Experience

PS Trucking Inc.

• United States
• Transportation/Trucking/Railroad
• 1 - 100 Employee

• Director, Brokerage Sales

  • Nov 2023 - Present

  Portland, Oregon Metropolitan Area



Airspace

• United States
• Transportation, Logistics, Supply Chain and Storage
• 200 - 300 Employee

• Senior Account Executive, High-Tech & Semiconductor

  • Nov 2022 - Nov 2023

  Denver Metropolitan Area At Airspace, we know that failure is not an option. We focus on time-critical shipments because they matter. By building an industry-first automated platform, we provide you with complete visibility from the moment your order is placed to the moment it is delivered. Our platform was created to eliminate the transparency issues and challenges that are so prevalent in the logistics industry today to create the most trusted delivery network the world has ever seen. Responsibilities… Show more At Airspace, we know that failure is not an option. We focus on time-critical shipments because they matter. By building an industry-first automated platform, we provide you with complete visibility from the moment your order is placed to the moment it is delivered. Our platform was created to eliminate the transparency issues and challenges that are so prevalent in the logistics industry today to create the most trusted delivery network the world has ever seen. Responsibilities include: • Own sales process from lead to the closure of accounts in your vertical. • Develop and execute comprehensive key account plans for accounts with strategic and commercial significance, including mapping the decision-making process, identifying advocates and threats, and expanding influence to support widespread adoption of Airspace services. • Confirm and communicate the differentiated value of Airspace services to the customer at both the operational and business level, including return-on-investment estimates, ability to deliver business value through reference and use case selling, and proof of concept engagements. • Identify the customer approvers, decision-makers, and influencers, and develop strategies for each to mitigate risk and increase deal confidence, helping your sponsor build consensus within the organization to support a purchase decision. • Manage the contract negotiation and closing process including negotiations, terms and conditions, and procurement activities. • Develop a pipeline of qualified opportunities to meet and exceed your quota targets. • Consistently communicate with the extended team about account and opportunity development aspects. • Maintain customer relationships after closing and work to expand into new markets and modes. • Work closely with CS partners and operations to ensure the customer is fully supported. Show less



Convoy Inc

• United States
• Transportation, Logistics, Supply Chain and Storage
• 500 - 600 Employee

• Account Executive II, Enterprise Sales

  • Nov 2021 - Nov 2022

  Atlanta Metropolitan Area As an Account Executive at Convoy, I work on our Shippers Team and I am responsible for connecting Shippers across the nation with our industry leading Digital Freight Network. In an effort to deliver endless capacity and zero waste I am excited to be an agent of change as we make the world a better place. Accomplishments: • Executed creative business development strategies – was a trusted advisor to Director and VP-level stakeholders – generated $8.1M in revenue in 2022 YTD (+71%… Show more As an Account Executive at Convoy, I work on our Shippers Team and I am responsible for connecting Shippers across the nation with our industry leading Digital Freight Network. In an effort to deliver endless capacity and zero waste I am excited to be an agent of change as we make the world a better place. Accomplishments: • Executed creative business development strategies – was a trusted advisor to Director and VP-level stakeholders – generated $8.1M in revenue in 2022 YTD (+71% YoY). • Achieved quarterly and annual quota goals – effectively educated clients on the Convoy value proposition – surpassed quota at a 112% shipments-to-plan and 105% program margin-to-plan. • Led pricing strategy efforts through RFP-events – worked cross-functionally with Deal Strategy, Legal, and Pricing teams – accumulated in 6,075 shipments in 2022 (+91% YoY). Responsibilities include: • Source, engage, qualify and educate prospective partners on the Convoy value proposition. Experience leveraging LinkedIn Sales Navigator, Outreach, and ZoomInfo. • Own end-to-end sales cycle building strategic partnerships with Director and VP-level stakeholders within our partner's organization. • Achieve quarterly and annual revenue, partnership and pipeline development initiatives; including net new partnerships won, shipment volume(s), profit and contribution margin. • Manage deal flow from initial partner contact to contract signing, via Salesforce. Collaborate cross-functionally on deal management with internal and external partners across launch, management and growth. • Execute and build upon a collaborative new business development process with other key stakeholders, including the Convoy executive team, operations and account management. • Ability to adapt and flex within a fluid business environment; growing rapidly and dynamic in nature. Show less



Ryder System, Inc.

