Wisper Hayes
Service Lane Supervisor at Feeny Chrysler-Dodge of Midland- Claim this Profile
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Bio
Experience
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Feeny Chrysler-Dodge of Midland
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Service Lane Supervisor
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Sep 2021 - Present
Answer inbound service calls and schedule and maintain shop appointments, manage rental/loaner vehicle fleet, balance and maintain till, data entry, fill in as a service advisor as needed, monitor work in process among the departments employees work load, make outbound calls to customer satisfaction customers and work with service manager to resolve any unsatisfactory customers, as well as problem solve and work towards improvement with many other daily tasks. Maintaining a schedule to ensure proper staffing and ensuring a healthy and productive work environment. Show less
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Cashier/Receptionist/Finace Assistant
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Aug 2018 - Jan 2022
Answer and direct inbound phone calls, perform daily filing and data entry tasks as necessary, manage and maintain a till for the company, and trained new employees as necessary. Also while in this position I dialed as a part time fill in role with the finance assistant, 2 days a week I would work in finance with tasks involving data entry and precise input of data as well as managing the flow of all sales delivery customers into the finance managers office. Also managed contract cancellations through various companies Show less
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Her Place
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United States
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Retail
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Sales Associate
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Jan 2018 - Aug 2018
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Heart of Michigan Cafe
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United States
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Restaurants
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Barista / Shift Organizer
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Jul 2015 - Aug 2018
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Education
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Mid Michigan Community College
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Central Michigan University