Experience

United Commercial Bank Limited

• Bangladesh
• Banking
• 700 & Above Employee

• Assistant Cash Officer

  • Jun 2022 - Present



Getco Business Solutions Ltd

• Dhaka, Bangladesh

• Customer Relationship Executive

  • Apr 2021 - Jul 2022

  Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Processing orders, forms, applications, and requests Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support Managing a team of junior customer service representatives Responding promptly to customer inquiries Communicating with customers through various channels Acknowledging and resolving customer complaints Processing orders, forms, applications, and requests Providing feedback on the efficiency of the customer service process. Ensure customer satisfaction and provide professional customer support Managing a team of junior customer service representatives



Mahfel Huq & Co.

• Dhaka, Bangladesh

• Engineering Consultant

  • Mar 2020 - Oct 2020

  Key Responsibilities: • Physical verification of sub-station, pole, feeder, pole fittings, transformer, conductor, insulator, meter and store items of a power company • Identify and record of inventory and cable of distribution lines • Assess valuation of electronic equipment, sub-station, cable, line, transformer etc. Key Responsibilities: • Physical verification of sub-station, pole, feeder, pole fittings, transformer, conductor, insulator, meter and store items of a power company • Identify and record of inventory and cable of distribution lines • Assess valuation of electronic equipment, sub-station, cable, line, transformer etc.