Experience

The Brunel Museum

• United Kingdom
• Museums, Historical Sites, and Zoos
• 1 - 100 Employee

• Museum Operations Co-ordinator (Casual)

  • Jul 2023 - Present

  To act as Duty Manager including: - Oversight of the Museum shop, ensuring that it is well maintained and stocked - Managing the relationship with onsite partners, Midnight Apothecary, including end of shift handover - Being the first point of contact for museum enquiries by phone or email - Ensuring KPIs are recorded at the end of each operational day - Overseeing the volunteer tour guides to deliver outstanding customer service, train new volunteers as required - Cash banking as required - Ensuring office supplies remain well stocked Show less



Safe Child Thailand

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Voluntary Youth Ambassador

  • Jun 2023 - Present



King's College London

• United Kingdom
• Research Services
• 700 & Above Employee

• Undergraduate Research Fellow

  • Jul 2023 - Sep 2023

  - Researched careers service provided by famous universities in the UK and all around the globe and compared them with the support to international students by King's Careers & Employability Team- Facilitated 5 focus groups to interview international students from the Sinophone, EU, and North America and understand their experience and comments on King's careers service- Presented all the findings and recommended ways to improve to the team

• Administrative Assistant

  • Aug 2023 - Aug 2023

  - Facilitated office moves with the Business Support Team under The Humanities Cluster (Classics, History, Philosophy and Theology & Religious Studies)- Created door new signs, pigeonhole labels, and posters- Restocked the coffee machine in Philosophy- Sorted the post in the department of Theology & Religious Studies- Checked if estates tasks had been completed, to ensure offices were set up for use by new occupants- Checked with teaching staff moving to see if they had everything they needed for a smooth office move and whether their new keys are working once delivered Show less

• Alumni Events Assistant

  • May 2023 - Jul 2023

  - Worked within the Alumni Relations (AR) team under the Fundraising and Supporter Development (FSD) and supported the delivery of UK-based events, and engagement activities across our global alumni community- Was line-managed by the Alumni Engagement Manager to support on the King's Distinguished Alumni Awards Ceremony, Graduations, Reunions and manage all external facing inbox- Was the first contact for our alumni for reunions, events volunteering and mentoring and representing best practice within the alumni team- Reported to the International Alumni Manager and aided in verifying alumni on our global alumni platform, managing volunteering requests and international marketing requests Show less



King's College London

• United Kingdom
• Research Services
• 700 & Above Employee

• King's Edge Student Ambassador

  • Mar 2023 - Mar 2023

  - Supported 6 events during the King's Edge Festival in March 2023, including a King's Undergraduate Research Fellowships (KURF) celebration event and other promotion booths - Promoted the festival and the KURF to students through both written and verbal communication - Created promotional content about the KURF in 4 media forms, such as promotional emails, leadlets, images on TV screen, and Instagram posts - Analysed 419 submissions of the KURF 2022 from the Widening Participation (WP) perspective and prepared PowerPoint presentation on the results of data analysis Show less



Tai Lung Fung Movie Channel

• Social Media Editor Student Intern

  • Oct 2021 - Oct 2022

  - Unpaid Internship - Researched and wrote on movie-related topics - Prepared daily updates for social media platforms - Generated new ideas to boost readers' impression and engagement ---------------------------------------------------------------- Instagram: https://www.instagram.com/taitailungfung/?hl=en Facebook: https://www.facebook.com/taitailungfung YouTube: https://www.youtube.com/channel/UCgCl2TDSglaw1OJCkL4RT5g Spotify: https://open.spotify.com/show/7qTERXyPzsGVva0vktGfaQ?si=c36ecb633c664dc8 Show less



Cogent Integrated Business Solutions Inc.

• United States
• IT Services and IT Consulting
• 200 - 300 Employee

• Human Resources Intern

  • Jun 2022 - Sep 2022

  - Unpaid Internship - Posted jobs on LinkedIn and screened candidates’ CVs - Schedued and interviewed candidates for intern positions - Updated candidates’ information in company's Excel tracker system - Followed-up on candidates after interview - Facilitated candidate's onboarding process - Unpaid Internship - Posted jobs on LinkedIn and screened candidates’ CVs - Schedued and interviewed candidates for intern positions - Updated candidates’ information in company's Excel tracker system - Followed-up on candidates after interview - Facilitated candidate's onboarding process



The Hong Kong Jockey Club

• Non-profit Organizations
• 700 & Above Employee

• Digital Services Assistant

  • Jan 2021 - Mar 2022

  - Worked in the digital services department for system testing and daily operation of robotic processes - Was responsible for administrative and clerical duties, such as report compiling, information checking, etc. - Worked in the digital services department for system testing and daily operation of robotic processes - Was responsible for administrative and clerical duties, such as report compiling, information checking, etc.



BSH Home Appliances Hong Kong

• Hong Kong
• Manufacturing
• 1 - 100 Employee

• Temporary Administrator

  • Dec 2021 - Jan 2022

  - Assisted the Market Intelligence & Strategy team to tidy up the databases by updating the import data of appliances and checking the missing information and data from automation, such as price and product specification - Edited the instruction videos for the APP called Home Connect - Prepared the certificate of compliance for Siemens and Bosch - Assisted the Market Intelligence & Strategy team to tidy up the databases by updating the import data of appliances and checking the missing information and data from automation, such as price and product specification - Edited the instruction videos for the APP called Home Connect - Prepared the certificate of compliance for Siemens and Bosch



Crostini Bakery & Café

• Hong Kong SAR

• Shop Assistant (Barista)

  • May 2019 - Feb 2021

  - Served customers from different countries - Took food and beverage orders - Answered customers' queries (phone & email) - Displayed pastry and other inventory - Served customers from different countries - Took food and beverage orders - Answered customers' queries (phone & email) - Displayed pastry and other inventory



Marks and Spencer

• United Kingdom
• Retail
• 700 & Above Employee

• Shop Assistant

  • Jun 2020 - Sep 2020

  - Greeted customers and checked their temperature - Greeted customers and checked their temperature