Experience

Bank of China (Australia)

• Australia
• Banking
• 100 - 200 Employee

• • 2013 - Present

  ● Led the development team in successfully delivering IT projects focused on local hosted application systems, ensuring alignment with business requirements.● Provided innovative solutions tailored to meet specific business needs, leveraging strong analytical skills and deep understanding of the financial domain.● Implemented interfaces between local hosted systems and systems hosted overseas, ensuring seamless integration and efficient data exchange.● Oversaw solution design and implementation, leveraging technical expertise to architect robust systems that improved operational efficiency and strengthened security measures.● Focused on continuous improvement by fostering a culture of knowledge sharing and innovation within the development team, while providing mentorship to enhance technical skills and stay up to date with industry trends.● Led the implementation of a consolidated data warehouse, incorporating various data models and utilizing PowerBI for dynamic dashboards, significantly enhancing data analysis capabilities for internal users.● Acted as the solution architect for EFS project, successfully enhancing regulatory reporting through system architecture design, data mapping exercises, and ETL development, improving automation and compliance measures.● Played a key role as the solution architect in transitioning the TMS from a rule-based to a model-based approach, improving detection capabilities and implementing efficient data integration between TMS and the data warehouse. Show less

• • 2010 - 2013

  ● Assisted the IT manager in completing various IT projects, including business requirement analysis, development, and implementation.● Led the team of local business unit during the Blueprint project, providing gap analysis and delivering business requirements for local regulatory reports and settlements.● Successfully implemented the prepaid card (RMB travel card) project, collaborating with Australia Post Office and the overseas development team.● Oversaw the implementation of local settlement systems and integration between Post Office and internal systems for the prepaid card project.● Collaborated with cross-functional teams to support and contribute to successful completion of IT projects, ensuring alignment with organizational objectives. Show less

• • 2007 - 2010

  ● Led the redesign and automation of reports for financial, credit administration, and risk teams, utilizing SQL, Crystal Reports, VB, and Excel Macros, resulting in streamlined processes and improved data accuracy.● Played a vital role in introducing the payment flow and requirements of BPAY to the development team, successfully implementing the settlement and reconciliation flow for BPAY transactions.● Developed and delivered local applications and reports using Java, C#, SQL, Excel, Crystal Reports, and other tools, meeting business requirements and ensuring seamless functionality.● Collaborated with financial, credit administration, and risk teams to redesign reports, implementing automation through SQL, Crystal Reports, VB, and Excel Macros.● Assisted business users in the Reports Automation Project of 2008, automating report generation and data retrieval processes, resulting in increased efficiency and improved decision-making capabilities.● Worked closely with BPAY, providing expertise on payment flow and requirements to the development team, successfully implementing the settlement and reconciliation flow for BPAY transactions. Show less

• • 2005 - 2007

  • Provided comprehensive technical support for banking systems, including MERVA, SWIFT Alliance Access, Kondor+, Windows, MS Office, and more, ensuring smooth operation and functionality.• Conducted daily IT operations, troubleshooting issues, and resolving system-related challenges on the banking system running on AS400.• Played a crucial role in setting up and maintaining the disaster recovery environment, ensuring business continuity and minimizing potential risks.• Collaborated with cross-functional teams to identify and address system-related issues, ensuring timely resolution and minimizing impact on banking operations.• Acted as a key point of contact for users, providing prompt and effective support, troubleshooting assistance, and training on various banking systems and applications.• Conducted system maintenance, including software updates, patches, and configurations, to ensure optimal performance and security of the banking systems.• Proactively monitored system performance, identified potential bottlenecks, and implemented corrective measures to optimize system efficiency and enhance user experience.• Maintained documentation and records of system configurations, troubleshooting procedures, and support requests, ensuring accurate and up-to-date information for future reference. Show less