Wong Kiat Seng

IT Manager at EnGro Corporation Limited
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Contact Information
us****@****om
(386) 825-5501
Location
Singapore, Singapore, SG
Languages
  • English Professional working proficiency
  • Malay Native or bilingual proficiency
  • Chinese Native or bilingual proficiency
  • Cantonese Full professional proficiency
  • Indonesian Native or bilingual proficiency
  • hokkien Limited working proficiency

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Credentials

  • Level 4 Huawei Project Management
    Huawei University
    May, 2015
    - Oct, 2024

Experience

    • Wholesale Building Materials
    • 1 - 100 Employee
    • IT Manager
      • May 2023 - Present

      DUTIES & RESPONSIBILITIES: 1) Oversee and determine timeframes for major IT projects including system updates, upgrades, migrations and outages. 2) Maintain essential IT infrastructure, including operating systems, security tools, applications, servers, email systems, laptops, desktops, software, and hardware of the Group. 3) Develop and execute disaster planning and maintain data backups. 4) Research and evaluate emerging technologies, hardware, and software. 5) Manage and follow up on ERP project implementation from end to end. 6) Analyze business requirements by partnering with key stakeholders across the organization to develop solutions for user needs. Explore ways for IT as an enabler to boost productivity and competitiveness of the organization including reports automation. 7) Lead the IT team in providing both end-user support, and network infrastructure. Troubleshoot issues and provide technical support when needed. 8) Maintain and update IT Policy to keep up with the latest technology changes, with data security and cyber security adequately addressed. 9) Run regular checks on network and data security. 10) Conduct regular system audits to ensure compliance with IT policy. 11) Ad-hoc project and feasibility study. Show less

    • United States
    • IT Services and IT Consulting
    • 700 & Above Employee
    • Optical Engineer
      • Oct 2020 - Apr 2023

      Middle Miles Infrastructure (MMI) • Create and modifies play book, guidelines document, PMI tracker, SOP document and etc. • Build the process workflow and provide guideline to other regional to follow • Engages multiple-vendor such as HVAC (Heating, Ventilation, and Air Conditioning), power utility, Dark fiber team, Server team and Smart Hand. • Performs OTDR test with sub-contractor during outside plan troubleshooting. • Develop a simple automation python script to allow Zabbix alarm monitoring system auto creating and closing tickets in ticket system • Develop GenSet Fuel tracking (Mac app) for monthly report purpose. • Develop SMS sender (Mac app) for daily maintenance & operation. • Improving MOR report with Data entrance script. • Handling RMA device and equipment to vendors. Show less

    • Singapore
    • Telecommunications
    • 1 - 100 Employee
    • Transmission Engineer
      • Jan 2016 - Oct 2020

      Client: SP Power & SMRTProject: DWDM Project & SDH Transmission Project

    • Transmission Engineer
      • Jan 2016 - Oct 2020

      Client: M1Project: 5G Optical Distribution Frame (ODF) equipment, MDF fiber expansion & ODF equipment expansion,

    • Transmission Engineer
      • 2016 - Oct 2020

      CLient: SingtelProject: Fiber-to-Commercial Project, Polcam fiber Project, and Smart Nation Project

    • Technical Project Manager
      • Mar 2011 - Jan 2016

      Client: Axis & XLProject: NTS CDR backup, Amber SMSC expansion, VAS Transition and Transformation Project

    • Technical Project Manager
      • Mar 2011 - Jan 2016

      Client: Telkomsigma Project: Cloud SME Project, Cloud SME Project Delivery, and RCS Cloud Storage Project

    • Senior Software Engineer
      • Mar 2011 - Jan 2016

      Client: Boyaa, Creative Singapore, Singtel, StarHub, M1Project: Boyaa Gaming Data Center Project, Business & Operation Support System (BOSS) project, Fem-to-Cell System, Voice Message System (VMS), and IPTV

  • syniverse malaysia Sdn Bhd
    • Kuala Lumpur City, Federal Territory of Kuala Lumpur, Malaysia
    • Junior Engineer
      • Dec 2009 - Dec 2010

      U-mobile SMS Anti-Spam – Syniverse Malaysia (2009 - 2010) Maintenance U-mobile SMS Anti-Spam – Syniverse Malaysia (2009 - 2010) Maintenance

    • System Engineer
      • Oct 2008 - Dec 2009

      Digi Service Operation – Prepaid Voucher Maintenance (2008 - 2009) Maintenance Management (Junior Engineer) Small size project Digi Service Operation – Prepaid Voucher Maintenance (2008 - 2009) Maintenance Management (Junior Engineer) Small size project

Education

  • Multimedia University
    Master's Degree in Engineering, Computer Systems Networking and Telecommunications
    2006 - 2008

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