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Manager Customer Enablement, Dedicated Transportation Solutions

  • Mar 2021 - Dec 2021

  Atlanta Metropolitan Area As a Manager of Customer Enablement, I am responsible for supporting the launch of our technology platforms to our customers. Specifically, working with our customers to make sure users are appropriately trained, utilizing the platform as intended, and ultimately satisfied with their experience. Accomplishments: • Created a Dashboard Health Score report – developed key performance metrics to measure utilization – led to a 10% increase in account engagement after initial… Show more As a Manager of Customer Enablement, I am responsible for supporting the launch of our technology platforms to our customers. Specifically, working with our customers to make sure users are appropriately trained, utilizing the platform as intended, and ultimately satisfied with their experience. Accomplishments: • Created a Dashboard Health Score report – developed key performance metrics to measure utilization – led to a 10% increase in account engagement after initial 60-days. • Developed training materials and strategy – led training for new users and was a key stakeholder in the optimization of our customer journey roadmap and the implementation process. • Reported weekly to senior leadership on user engagement metrics – conducted data analysis to strategize methods of improving the overall experience and usage of the platform. Responsibilities include: • Worked closely with the Customer to understand their operation processes and identify personas within the firm that will benefit from the use of the platform. • Developed training strategy and is responsible for training of all users within the platform including initial onboarding, as well as continuous training. • Developed training materials and is responsible for the managing the ongoing improvement of those documents. • Reported out to leadership on the engagement of users and utilizes the data to strategize methods of improving overall experience and usage of the platform. • Worked cross-functionally with the Product team as a liaison with the Customer to help understand and fill gaps in the platform. • Created a Dashboard Health Score report to measure account health based on various KPI’s producing a grade for each active customer. We saw a 10% increase in account engagement after initial 60-days. Show less



IntelliTrans

• United States
• Software Development
• 100 - 200 Employee

• Customer Success Manager

  • Aug 2018 - Mar 2021

  Atlanta, Georgia IntelliTrans has provided unified and proactive solutions to manage complex supply chain needs for over 25 years. Our cloud-based Control Tower empowers organizations to be nimble and efficient by providing global supply chain transparency. IntelliTrans prides itself on providing complete, timely, and accurate data that allows customers to automate business processes, improve customer service, and reduce operational costs. From real-time alerts to interactive data visualizations, IntelliTrans… Show more IntelliTrans has provided unified and proactive solutions to manage complex supply chain needs for over 25 years. Our cloud-based Control Tower empowers organizations to be nimble and efficient by providing global supply chain transparency. IntelliTrans prides itself on providing complete, timely, and accurate data that allows customers to automate business processes, improve customer service, and reduce operational costs. From real-time alerts to interactive data visualizations, IntelliTrans gives organizations the tools to ask deeper questions and deliver more impactful results. Accomplishments: • Managed 30 customers with annual revenue of $7.2M. Drove 19% annual revenue growth YoY in 2020. Led upsell efforts which brought in $153K in 2020. 100% customer retention rate. Conducted regular quarterly business reviews with customer base. • Managed the execution of contract renewals, locking in revenue for IntelliTrans and along with integrated saving opportunities for the customer. • Prepared and executed statement of works (SOW's). • Successfully executed company-wide initiative to increase EBITDA by working with key accounts to negotiate quarterly upfront billing into their payment terms. • Key team member and presenter for our leadership-appointment Engagement Team, which is responsible for driving positive organizational change by bringing ideas to better communication, employee development, and recognition. Show less



C.H. Robinson

• United States
• Transportation, Logistics, Supply Chain and Storage
• 700 & Above Employee

• Customer Account Manager

  • Sep 2016 - Aug 2018

  Greater Atlanta Area As an account manager I work to build strong, long-term relationships with our customers. I manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency and adding value through the account’s supply chain.

• Transportation Sales Representative

  • Jan 2013 - Sep 2016

  Greater Atlanta Area In this fast-paced environment, I am responsible for managing and growing carrier relationships, as well as, negotiating rates based off the current market in order to ship our customers freight anywhere across the nation.