Worrawoot Khaeksa-Ard

E-Commerce Operation Supervisor at Jaspal Group
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Contact Information
us****@****om
(386) 825-5501
Location
Bangkok, Bangkok City, Thailand, TH

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Experience

    • Thailand
    • Retail Apparel and Fashion
    • 200 - 300 Employee
    • E-Commerce Operation Supervisor
      • Apr 2022 - Present

      -Operate online store (Magento, Shopify, Lazada and Shopee)) including upload products information, pricing, setting up monthly promotion, contents and campaign on platform. -Communicate and daily operate with warehouse team for inbound and outbound activity. -Coordinate internal team for providing assets: SKU's pictures and descriptions. -Update product launching plan to the team. -Ensure that key campaign product go-live on time. -Monitor campaign/performance on daily basis. -Monitors mechanics and utilize tools on online platforms. -Support the customer service team with inquiries on orders, returns, payments and refunds, and seek to further streamline the processes and tools. -Handle monthly performance report of sale and operation. (sale, stock, product and courier performance) Show less

    • Thailand
    • Technology, Information and Internet
    • 1 - 100 Employee
    • Key Account Executive
      • Mar 2021 - Jan 2022

      -Assist and execute the action plan developed by the Project Manager on E-commerce platforms. -Maintain relationship with business partners and executing on going business reviews with assigned customers for any improvement. -Create promotion plan and analyze trend identify new opportunity in order to increase sales revenue. -Coordinate with internal departments (warehouse, graphic designer, content team, customer service team, etc.) or 3rd party service partners to ensure deliverables in timely manner. -Coordinate with graphic design for all art works to generate brand impression and to create eye-catching content. -Prepare monthly/ quarterly/ yearly performance review analysis reports. Show less

    • Thailand
    • Technology, Information and Internet
    • 700 & Above Employee
    • Store Operations Excellence
      • Oct 2019 - Feb 2021

      - Driving brands’ performance on online marketplaces such as Lazada, Shopee and JD Central -Support day-to-day operation in supply chain management, promotion management and content creation or decorate shops on function basic and upload new products. -Coordinate with internal departments (warehouse, graphic designer, content team, customer service team, etc.) or 3rd party service partners to ensure deliverables in timely manner - Driving brands’ performance on online marketplaces such as Lazada, Shopee and JD Central -Support day-to-day operation in supply chain management, promotion management and content creation or decorate shops on function basic and upload new products. -Coordinate with internal departments (warehouse, graphic designer, content team, customer service team, etc.) or 3rd party service partners to ensure deliverables in timely manner

Education

  • มหาวิทยาลัยธรรมศาสตร์
    Political Science
    2015 - 2018

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