Wilma Lobo

Business Support Specialist at Qatar Biobank - قطر بيوبنك
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Qatar, QA

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Experience

    • Qatar
    • Research Services
    • 1 - 100 Employee
    • Business Support Specialist
      • Sep 2019 - Present

      Doha, Qatar • Coordinate with different departments to provide the required services (related to Clinic, Lab, IT, Marketing and Management) to maintain efficient cross functional operation • Handle all Qatar Biobank procurement activities • Prepare the financial requirements for the Research Access Office as remittance forms, and follow up on the payment • Analyze and determine needed resources to carry out Biobank activities (Budget, Finance, and Facility) • Identify, develop, and implement… Show more • Coordinate with different departments to provide the required services (related to Clinic, Lab, IT, Marketing and Management) to maintain efficient cross functional operation • Handle all Qatar Biobank procurement activities • Prepare the financial requirements for the Research Access Office as remittance forms, and follow up on the payment • Analyze and determine needed resources to carry out Biobank activities (Budget, Finance, and Facility) • Identify, develop, and implement strategic procurement sourcing initiatives in order to reduce costs • Draft budgets and create forecasts and report as requested to support financial planning activities • Prepare an annual procurement plan; complete or review Procurement paperwork to ensure that it is prepared correctly; coordinate with QF Procurement to coordinate delivery logistics • Coordinate with IT to resolve any IT-related issues • Resolve all Facilities Management issues within QBB premises

    • Clinical Coordinator
      • May 2017 - Sep 2019

      Doha, Qatar • Carrying out information-gathering tasks as assigned by the Clinic and Laboratory Manager to help analyze needs and determine its resources. • Monitor the maintenance of laboratory equipment and ensure that it is maintained on a regular basis on KPI indicators. • Assemble and maintain financial information from different departments for use in budget development, track expenditures of budgeted funds. • Draft an annual procurement plan, initiate and track purchase orders, including… Show more • Carrying out information-gathering tasks as assigned by the Clinic and Laboratory Manager to help analyze needs and determine its resources. • Monitor the maintenance of laboratory equipment and ensure that it is maintained on a regular basis on KPI indicators. • Assemble and maintain financial information from different departments for use in budget development, track expenditures of budgeted funds. • Draft an annual procurement plan, initiate and track purchase orders, including Blanket Purchase Agreements, to ensure that material needs are met in a timely manner. • Cross reference the financial and commercial match to the requirements and consistent with the standards of the department based on the Service Level Agreements (SLA) • Identify and implement strategic sourcing initiatives to ensure costs are controlled. • Develop and maintain record management systems to manage archiving and facilitate retrieval. • Maintain document control policies and procedures and ensure their regular review in conformance with best practices and to ensure compliance with internal and regulatory policies. • Track required licensing for staff and clinical facilities, ensuring that all licensing requirements are maintained upto date liaising with the Ministry of Public Health and facilitators of the staff’s host countries. • Complete medical / research facility and clinical/chemical waste licensing applications for submission to the Ministry of Public Health and the Ministry of Environment. • Facilitate internal and external audits to ensure compliance with ISO 27001 and ISO 9001; follow up on corrective and preventative action requests (CAPA) • Assist and support, the teams, researchers and management in the budget negotiations with the approved vendors.

    • Clinical Support Administrator
      • Jan 2016 - Apr 2017

      Qatar To carry out information-gathering tasks as assigned by the Clinic and Laboratory Manager to help analyze needs and determine resources Assemble and maintain financial information from different QBB departments for use in budget development; track expenditures of budgeted funds Draft an annual procurement plan, and initiate & track purchase orders, including blanket purchase agreements, to ensure that material needs are met in a timely manner Liaise with team to coordinate equipment… Show more To carry out information-gathering tasks as assigned by the Clinic and Laboratory Manager to help analyze needs and determine resources Assemble and maintain financial information from different QBB departments for use in budget development; track expenditures of budgeted funds Draft an annual procurement plan, and initiate & track purchase orders, including blanket purchase agreements, to ensure that material needs are met in a timely manner Liaise with team to coordinate equipment repairs and ensure that equipment is available for use Identify and implement strategic sourcing initiatives to ensure costs are controlled Develop & maintain a record management system to manage archiving and facilitate retrieval Maintain document control policies and procedures and ensure their regular review, in conformance with best practices and to ensure compliance with internal and regulatory policies Liaise with QF entities to organize ISO 9001, ISO 270001, and internal audits Track required licensing for staff and clinical facilities; ensure that all licensing requirements are maintained complete and up to date Complete medical / research facility and clinical / chemical waste licensing applications for submission to the Supreme Council of Health and the Ministry of the Environment Serve as an administrative focal point for QF directorates and external organizations; attend meetings as assigned to coordinate interdepartmental work in terms of resolving, HR, HSSE, IT and Facility Management issues Organize staff trainings, including logistics, and keep staff apprised of administrative changes that may affect them

