William Ringenberg
Web/IT Admin at Rocky Mountain Oils- Claim this Profile
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Bio
Robert Day
During my time at Louisville Geek, William consistently displayed an immense technical aptitude, a peerless work ethic, and a genuinely kind heart. William was a Remote Support Engineer on my team for the Enterprise Service Desk. He immediately established his place as an essential member due to his ability to rapidly learn new skills and apply them without fail. He was consistently hitting new records for closing tickets and for positive responses back from clients. He demonstrated a high degree of organization and a commitment to quality. But nothing left a more lasting impression than the joy he brought to others with his empathy and understanding. He would aid his team, and would readily pass along skills he had learned, whether directly or in the form of concise and clear documentation. William will make himself invaluable at whatever he is doing and wherever life takes him because of these qualities.
Robert Day
During my time at Louisville Geek, William consistently displayed an immense technical aptitude, a peerless work ethic, and a genuinely kind heart. William was a Remote Support Engineer on my team for the Enterprise Service Desk. He immediately established his place as an essential member due to his ability to rapidly learn new skills and apply them without fail. He was consistently hitting new records for closing tickets and for positive responses back from clients. He demonstrated a high degree of organization and a commitment to quality. But nothing left a more lasting impression than the joy he brought to others with his empathy and understanding. He would aid his team, and would readily pass along skills he had learned, whether directly or in the form of concise and clear documentation. William will make himself invaluable at whatever he is doing and wherever life takes him because of these qualities.
Robert Day
During my time at Louisville Geek, William consistently displayed an immense technical aptitude, a peerless work ethic, and a genuinely kind heart. William was a Remote Support Engineer on my team for the Enterprise Service Desk. He immediately established his place as an essential member due to his ability to rapidly learn new skills and apply them without fail. He was consistently hitting new records for closing tickets and for positive responses back from clients. He demonstrated a high degree of organization and a commitment to quality. But nothing left a more lasting impression than the joy he brought to others with his empathy and understanding. He would aid his team, and would readily pass along skills he had learned, whether directly or in the form of concise and clear documentation. William will make himself invaluable at whatever he is doing and wherever life takes him because of these qualities.
Robert Day
During my time at Louisville Geek, William consistently displayed an immense technical aptitude, a peerless work ethic, and a genuinely kind heart. William was a Remote Support Engineer on my team for the Enterprise Service Desk. He immediately established his place as an essential member due to his ability to rapidly learn new skills and apply them without fail. He was consistently hitting new records for closing tickets and for positive responses back from clients. He demonstrated a high degree of organization and a commitment to quality. But nothing left a more lasting impression than the joy he brought to others with his empathy and understanding. He would aid his team, and would readily pass along skills he had learned, whether directly or in the form of concise and clear documentation. William will make himself invaluable at whatever he is doing and wherever life takes him because of these qualities.
Experience
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Rocky Mountain Oils
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United States
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Wellness and Fitness Services
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1 - 100 Employee
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Web/IT Admin
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Feb 2021 - Present
IT Admin - At Rocky Mountain Oils, my job is to: - Install and maintain computer systems and networks aiming for the highest functionality. - Train users of the systems to make appropriate and safe usage of the IT infrastructure. - Build and maintain updated and efficient computer systems and networks to optimize the role oftechnology on business sustainability.Web Admin - At Rocky Mountain Oils, my job is to: - Set up admin coupons and logic - Code landing pages - Successfully sets up sales and keeps orders flowing smoothly (often off hours) - Most things backend related to website.
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XpressMyArt
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United States
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Retail Groceries
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Owner
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Dec 2020 - Present
I am currently focusing on my freelance career in web development/design, among many other creative arts. Those include videography/photography, music (production, editing, etc), dance choreography, etc.If you know of anyone looking for these services, please feel free to message me on Facebook, head to my page (https://www.facebook.com/XPRESSMYART/), or email xpressmyart@gmail.com! I am currently focusing on my freelance career in web development/design, among many other creative arts. Those include videography/photography, music (production, editing, etc), dance choreography, etc.If you know of anyone looking for these services, please feel free to message me on Facebook, head to my page (https://www.facebook.com/XPRESSMYART/), or email xpressmyart@gmail.com!
