Experience

Xceede Solutions Inc
• United States
• Business Consulting and Services
• 1 - 100 Employee
• Sr. Consultant

  • May 2023 - Present


Technovpious

• United States
• IT Services and IT Consulting
• 1 - 100 Employee

• IT Project Manager

  • Jan 2022 - Mar 2023

  - As the Project Manager I managed a team of developers while working directly with the Technology Manager of AdaCore to outline the project roadmap, and map the old data from their legacy quoting system into the new Salesforce CPQ platform - Provided quality assurance to ensure that the product families and discounts were applied accordingly to the respected products within the company’s custom Salesforce CPQ platform - Utilized Confluence to organize the development team’s relevant documents, as well as keeping a log of RAID items and sprint notes so that no work-related items fall through the cracks - Created 200+ user stories and prioritized them in the agile development team’s backlog, so that the development work would be slated in the proper sprint so that we could stay aligned with AdaCore’s roadmap Show less



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• Technology Consultant

  • Feb 2020 - Dec 2021

  - As the Product Owner, I was responsible for gathering requirements directly from leadership in the retail mortgage originations division of Truist- I ensured that each epic and feature outlined in PI planning was executed in the proper sprint, while continuously managing the backlog for the Agile development team- Utilized WSJF to determine the priority of items in the backlog, while also hosting story pointing sessions to collaborate with the development team to determine the unit of effort for each user story- Wrote 300+ user stories for my agile development team, which allowed the SunTrust’s and BB&T’s retail mortgage originations data to be migrated into the new Truist platform- Establishing a sustainable velocity within my Agile development team, so that I could plan the amount of work that the team was capable of for future sprints with Truist- Trained all new team members that were onboarded, by showing them where all of the team’s documents were held, showing them how JIRA works for our development team, and explaining the overall purpose of the development work- Mapping data fields from the legacy loan system into the new system, and customizing the fields as needed to ensure the workflow would be the same or better in the new system- Served as an underwriter for Regions bank, while successfully reviewing and submitting 1,000+ round 2 PPP loans; I was awarded by Accenture leadership as a “Top 5” performer on the PPP loan project with Regions bank- Underwrote business financial documents from applicants to determine their financial capacity, which allowed me to screen the businesses to determine if the were qualified to receive the requested loan amount Show less

• Senior Consulting Analyst

  • Jan 2019 - Jan 2020

  - As the Product Owner I was able to use SQL to pull data from the Splunk database, which allowed me the ability to review raw data and customize the data into reports and/or dashboards for Anthem- Gathered requirements directly from FTEs through a surveymonkey.com plug-in, so that I could assess their business problem and find a way to use Splunk’s capabilities to automate most of the daily business processes- Handled the quality assurance of 1000+ user stories that were delivered to Anthem, in order to test and ensure that the developed functionality was accurate according to the user story’s requirements- Hosted virtual demonstrations for Anthem FTEs, so that I could showcase the development work that my Agile had completed based of each development request- Successfully managed the development team’s workflow in JIRA, which allowed complete visibility into the project for the client, as well as providing my team with structure in a shared user-friendly location - Created an internal team library in SharePoint, which allowed stakeholders to reference materials that would provide clarity to help move development work forward and/or plan future development work- Coached the development team from an agile perspective through each sprint, I emphasized the importance of the agile framework daily to ensure that we were always aligned with Anthem’s goals- Successfully completed system upgrades and roll-back plans in between business operation, which allowed metadata to be ingested and/or removed from Splunk in a short timespan so that Anthem’s business processes were not negatively affected Show less

• Consulting Analyst

  • Jun 2016 - Dec 2018

  - As a business analyst, I gathered requirements and created 300+ user stories for SunTrust developers to read and interpret so that the business’ desired changes would be developed into Salesforce CRM- Worked closely with the PO Proxy and the Technology Manager of the development team, so that I could write the proper user stories according to the guidance given by them, then place the user stories in the backlog- Creating new customer profiles in the Salesforce CRM, which allowed customers to submit applications for loans, cards, and accounts, while also allowing SunTrust FTEs to manage the customers data and provide the customers with an improved experience- As a QA Lead I worked with Capital One to spearhead a successful Salesforce CRM implementation, which helped the business pass a federal audit with a potential fine of 1 billion dollars- As a QA lead for Capital One, reviewing customer information profiles through LexisNexis, and checking for any fraudulent activity related to the individual applicant(s) or their business- Reviewed cases from KYC specialist and provided guidance on the proper documentation to attach and/or pointing out errors in the case review- Trained 20+ resources on how to perform the KYC specialist role, this allowed the team to multiply and it also helped eliminate Capital One’s entire backlog- As a business analyst I worked with BBVA to migrate metadata from their legacy loan system into a new syndicated loan system, while creating a data mapping report with 10,000+ line items which was migrated into the new Loan IQ system Show less



Travelers

• Pakistan
• Events Services
• 1 - 100 Employee

• Underwriting Intern

  • Jun 2015 - Aug 2015

  I participated in a 10-week internship program, this program was designed to teach young college students about the insurance industry, as well as giving us a taste of the corporate world. I learned a ton about myself, the insurance industry, and all of the things a great company like Travelers has to offer. • Had the pleasure of gaining insight on what the day-to-day activities/challenges look like that the Account Executives face. • Successfully completes a summer project that was designed to improve the efficiency of the business as a whole. I got great feedback and my project was implemented in the company-wide “Go Green” Initiative as concrete research. • Developed healthy relationships with leadership and ensured that I left a lasting impression so that I could use this experience as a stepping stone to embark on greater things in life. Show less