    • Document Controller & Administrative Assistant
      • Nov 2013 - Dec 2015

      Qatar Biobank, Qatar Foundation Manage the Administrative & Business Support services. To supervise and ensure highly efficient, timely and flexible administrative services to Biobank Qatar, including all personnel administrative services to employees. To manage administrative work in high standards of work quality. To collaborate with specialists in procurement, human resources and finance to ensure effective and close working relations with the equivalent directorates within Qatar Foundation. To develop and… Show more Manage the Administrative & Business Support services. To supervise and ensure highly efficient, timely and flexible administrative services to Biobank Qatar, including all personnel administrative services to employees. To manage administrative work in high standards of work quality. To collaborate with specialists in procurement, human resources and finance to ensure effective and close working relations with the equivalent directorates within Qatar Foundation. To develop and manage appropriate internal administrative and financial systems for proper control and manage budget reports for Biobank Qatar. To assist the Managing Director in analysing and determining the need for resources to deliver the objectives of Biobank Qatar. To develop and maintain positive and successful working relationships with relevant directorates within Qatar Foundation, acting as a senior liaison with QF Human Resources, Procurement, Finance and Facilities Management and Support Services Directorates. To ensure that Biobank Qatar adopts policies and practices that are aligned with the norms applicable for business support and shared services within Qatar Foundation. To develop and establish clinical and administrative procedures for procurement of goods and services, clinical measurements, waste management etc

    • Medical Practices
    • 700 & Above Employee
    • Medical Secretary / Administrative Coordinator
      • Oct 2007 - Nov 2013

      National Center for Cancer Care and Research (NCCCR), Laboratory, Hamad Medical Coordinates with Executive Directors, Business Manager, Lab Manager and other administrators with administrative issues. Coordinates and follows up with other departments such as Finance Department, Materials Management, Human Resources, Health Information System (HIS) etc. Provide and Manage day to day administrative services of all sectional sub-sections. React to change productively and handle other essential tasks as assigned, assuming responsibility for own professional growth… Show more Coordinates with Executive Directors, Business Manager, Lab Manager and other administrators with administrative issues. Coordinates and follows up with other departments such as Finance Department, Materials Management, Human Resources, Health Information System (HIS) etc. Provide and Manage day to day administrative services of all sectional sub-sections. React to change productively and handle other essential tasks as assigned, assuming responsibility for own professional growth. Participate in planning and decision-making process of Yearly Manpower budgeting, Equipment budgeting, Administrative Staff Hiring, their training and evaluation. Complies and is well aware of departmental policies, procedures and quality improvement objectives and safety, environmental and infection control standards. Organize Departmental and Sectional Meetings, Conferences, Farewells and get-together celebrations. Act as a single point of contact/information source for various laboratory/nursing sections. Constant communication with Directors, Chief’ and other administrators for upcoming events, changes, problem oriented, self-directive areas. Collaborate with the Finance and Materials Management Department for any monetary requirements such as reimbursements, purchase orders, travel vouchers etc. Formulate and update various departmental and sectional educational l activities. Liaise and organize with hotels/other facilities for booking Lecture/Conference halls for conducting classes, meetings & lectures. Inform the immediate supervisor about daily workflow. Write incident reports and submit them to the immediate supervisor for further actions. Supervise, train and orient other senior, medical secretaries and general clerk. Prepares and finalizes monthly time sheet and duty roster for the staff. Calculate data/statistics for lab quality indicator reports, Key Performance Indicators (KPI), work productivity and Service Level Agreement (SLA). Show less

Education

  • University of Aberdeen
    MSc International Business Management, Business
    2019 - 2021
  • Annamalai University
    Bachelor of Science (B.Sc.) in Computing and Information Systems, Information Systems
    2002 - 2005
  • MES Indian School
    High School
    1988 - 2002

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