Wojciech Łapka
Solution Engineer at Zowie- Claim this Profile
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Credentials
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Pipedrive Expert
PipedriveJul, 2018- Sep, 2024 -
Chrome for Education Deployment
GoogleDec, 2017- Sep, 2024 -
Chrome Deployment
GoogleNov, 2017- Sep, 2024 -
G Suite: Deployment Services Specialist
GoogleNov, 2017- Sep, 2024 -
Google Certified Associate - G Suite Administrator
GoogleDec, 2017- Sep, 2024
Experience
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Zowie
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United States
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Software Development
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1 - 100 Employee
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Solution Engineer
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Nov 2022 - Present
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SmartRecruiters
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United States
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Software Development
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400 - 500 Employee
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Technical Integration Support Representative
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Oct 2021 - Nov 2022
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Deviniti
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Poland
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IT Services and IT Consulting
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200 - 300 Employee
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Solutions Engineer
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Feb 2020 - May 2021
- implementing customer engagement solutions - troubleshooting and technical support - building plugins and coding scripts (Python, Javascript) - data migrations - implementing customer engagement solutions - troubleshooting and technical support - building plugins and coding scripts (Python, Javascript) - data migrations
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Fly on the cloud
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Information Technology & Services
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Jun 2018 - Dec 2019
- daily technical support for customers and end-users- implementation of the Zendesk platform in SMBs and enterprise companies- conducting consultations on Zendesk APIs- setting up SSO in SaaS applications based on Azure AD and G Suite- conducting workshops on the use of the Zendesk and G Suite- coding extensions and integrations for helpdesk (e.g. built-in DNS checker of ticket requester domain, integration between Zendesk and Google Calendar)- taking a part in the technical presales process- helping in technical presales and customer service process in Workplace by Facebook project (integration with AD, setting up user provisioning, installing 3rd party integrations) Show less
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Nov 2017 - Jun 2018
- technical support of customers and end users- planning deploying process and implementation of cloud applications- implementation of the applications in small and medium enterprises- conducting workshops on the use of cloud applications- data migration from on-premise to cloud- integrations between G Suite and third-party solutions- building internal tools with Python and Flask (e.g. internal web app for sales team based on G Suite APIs)- coding scripts and middlewares to automate processes of data migration and G Suite management- taking a part in the technical presales process Show less
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Młodszy doradca
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Sep 2016 - Jun 2017
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