application owner for activities which impact to PI system.- Experience in application migration between SAP PI systems, from PI 7.1 to PI 7.4.- Familiar with system monitoring in PI 7.4- Prepare Quality Management Month Report to high management. Show more Show less



Xeersoft Sdn Bhd

• Trainee

  • Mar 2011 - May 2011

  - Quality assurance for accounting system, inventory system, payroll system and POS system.- Detect and report bug to developers for fix.