Senior Sales Executive

• Feb 2023 - Present

Sales Executive

• Oct 2022 - Jan 2023

Sales Executive

• Oct 2021 - Jan 2022

Sales Executive

• May 2018 - Sep 2021

Sales Assistant

• Apr 2016 - Apr 2018

• Developed sales by face-to-face interactions through walk-ins • Dealt with difficult customer complaints by clarifying the complaint, determining the cause of the problem & selected and explained the best solution to the problem • Provide excellent customer service to ensure shoppers are satisfied • Worked as part of a team in a fast paced environment contributing to an overall store target • Ensured that merchandise shipments have been received and displayed within the company's expectations. Show less

Sales Executive

• Dec 2015 - Mar 2016

• Responsible for assigned sales target for the purchase or rental of hydroculture plants for commercial offices • Propose landscapes for both commercial and residential clients • Supervised the landscape construction of projects • Process quotations and ensure that orders are delivered • Post-sale customer service throughout the contract period • Responsible for assigned sales target for the purchase or rental of hydroculture plants for commercial offices • Propose landscapes for both commercial and residential clients • Supervised the landscape construction of projects • Process quotations and ensure that orders are delivered • Post-sale customer service throughout the contract period

Senior Officer

• May 2008 - Sep 2015

Park Management - Operations(Arboriculture, Horticulture, Grass-cutting, Cleansing, Facilities) - Landscaping - Events & Programmes (Process event site bookings, conduct programmes) - Outreach -Visitor Services - Enforcement -Update website -Purchaser -Contract management Park Management - Operations(Arboriculture, Horticulture, Grass-cutting, Cleansing, Facilities) - Landscaping - Events & Programmes (Process event site bookings, conduct programmes) - Outreach -Visitor Services - Enforcement -Update website -Purchaser -Contract management

Retail Sales

• Nov 2007 - Apr 2008

• Developed sales by face-to-face interactions through walk-ins • Dealt with difficult customer complaints by clarifying the complaint, determining the cause of the problem & selected and explained the best solution to the problem • Provide excellent customer service to ensure shoppers are satisfied • Worked as part of a team in a fast paced environment contributing to an overall store target • Ensured that merchandise shipments have been received and displayed within the company's expectations. Show less

6-months Internship

• May 2007 - Oct 2007

Intern for horticulture unit at CAAS (2007-6 month internship) • Maintenance of plants in Changi Airport Terminal 1, 2 & Budget Terminal • Propose landscape displays • Record and update plant population • Assist in getting quotes for new contract tender Intern for horticulture unit at CAAS (2007-6 month internship) • Maintenance of plants in Changi Airport Terminal 1, 2 & Budget Terminal • Propose landscape displays • Record and update plant population • Assist in getting quotes for new contract tender

Crew-10days event

• 2007 - 2007

Crew for Sentosa Flowers (2007-10 days event) • Assist in enquiries from visitors • Photo-taking • Crowd control • Promoting & selling Sentosa Flowers merchandizes Crew for Sentosa Flowers (2007-10 days event) • Assist in enquiries from visitors • Photo-taking • Crowd control • Promoting & selling Sentosa Flowers merchandizes

Retail Salesworker

• 2006 - 2007

• Developed sales by face-to-face interactions through walk-ins • Dealt with difficult customer complaints by clarifying the complaint, determining the cause of the problem & selected and explained the best solution to the problem • Provide excellent customer service to ensure shoppers are satisfied • Worked as part of a team in a fast paced environment contributing to an overall store target • Ensured that merchandise shipments have been received and displayed within the company's expectations. Show less

Barista

• 2004 - 2006

• Cashier duties • Create coffee, tea, meals for customers • Upkeep cleanliness of cafe(clear tables, wash dishes etc) • Serve food and beverages to tables • Cashier duties • Create coffee, tea, meals for customers • Upkeep cleanliness of cafe(clear tables, wash dishes etc) • Serve food and beverages to tables

Mailroom Clerk

• 2003 - 2004

• Arrange for courier services • Mail letters, arrange for mail/package collection • Arrange for courier services • Mail letters, arrange for mail/package collection