Experience

MSI Polska

• Poland
• Appliances, Electrical, and Electronics Manufacturing
• 1 - 100 Employee

• Business Development Manager NEE Region

  • Jan 2020 - Present

  responsible for: Desktop PCs, All In One PCs (AIO), mini PC and Monitors business in NEE Region (Poland, Lithuania, Latvia, Estonia) responsible for: Desktop PCs, All In One PCs (AIO), mini PC and Monitors business in NEE Region (Poland, Lithuania, Latvia, Estonia)



MSI

• Taiwan
• Computers and Electronics Manufacturing
• 700 & Above Employee

• Business Development Manager

  • Sep 2014 - Present

  responsible for: Desktop PCs, All In One PCs (AIO), mini PC and Monitors business in Poland handling business clients – distributors / dealers / tender company’s / system integrators / proactive sales & consulting sales – market & sales analysis / pricing / promotions & discounts / KPIs setting & control marketing – responsible for product marketing / creating new ways to introduce products / cooperation with marketing team / internal & external communication for product line knowledge & awareness – preparing & conducting trainings for business clients & dealers / presentations and live cooperation with end users during big events like Poznan Game Arena or Intel Extreme Masters



Qatar Airways

• Qatar
• Airlines and Aviation
• 700 & Above Employee

• Team Leader - Sales Team

  • May 2013 - Sep 2014

  managing a team of 27 multilingual & multinational agents, operating in several different European markets team motivation - individual meetings / team huddles / floor walking / team building team performance - monitoring KPI results / scorecards preparation / data preparation (Microsoft Power Point & Excel) / analyzing data / providing feedbacks after errors business intelligence - internal & external e-mail communication / managing roster arrangements with operation's department / team quality results sessions with quality department / cooperation with other team leads and management revenue & customer satisfaction management - investigating & solving customers complaints / reporting sales & transactions discrepancies / Commercial Sales Toolkit & Workflow tools usage / escalated calls handling others - average handling time improvement plan coordinator / coordinator of FAQs preparation for knowledge base / recruitment of new team members through assessment centers and individual interviews / designing and implementing new processes for customer contact center coauthor of A Simple Question (ASQ) internal knowledge base



FM WORLD OFFICIAL

• Poland
• Personal Care Product Manufacturing
• 200 - 300 Employee

• Sales and Marketing Coordinator

  • Jun 2011 - Mar 2013

  managing projects / responsible for design and implementation of “Special” sales & promo magazine for dealers / creating catalogues / coordinating teamwork / initiating innovative image and sales concepts / brand research / sales analysis / customer relationship management managing projects / responsible for design and implementation of “Special” sales & promo magazine for dealers / creating catalogues / coordinating teamwork / initiating innovative image and sales concepts / brand research / sales analysis / customer relationship management



Bauer Media Group

• Germany
• Media Production
• 700 & Above Employee

• Editor

  • Jun 2008 - Mar 2009

  freelance for Click! & Playbox game magazines / reviews & news writing freelance for Click! & Playbox game magazines / reviews & news writing



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Sales & Marketing Manager

  • Jul 2006 - Mar 2008

  handling business clients / proactive sales / reporting and conducting analysis / price negotiations / events arrangement / designing and control of publicity materials / collaboration with associated institutions handling business clients / proactive sales / reporting and conducting analysis / price negotiations / events arrangement / designing and control of publicity materials / collaboration with associated institutions