Experience

Verily

• United States
• Hospitals and Health Care
• 700 & Above Employee

• User Experience Researcher

  • Nov 2017 - Apr 2023

  San Francisco Bay Area

• User Experience Research Associate

  • Nov 2016 - Oct 2017

  San Francisco Bay Area • Worked as a UX Research consultant across Verily for 15 separate products. • Planned, executed, and reported research to guide hardware and software product development projects . • Commonly used methods included: phenomenological interviews, literature reviews, landscape analyses, concept testing, usability testing, heuristic reviews, cognitive walkthroughs, card sorts, human factors engineering validation testing.



Memorial Sloan Kettering Cancer Center

• United States
• Hospitals and Health Care
• 700 & Above Employee

• User Experience Research and Design Strategy Consultant

  • May 2016 - Aug 2016

  Greater New York City Area • Conducted primary research to help MSK understand racial disparities in cancer care in New York City. • Performed analysis on the research to understand patterns and systemic problems not being currently addressed by the hospital. • Created proposals for solutions and go-to-market strategies.



Groupon

• United States
• Technology, Information and Internet
• 700 & Above Employee

• User Experience Design Intern

  • May 2015 - Aug 2015

  San Francisco Bay Area • Worked to unify the user interface and interaction design language of merchant products. • Presented methods for integrating persuasive design into the design process. • Created mockups, user flows, and journey maps to help visualize the onboarding experience. • Presented a final deliverable to the design team about Groupon’s future in loyalty and making repeat customers out of "deal chasers."



eBay

• United States
• Technology, Information and Internet
• 700 & Above Employee

• User Experience Research Intern

  • May 2014 - Aug 2014

  San Jose, CA • Created an "Innovation Sourcebook" for upper-level management, identifying the various ways in which the most successful companies create effective design communities in terms of culture and space, processes and systems, and organizational structure. • Interviewed dozens of industry leaders in order to gain insight into the best operational practices of different companies. • Participated in the first "Design Jam," a two-week brainstorming session (along with thirty employees from all… Show more • Created an "Innovation Sourcebook" for upper-level management, identifying the various ways in which the most successful companies create effective design communities in terms of culture and space, processes and systems, and organizational structure. • Interviewed dozens of industry leaders in order to gain insight into the best operational practices of different companies. • Participated in the first "Design Jam," a two-week brainstorming session (along with thirty employees from all business units) held in order to create a document detailing how employees at eBay would work in the future. Show less



Christie's

• United Kingdom
• Retail Luxury Goods and Jewelry
• 700 & Above Employee

• Client Management

  • 2012 - 2013

  Greater Chicago Area • Created a desktop and iPad application to streamline and organize the consignment process. • Provided administrative support by conducting research on clients, maintaining office calendars, and assisting clients. • Assisted in client visits by photographing and cataloging property. • Corresponded with Christie's specialists to assess prospective consignments.



The Bowdoin Orient

• United States
• Newspaper Publishing
• 1 - 100 Employee

• Chief Photography Editor and Graphic Designer

  • 2010 - 2012

  Brunswick, Maine • Directed and created weekly photographic content for the newspaper in print and online. • Managed the student staff and delegated assignments between myself and assistants. • Designed advertisements and took photographs for local businesses.