Experience

City of Subiaco
• Australia
• Government Administration
• 1 - 100 Employee
• Director Corporate Services

  • Mar 2023 - Present


Towong Shire Council

• Australia
• Government Administration
• 1 - 100 Employee

• Director Corporate and Organisational Development

  • Oct 2020 - Mar 2023

  I was responsible for the business excellence, risk, governance, human resources, finance, customer service, IT, communications and engagement functions of Towong Shire Council. I was responsible for the business excellence, risk, governance, human resources, finance, customer service, IT, communications and engagement functions of Towong Shire Council.



Alpine Shire Council

• Australia
• Government Administration
• 1 - 100 Employee

• Manager Corporate

  • Nov 2017 - Oct 2020

  I led the delivery of corporate services for the Alpine Shire Council, including Customer Service, Finance, IT, Rates, Libraries, Risk and Governance. I led the delivery of corporate services for the Alpine Shire Council, including Customer Service, Finance, IT, Rates, Libraries, Risk and Governance.



Commonwealth Bank

• Australia
• Financial Services
• 700 & Above Employee

• Executive Manager Strategy, Portfolio and Communications, Group Operations

  • Feb 2015 - Oct 2017

  Led a team of eleven to facilitate the development and delivery of the strategic agenda for Group Operations, employing over 3,000 staff to process all consumer and commercial transactions. Led the development of communications and events to build engagement across our people and our stakeholders, to CEO and Board Level. Developed and embedded governance of the Group Operations project portfolio. A particular highlight included the development of a new five-year strategy, establishing the priorities to transform the division from the 'back-office' to the customer-focused strategic engine of the group. I deployed a strategic planning process, identified the capabilities needed to lead the digital future, and managed funding submissions to enable substantial investment in a time of constrained funding. I drove a supporting communications strategy encompassing events, roadshows and digital messaging, improving staff engagement to exceed best practise through a time of challenging transformational change. Show less

• Director Business Development, Global Markets

  • Jul 2012 - Apr 2014

  Developed initiatives to grow the Global Markets business across the SME and mid-market corporate segments. Also held responsibility for the FX New Business Development team, which provides a dedicated focus on introducing new corporate clients with FX requirements to our market leading capabilities. Specific deliverables included sales campaigns to increase mindshare of our offerings across relationship teams, and to drive an uplift in sales outcomes; deployment of business development initiatives such as leads tools, sales benchmarking, sales training and competitor intelligence; collaboration across relationship and product divisions to identify opportunities to drive mutual success; strategic communication to gain buy-in from senior management; and ongoing value lever analysis to identify key areas for attention to drive further growth. Show less

• Executive Manager Governance & Strategy, Regional & Agribusiness Banking

  • Nov 2009 - Jul 2012

  Led the Governance and Strategy function of the Regional & Agribusiness segment servicing the needs of 30,000 agricultural and regional commercial customers. Reported directly to the division executive and a member of the Leadership Team. Responsibilities including leading initiatives; developing and running business support functions; and representing the division in relation to strategy, analytics, product, risk and government affairs. Specific responsibilities included delivery of annual strategic plans and ad-hoc updates to Exco and Board levels; delivery and project management of strategic initiatives; preliminary assessment of M&A opportunities; representation of the CBA at Government forums in relation to regional issues, such as the Murray Darling Basin Plan; review of the Bank's Agri risk model and representation to APRA; development of catchment based performance analytics and credit risk reporting; and leadership of key product initiatives and campaigns. Developed engagement mechanisms with sales, risk and product stakeholders to ensure a balance between commercial outcomes and prudent risk management. Championed sales force productivity and worked with business partners to manage change through effective internal and external communications. Show less

• Strategy Manager, Business Products & Development

  • Apr 2008 - Jan 2010

  Managed early stage development of strategic initiatives across the SME, mid market and institutional divisions of the CBA. Provided strategic support to the leadership teams of each business unit.Led projects and coached team members, and provided strategic problem solving training to other CBA teams.Major project work included delivery of board level strategy for CBA's institutional business during the Global Financial Crisis; M&A due diligence; spotlight papers to support the development of new financing capabilities; and review of opportunities to develop loyalty across the business banking customer base. Show less

• Business Advisor, Group Advisory

  • Apr 2006 - Apr 2008

  Internal strategy consultant working on early stage projects to shape business improvement ideas. Contributed to the development of the team model, recruitment approach, training curriculum and team networking profile. Major project work included a new product development opportunity, involving cross-bank go-to-market formulation, extensive stakeholder management, and commercial negotiations with potential external alliance partners; business case development for the CBA's major technology overhaul with a budget in excess of $500m; development of business case frameworks for the HR division; development of growth strategies for institutional banking teams; and strategic review of the Bank's private equity business. Show less



Perpetual

• Environmental Services
• 1 - 100 Employee

• Contractor - Project Advance

  • Oct 2005 - Mar 2006

  Conducted strategic analysis and project management of Perpetual's retail client growth strategy. Worked with distribution teams and management to develop the client experience vision, and to develop a roadmap and business case for implementation. Project managed kick-off and design activities. Conducted strategic analysis and project management of Perpetual's retail client growth strategy. Worked with distribution teams and management to develop the client experience vision, and to develop a roadmap and business case for implementation. Project managed kick-off and design activities.



BNP Paribas

• Investment Banking
• 1 - 100 Employee

• Contractor - Product & Platform Strategy

  • Mar 2005 - Apr 2005

  Took ownership of the business' product platform business case, and put in place a methodology for undertaking activity based costing. Took ownership of the business' product platform business case, and put in place a methodology for undertaking activity based costing.



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Strategy Consultant, Financial Services

  • 2000 - 2004

  Conducted a range of early stage projects to assist client organisations to develop strategic initiatives. Grew experience across a wide range of leading Australian financial services organisations, including Westpac, NAB, MLC, BT Financial, IAG. Also led benefits case and benefits realisation activities for a major mult-year overhaul of the Australian Tax Office. Project work included post merger integration (MLC / NAB) and alliance development; business case development for projects with budgets in excess of $500m; client segmentation and client experience strategies; product enhancement, product rationalisation and market entry strategies; capability benchmarking and benefits realisation planning. Developed substantial experience liaising with senior executives to develop buy-in and sponsorship of key initiatives. Show less