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Louisville Dance Alliance
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United States
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Performing Arts
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Hip-Hop Dance Instructor
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Aug 2015 - Jun 2021
· Coordinate/organize class formation for multiple, different-level classes· Teach beginner-advanced choreography for ages 4-Adult· Sufficiently manage time to ensure that each class doesn’t go over · Coordinate/organize class formation for multiple, different-level classes· Teach beginner-advanced choreography for ages 4-Adult· Sufficiently manage time to ensure that each class doesn’t go over
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Louisville Geek
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United States
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Information Technology & Services
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1 - 100 Employee
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Information Technology Support Engineer
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Sep 2019 - Dec 2020
Update, resolve and close service tickets by quickly responding to and resolving client- and remote management and monitoring system-reported technology issues.Schedule appointments for delivering remote technology support and performing follow up tasks and provide professional client updates.Provide installation, troubleshooting and support for basic networking issues, VPNs and Windows desktop operating systems, client software programs and applications.Create new user accounts, administer user rights and privileges and reset user passwords using Windows servers.Escalate service requests that require engineer-level support.Comply with all organization business policies, workflow processes and documentation practices.
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Speed Art Museum
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United States
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Museums, Historical Sites, and Zoos
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1 - 100 Employee
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IT Intern
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Jun 2019 - Aug 2019
As an intern for the Speed Museum, my duty is to learn the ins and outs of the Information Technology department within the work field. Responsibilities:· Assist coworkers with troubleshooting of computer related issues such as virus removal/password resets/email setup/software installs using ActiveDirectory and Office365· Develop an open-sourced ticketing system, OS Ticket, to be used by all Speed employees, and maintain accurate records of completed and pending jobs· Develop a network mapping software. LibreNMS, to help provide a display a visual of connected networks· Monitor and create new Virtual Machines through Hyper-V
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Target
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Mexico
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Appliances, Electrical, and Electronics Manufacturing
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1 - 100 Employee
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Sales Team Member
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May 2017 - Apr 2019
· Operate the cash register efficiently and responsibly, accounting for at least $1500 per shift, ensuring all customer transactions were correct, while also preventing profit loss· Provide positive and friendly customer service by assisting guests with online orders and returns· Oversee the registers, offering support as needed· Offer assistance to the supervisor by assisting guests with questions · Operate the cash register efficiently and responsibly, accounting for at least $1500 per shift, ensuring all customer transactions were correct, while also preventing profit loss· Provide positive and friendly customer service by assisting guests with online orders and returns· Oversee the registers, offering support as needed· Offer assistance to the supervisor by assisting guests with questions
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Security Officer
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Jun 2016 - Aug 2016
· Ensured the safety of artwork and museum visitors· Identified potential security issues and took proper measures to resolve them· Surveyed different rooms of artwork, aiding museum visitors when needed · Ensured the safety of artwork and museum visitors· Identified potential security issues and took proper measures to resolve them· Surveyed different rooms of artwork, aiding museum visitors when needed
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Guest Services
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Sep 2015 - Jun 2016
· Guaranteed customer service satisfaction by helping guests find their seats or the concessions· Oversaw the seating for events and offered positive and friendly support as needed· Solved any customer issues efficiently and responsibly · Guaranteed customer service satisfaction by helping guests find their seats or the concessions· Oversaw the seating for events and offered positive and friendly support as needed· Solved any customer issues efficiently and responsibly
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24 Hour Dental
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United Kingdom
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Medical Practices
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Sterilization Technician
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Jun 2015 - Aug 2015
· Washed dental instruments in a timely manner· Sterilized dental rooms when dentist is finished · Organized time carefully in cleaning rooms and insturments · Washed dental instruments in a timely manner· Sterilized dental rooms when dentist is finished · Organized time carefully in cleaning rooms and insturments
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Education
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2015 - 2019
Indiana University Bloomington
Bachelor of Science (B.S.), Informatics -
2011 - 2015
duPont Manual High School
High School Degree, College/University Preparatory and Advanced High School/Secondary Diploma Program
Community
